Reviews of local pros in Springfield, Virginia

collaborating with herbert was a genuine pleasure. his vast knowledge about carpet care was impressive, and he was very pleasant to work with. he gave us numerous useful tips on how to keep our carpets in good condition between professional cleanings. i'm confident that our carpets will last longer because of this. thank you!

Herbert and Matthew from S.M. Carpet Cleaning are fantastic. They did an excellent job cleaning seven of our area rugs, all of different sizes and shapes. These rugs have been in our Springfield home for many years, and now they look as good as new. I would highly recommend them to everyone.

I’ve had S.M. Carpet Cleaning come to my home several times. With 9 kids and a dog, our carpets take quite a beating! In the past, I would worry when the kids rushed back onto damp carpets, as I could see dirt from their little feet getting sucked back in. But S.M. Carpet Cleaning leaves everything clean and dry—no more worrying about keeping the kids off the carpet! I’m a happy mom. Recently, they came to address regular wear and a pet stain. After they finished, I noticed a small hint of the stain still there. I plan to reach out and see if they can take care of that as part of the original service.

i scheduled a service using the instant online appointment tool, which worked perfectly. i initially planned to have one room cleaned along with my sofa. after a thorough assessment, the technician set my expectations by explaining that my linen sofa might not be completely stain-free after cleaning. this was due to its off-white color and the fact that the stains had set in for years. he also provided some helpful tips on using a sweater shaver to tackle the lint on the linen. since i decided it was better to invest in cleaning all the carpeted rooms and my area rugs instead of just the couch, he assured me that this would be a smarter use of my money to keep everything fresh for the winter months. i completely agreed that this was a fantastic idea. i truly appreciated the technician's outstanding service and expertise. i'm grateful for the help from s.m. carpet cleaning!

For the first time today, we had our carpets professionally cleaned by S.M. Carpet Cleaning and their service was outstanding. The team, including Ross and Matthew, were exceptionally professional and diligent. Not only did they keep us regularly informed with pictures and progress reports, but they also made sure everything was spotless and tidy before they left. The job was completed to a high standard. We're located in Springfield and strongly endorse their services.

the first time i had ross clean my carpet in springfield, he got a tough stain out that no one else could, and my carpet looked brand new while my house smelled fresh. the second time, he cleaned carpets with strong pet odor, and after he finished, the carpets looked spotless and there was no more smell—even the old mildew scent was gone. the third time, he helped my mother with her couch, which had pet odor, and made it smell like new. he also cleaned her carpets and got rid of all the stains. then he cleaned my grandmother’s carpet, and she was really impressed. his prices are great and he always does an amazing job. he also pressure washed my house and got rid of mildew and dirt. i highly recommend him to everyone.

I sent three oriental rugs that belonged to my father for cleaning. They had been in our family for decades and were very dirty and dingy. I was a bit worried about sending them away, but after talking with the team, I felt reassured that they would be well taken care of. They guided me through every step and kept me updated, which made me feel confident everything was fine. The results are amazing! The rugs look vibrant and beautiful again! The staff member I spoke with was friendly and made the whole process easy. Even though I haven't met him, I feel like I've made a new friend! His expertise and fantastic work really impressed me!

Fantastic service and amazing homemade chocolate chip cookies! I wish I could give a thousand stars or more. We've been using their carpet cleaning services for two years, and they always impress us! The appointment was set for 9am, and they arrived early. They did a remarkable job cleaning our area rug, which had mud stains from our pups, and it looks brand new now! They also cleaned the carpet in one of our spare bedrooms, and I don't want anyone to step on it because it looks so clean and tidy (lol). Their prices are very affordable, and the quality of their work is, as I mentioned before, OUTSTANDING!

The team at S.M. Carpet Cleaning was incredibly friendly and professional. We had some tough stains on the carpet due to our dog's health issues, but I was relieved to see that the spots have come out remarkably well. While the carpet is still drying, it looks like about 99% of the stains are gone. I also appreciated the straightforward pricing; there was no bait and switch, and I was charged exactly what I was quoted, which felt fair for the service provided. Now, instead of focusing on those difficult moments, I can remember our dog during his happy and playful times.

The carpet cleaning service I found is truly phenomenal, seriously, they are the absolute best! I had been contacting numerous places trying to find a high-quality, professional carpet cleaning service in Springfield without any success. Then, on the advice of multiple friends, I decided to give this recommended service a try. They did not let me down. Ross, Matthew, and Herbert were friendly, professional, and meticulous, making the entire process a pleasure. I cannot commend them enough. I'm relieved to know that I won't have to search for another carpet cleaning service ever again!

the owner came to my house right on time to clean and fix three persian rugs. he explained the carpet cleaning process step by step, and we decided to go ahead and have him clean and repair our rugs. we told him we needed the rugs back in five days for our guests, and he said that would be no problem. true to his word, ross brought the rugs back looking spotless and fresh in exactly five days. besides carpet cleaning, they also offer floor cleaning and use advanced cleaning methods. this family-owned business really does what they promise, and their prices are fair. i will use them again for all my rugs and carpets. great work and friendly service

I had some ripples in the carpet around my home, which looked quite unattractive. I was worried I might need to replace it, but then I discovered the option of restretching. I chose to go with S.M. Carpet Cleaning after seeing their great reviews and helpful website. I was pleasantly surprised by the outcome. The quality of their work was outstanding, and they were very professional throughout the process. The pricing was fantastic too. Once they finished, my carpet felt like it was brand new. I highly recommend this company for any carpet cleaning or related services you may need.

this was my first time using a carpet cleaning service and i was really happy with how it all went. after checking out the reviews, i decided to give them a shot and i'm so glad i did. setting up the appointment was easy, and i got an email right away to confirm. before my cleaning date, i also got a reminder email and a call on the day to let me know they were on the way. herbert arrived on time and was very polite and professional. we walked through my house together so i could point out the carpeted areas that needed cleaning. i asked how long the job would take, and he finished right when he said he would—4 bedrooms, a hallway, and 3 sets of stairs all done in about 2 hours. the price was really fair, and they worked quickly without getting in the way. overall, i was very impressed and will definitely use their carpet cleaning service again!

i used a special offer and called to see if i could get my carpets cleaned soon. the friendly person on the phone helped me get an appointment today! i have pets, and my carpet was really dirty. ross showed up right on time and did a great job with the cleaning. he worked quickly and was very efficient, and even though i knew some stains might stay, ross got out more than i expected. this was the best carpet cleaning experience i've had, and i will definitely use s.m. carpet cleaning again!

We have tried several carpet cleaning companies in the past, but none compare to the fantastic service from S.M. Carpet Cleaning. We had a tough spot on our carpet from dog urine that we just couldn't remove, but thanks to Brendan, the smell and stain are completely gone! I highly recommend Brendan for your carpet cleaning needs. He was very professional, quickly identified the most affected areas, and was straightforward without any gimmicks. He made our carpet look like new, and we are thrilled with his work and customer support. We truly appreciate the excellent service!

This carpet cleaning service was fantastic! They picked up my call right away and scheduled an appointment for the very next day. They arrived a little later than expected, but that's fine since I work from home. With this kind of service, it's hard to predict how long the cleaning will take, but that didn’t bother me. Matthew did an incredible job! The carpets in my apartment look brand new again. My dog had some recent accidents, but he managed to remove all the stains and odors, leaving the carpets smelling fresh. I highly recommend this service and will definitely use them again in the future!

I wanted to share my positive experience with a carpet cleaning service! We recently moved into a rental in Springfield and found an unexpected leak that the homeowner and property management didn’t know about. A carpet cleaning team was called in, and they quickly got to work. Within a short time, they had lifted the carpets, cleaned, and sanitized everything effectively. Ross and Matthew were incredibly friendly and easy to work with. They communicated clearly throughout the entire process and even came by every day, including the weekend, to ensure everything was on track. They also provided some great recommendations for local spots to check out in Springfield. I highly recommend this team for anyone needing carpet cleaning or dealing with a significant issue in their home! They are veteran-owned and family-operated, which makes their service even more special.

I have used S.M. Carpet Cleaning for years to clean carpets in my rental properties and to help with water damage from flooding. While I usually look for the lowest price, I found it's worth it to go with a team that really knows what they're doing and gets the job done right the first time. As someone who lives outside Springfield, I completely trust their advice and judgment when it comes to making important choices about carpet cleaning and repairs. They have always gone above and beyond to take care of my carpets and handle any water issues quickly and professionally.

We’ve been using S.M. Carpet Cleaning for a long time, and they’re the only carpet cleaning service I trust for my home. Matthew and the team are always professional, reliable, and arrive right on schedule. When they finish cleaning, my carpets look spotless, with stains gone and everything smelling and looking fresh. The crew is always friendly and cheerful, making the whole process easy. I feel completely comfortable having them in my home, and I trust them to do a great job every time. Their professionalism and honesty really stand out.

Herbert and his team were very professional throughout the whole carpet cleaning process. Their prices were very fair, and they finished everything just as promised. When I walked into my office in Springfield after they had cleaned over the weekend, I was amazed at how fresh and clean the carpets looked—almost like they were brand new. Early the next day, Herbert even called to make sure I was satisfied with the results and to see if anything needed extra attention. That follow-up showed real care for their customers. I would definitely recommend S.M. Carpet Cleaning to anyone looking for great carpet cleaning, whether for a home or business. They truly take good care of their clients, and I’ll continue using their services in the future.

I have used this carpet cleaning service for several years and they always do an excellent job. The team, including Ross and Matthew, always arrives right on time and pays close attention to every detail. I really appreciate that my carpets never get too wet and there's no musty smell left behind—just a fresh, light orange scent that makes the house feel clean. The carpets usually dry in just an hour or two, which is so convenient. My carpet is quite old, and I was starting to worry about the worn spots in areas where we walk the most. I thought I might have to replace it, but after the cleaning, I realized it was just dirt making it look worn out. The pile looks refreshed and feels soft again, almost like having new carpet. The cost is very fair for the quality of work they provide. I highly recommend their carpet cleaning services to anyone in the area.