Landscaping reviews in Richmond, Virginia

Absolutely love Cross Creek across the board. From indoor plants to outdoor shrubs and trees to the seasonal container service for my home and studio. Stacey and Wendy and the crew keep my planters fresh and seasonal and are a pleasure to work with. Highly recommend for all plant needs!

Great work on our patio. We look forward to enjoying it for years to come. The Cross Creek team were punctual, polite, and hard-working despite the harsh weather. Ramon, Owen, Mike, Raul, & Juan discussed progress with us and worked well together to accomodate & resolve the few issues that came up.

We just completed our third project with Cross Creek Landscaping to add river rock borders to the mulch beds they designed and planted last year. The crew was very professional - even waiting until a little later in the morning to start unloading the river rock to lessen the early morning disturbance to the neighbors. Adding the rock was a great complement to the greenery already in the beds and also addressed a drainage issue that was washing out the mulch after heavy rains. It took awhile to schedule a project manager to come out to look at the grounds and to complete the work because the team is super busy. It was worth the wait!

Cross Creek is truly a family oriented company who pays attention to details of customers and really puts their heart and soul into making customers feel special. Living in Texas, I wanted to make my daughter's birthday special. After reading reviews I called and spoke to Sam Taylor the nursery manager. He was so helpful in walking me through getting a gift card and arranging it with the floral department to send it with the flowers. He not only made sure floral knew about the gift card, he personally emailed me to confirm the order went through and that someone from the florist would contact me Monday morning. Not many companies would take that extra step to reach out. Monday I got that call from a wonderful person in floral who helped me customize a beautiful pink floral design in an adorable tin/pink watering can. She knew about attaching the gift card too. My daughter received the beautiful arrangement this morning and loved it. Photo attached. I know she will be using that gift card to make her new home an oasis. Next time I visit Virginia, I will have to come visit Cross Creek!

Cross Creek just finished our landscaping project. Owen and Ramon and his team were great! They were very attentive to any questions and willing to tweak the project as needed. Can’t say enough about the quality of the work they did. It’s amazing how they were able to keep our grass intact as they drove heavy machinery over it in wet conditions. You would never know a muddy mess was in the street in front of our house when they finished. Attention to detail is their strength. This is the second project completed by Cross Creek for us. They have the best designers who listen to your needs and create spectacular plans. We can’t wait until spring when the plants begin to grow! Thank you Owen and Ramon!

Lenin at Cross Creek Landacaping did a great installation of 15 trees and mulch beds in our yard. It was a lot of hard work and result is super. Thank you !!!

We frequently walk around the West End Cross Creek Nursery and enjoy
looking at the seasonal plants and the beautiful landscaping.

When we made our fall yard to do list, we knew we needed expert help, and I
knew exactly who to call.

After contacting Cross Creek Landscaping, Michael came to our home listened to our ideas and made recommendations as to plants,
placement, and a solution to a drainage situation.

From start to finish we were impressed with Owen, our Project Manager, and his team. Owen kept me up to date regarding our project and his team were very professional, polite, friendly, and hard working.

We could not be happier with the results and will be contacting them
for future projects. We will recommend Cross Creek Landscaping to our friends and family.

I sent flowers to a grieving friend and she was blown away by the beautiful arrangement you delivered. The flowers are beautiful, fresh and fragrant! Hands down the most beautiful flowers I have ever sent to anyone. Thank you for helping me cheer up a friend!

Posting for my mom...The delivery driver went above and beyond and really made my christmas eve.He was wearing a santa hat, red shirt with a necktie and beautiful, shine shoes. I just wanted to give him props for going above and beyond for us. The flowers looked nice as well.

Wow! I am so appreciative of this company. I put an order in online. It was last minute for a dear friend. Cross Creek delivered theses Beautiful flowers within 2 hours of the order being placed. I couldn't believe how they jumped right in for me to get the flowers delivered. How kind of them to meet my needs. The flowers are gorgeous. Thank you so much!

We could not be happier with the hardscaping work performed by Cross Creek, specifically Gelo and his crew. They were professional, efficient and hard working the entire time on the job. They communicated with us at the beginning, during and at the end of the project. It was clear they wanted a satisfied and happy customer and they succeeded! Highly recommend this crew and Cross Creek!

My experience was fantastic.

From the moment I entered, I felt welcomed by the staff, especially Bijou Marie. Bijou kindly showed me various types of plants and shared her knowledge about them. She also took the time to ask about my ideas and goals regarding the plants. Overall, it was a great experience, and I will recommend this place to anyone.

Stacey designed a fabulous plan for all of our planters that we just love! She and Amber completed the install quickly and professionally. They were so easy to work with and the end product is the envy of all our neighbors! Can’t wait to see what she comes up with next season!!

Absolutely blown away by how friendly and helpful the crew was at our house. Love our patio gravel border and the soil filled planters. Can’t wait to get started planting!

I am very pleased with everything Cross Creek did with planning the area needed and implementing that plan. Everyone was professional and helpful. They even returned to adjust a planting that I wanted moved. What a great crew. I will definitely be calling them again.

Gelo and his crew did an outstanding job! Cross Creek Nursery sent me the “A-Team” for my and shed pad build. The team were very detailed oriented as they went to make sure everything was in alignment and square. They worked hard and steady to complete the job in a timely manner. I simply could not be happier with whole process from our estimator Cody the Project manager Owen and especially Gelo and his great crew! Everyone we had contact with were very polite and professional.
Once again, fantastic experience. Will not hesitate to call them again!

After receiving several proposals from different companies we finally landed with Cross Creek Nursery and I am so glad we did! They took the time to listen to what we were after and came up with a proposal that was beautiful, practical and within my agree upon budget. They also reviewed the project with me along the way as they were implementing and responded to minor modification requests as the implementation took shape. I will most definitely be using them again for future projects!

Cross Creek florist is amazing, I have had numerous flower arrangements done by them. Friendly staff that really cares about their customers. 10 stars highly recommend this business. One stop shop for all your landscaping needs😊

We were more than thrilled with the job Terra Forma did on our deck/patio project.

Overall, the final product was excellent and exceeded our expectations. Communication was great throughout the entire process.

We’ll certainly be calling them first for any future projects. Highly recommend.

The entire team at Terra Forma was wonderful. From our initial meeting and planning with Cameron, to Justin's project management, and the landscape team installers, we had a great experience and the project turned out beautifully. Our landscaping was over 30 years old. Many of the shrubs were overgrown and had to be removed or extremely pruned back and then new shrubs had to be added. They were able to find large shrubs to replace old ones and blended them in beautifully with existing shrubs that we kept. It worked out better than I expected and the yard looks amazing. Additionally, they cleaned out the beds, edged them, mulched and added sod. We are very happy with the end result and would highly recommend them.

To good service