House Cleaning reviews in Springfield, Virginia

S.M. Carpet Cleaning came out to clean my carpets, large sectional, and an area rug, and the whole service was an excellent value. Matthew was polite, professional, on time, and very thorough from start to finish. He took the time to deep clean the sectional from top to bottom, and it was well worth it. My carpets looked fresh and smelled great afterward, and the citrus cleaner did a great job lifting dirt, everyday buildup, and pet stains. I also added an area rug at the last minute, and he handled the extra work with no problem. The whole visit felt careful and detailed, and I was very pleased with the results. I will definitely keep using this service and recommending it to others.

The upholstery and carpet cleaning service was excellent. i have white furniture and the technician, ross, was very careful and thorough. he treated the sofas and nearby carpeted areas with real care, like he was cleaning his own home. When he finished, my sofas and dining chairs looked fantastic, fresh, and bright again. ross was able to remove old ink marks and soot that had been stuck in the fabric for a long time. I had another cleaning team work on the same pieces before, but this service was clearly better in attention to detail, stain treatment, and overall fabric care. The color and vibrancy of the upholstery were brought back, and the whole room felt cleaner. I also appreciated that the appointment process was smooth and professional. he arrived right on time, explained the upholstery cleaning steps clearly, and made sure everything dried evenly and looked great before leaving. If you care about punctual service, careful stain removal, and quality carpet and upholstery cleaning, you will be very happy with the results.

This review comes from a happy property manager. i work for a property management team, and we regularly call our carpet cleaning and flooring specialist, ross, for apartment turns and routine carpet care. he always gets back to me quickly and helps with practical color ideas for carpet and flooring that fit each unit. ross has a great eye for clean, modern flooring details and what works best for rentals. He consistently goes above and beyond to fit us into a busy schedule, which really helps when we need fast carpet cleaning, spot treatment, and floor refresh service between tenants. The service is always friendly, professional, and easy to schedule. matthew and herbert have also been helpful when extra support was needed. Amazing customer service, great communication, and reliable carpet and floor care. i look forward to continuing to work with them.

Ronald is efficient, was punctual —right on time!, engaging and a terrifc team leader w/ Mickey. Answered my questions knowledgeably. Would welcome him back for future services!

This was an outstanding experience and the best project I have ever gotten on my rugs. This was done on August 17th, 2023 and the main person was Tom. He was the best. Noel Stone

The man who cleaned my carpet is excellent. detailed and knew just how to proceed. He was I trusted him in my home. I wish I could have the same person back time. Thank you

endorse this cleaning service. Efficient scheduling, polite customer service. Everett was pleasant, knowledgeable about our wool rug, gave a rundown of care tips, and the rug looks wonderful. Thank you!

my carpet cleaner was herbert, who was courteous, efficient, and exceptional at removing stubborn stains from all my carpets. i will definitely use s.m. carpet cleaning again and would like to have herbert take on the job.

matthew was truly outstanding. my young dog unfortunately had three accidents on the bedroom carpet, with the final incident happening while i was away, hospitalized in springfield. i came back to my home to find a heavily stained and deeply set mess, nearly stuck to the carpet fibers. but matthew handled everything pertaining to carpet cleaning, even eliminating the odor!

Nathan Salazar was my carpet technician. He did a wonderful task and was super informative about that he was doing for the carpets. and he was quick and efficient, but thorough with the cleaning. Will be requesting him again for next time!

i've tried different carpet cleaning services before, but this one really surpassed my expectations! from booking an appointment to dealing with matthew, ross, and herbert. they were not only approachable but also very informed. when my carpets need another cleaning, i'll surely be reaching out to them again. i've seen a considerable betterment in my allergy symptoms owing to their exceptional service in springfield.

Matthew and Brendan from S.M. Carpet Cleaning were proficient and thoughtful, they provided top-notch work and guidance. We are thrilled with the results of the carpet cleaning in Springfield and will be requesting their return for any further carpet cleaning services needed!

Matthew and Ross did a fantastic job! Our carpets, previously stained with spills, now look brand new. Our basement carpet in Springfield, which was once an eyesore, now looks terrific. They were courteous, proficient, and thorough in their carpet cleaning services.

collaborating with herbert was a genuine pleasure. his vast knowledge about carpet care was impressive, and he was very pleasant to work with. he gave us numerous useful tips on how to keep our carpets in good condition between professional cleanings. i'm confident that our carpets will last longer because of this. thank you!

Herbert and Matthew from S.M. Carpet Cleaning are fantastic. They did an excellent job cleaning seven of our area rugs, all of different sizes and shapes. These rugs have been in our Springfield home for many years, and now they look as good as new. I would highly recommend them to everyone.

I’ve had S.M. Carpet Cleaning come to my home several times. With 9 kids and a dog, our carpets take quite a beating! In the past, I would worry when the kids rushed back onto damp carpets, as I could see dirt from their little feet getting sucked back in. But S.M. Carpet Cleaning leaves everything clean and dry—no more worrying about keeping the kids off the carpet! I’m a happy mom. Recently, they came to address regular wear and a pet stain. After they finished, I noticed a small hint of the stain still there. I plan to reach out and see if they can take care of that as part of the original service.

i scheduled a service using the instant online appointment tool, which worked perfectly. i initially planned to have one room cleaned along with my sofa. after a thorough assessment, the technician set my expectations by explaining that my linen sofa might not be completely stain-free after cleaning. this was due to its off-white color and the fact that the stains had set in for years. he also provided some helpful tips on using a sweater shaver to tackle the lint on the linen. since i decided it was better to invest in cleaning all the carpeted rooms and my area rugs instead of just the couch, he assured me that this would be a smarter use of my money to keep everything fresh for the winter months. i completely agreed that this was a fantastic idea. i truly appreciated the technician's outstanding service and expertise. i'm grateful for the help from s.m. carpet cleaning!

For the first time today, we had our carpets professionally cleaned by S.M. Carpet Cleaning and their service was outstanding. The team, including Ross and Matthew, were exceptionally professional and diligent. Not only did they keep us regularly informed with pictures and progress reports, but they also made sure everything was spotless and tidy before they left. The job was completed to a high standard. We're located in Springfield and strongly endorse their services.

the first time i had ross clean my carpet in springfield, he got a tough stain out that no one else could, and my carpet looked brand new while my house smelled fresh. the second time, he cleaned carpets with strong pet odor, and after he finished, the carpets looked spotless and there was no more smell—even the old mildew scent was gone. the third time, he helped my mother with her couch, which had pet odor, and made it smell like new. he also cleaned her carpets and got rid of all the stains. then he cleaned my grandmother’s carpet, and she was really impressed. his prices are great and he always does an amazing job. he also pressure washed my house and got rid of mildew and dirt. i highly recommend him to everyone.

I sent three oriental rugs that belonged to my father for cleaning. They had been in our family for decades and were very dirty and dingy. I was a bit worried about sending them away, but after talking with the team, I felt reassured that they would be well taken care of. They guided me through every step and kept me updated, which made me feel confident everything was fine. The results are amazing! The rugs look vibrant and beautiful again! The staff member I spoke with was friendly and made the whole process easy. Even though I haven't met him, I feel like I've made a new friend! His expertise and fantastic work really impressed me!

Fantastic service and amazing homemade chocolate chip cookies! I wish I could give a thousand stars or more. We've been using their carpet cleaning services for two years, and they always impress us! The appointment was set for 9am, and they arrived early. They did a remarkable job cleaning our area rug, which had mud stains from our pups, and it looks brand new now! They also cleaned the carpet in one of our spare bedrooms, and I don't want anyone to step on it because it looks so clean and tidy (lol). Their prices are very affordable, and the quality of their work is, as I mentioned before, OUTSTANDING!