Swimming Pool reviews in Springfield, Virginia

I have been using Millenium Pool Service for the past 4 years and they do a great job. Recently they hired a new GM and he's respectful, responsive and is willing to work with you to make sure everyone is taken care of on both sides of the table. Pools can be a lot of maintenance and the unexpected can happen sometimes, so knowing that Kirk (GM) will work with you goes a long way.

Best team to get your pool up and running smoothly and talking you through any equipment repairs, replacement or upgrades. Responsive, fair, thorough and they seem to genuinely care about getting and keeping your pool swimmable! Jermaine was a pleasure to work with for the opening this year! Great staff all around. Thanks for the great service.

I contracted with Millennium to resurface my pool, add waterline tile, install a new salt system, and make various other pool-related modifications. The price was more than competitive and several discounts were applied. The company arrived when they said they would and performed the work in a professional manner in accordance with my expectations. The project manager was a true professional and was very attentive and customer-service oriented to the maximum. The follow-up on requests and services was exceptional. A truly professional company.

"I had an extremely poor experience. They came to open my pool and charged me $465. But do you know what they did? They just took off the cover, and the water color never changed to clear blue. I called them a couple of times, and they said, 'Let's see what we can do.' I called them three times, and each time they said they would call me later but never did. My final action was to email them, telling them I would dispute the charge. Only after receiving my email did they call me, but it was too late. I lost many days of pool use. I called another company, and they came and fixed it easily. I'm so happy I did not pay them for closing the pool. Don't be fooled by this company."

Millennium Pools has been servicing our pool for the past two years. Ivan Kostadinov does an amazing job performing our weekly maintenance. He ensures the chemical levels are perfect and everything is functioning correctly. Ivan keeps our pool beautiful all summer. Thank you Ivan for an amazing job.

We have used Millenium for several years (to open/close the pool) after being unhappy with our previous pool company. They are prompt and responsive and big on customer service. Currently, they are doing a large reno job for us as our 30+ year old pool deck has finally reached the end of its life. The design choices have been wonderful - really modernizing the look of an old pool. Yan Larenas and Elmer have been wonderful to work with - extremely responsive.

Petar Petrov is our home's weekly service technician and he provides excellent service! He works very hard and is very thorough. He will tell you how things are going, and he is very patient in explaining things related to the pool, pool pump, and maintenance best practices. Overall, Millennium Pools has been great for weekly service, open/closing service, and occasional repairs. They are responsive, accountable, and thorough.

The absolute BEST pool company I have ever dealt with commercially. They are incredibly responsive, respectful, knowledgeable, and FAIR! I have been using Millennium for over 2 years and will continue to give them business and referrals! Shout out to Koylo, Ivan, Janeta - all star team!

I had the pleasure of working with Tracy !!! She was very courteous and took care of all of our needs she was very friendly and explained everything to me. I was very satisfied and highly recommend this company.

They are absolutely wonderful! We were getting no suction from our skimmer to the pump, and had two other companies out to try to fix the issue but they just told us we likely had a leak. We weren't loosing any water in the pool so we called Millennium for another opinion. Donimica, The rep who took my call, was so friendly and accommodating. She got a technician out to our house the very next day. The tech (Mladen and his crew) were beyond AMAZING. They ran all the standard tests as the other companies did, however they tried MULTIPLE other solutions and weren't giving up until they got it fixed. Turns out it was just a clog in the line, however this company and specifically these techs saved us from having to cut up concrete and replace lines, and who knows how many dollars. I will definitely be using them for everything in the future!

I cannot say enough about the staff. We have been w/Millennium now for 7 seasons. We use their opening/closing services, repair services, and have purchased a gas heater, a Loop-loc cover, and most recently had them re-plaster our pool and add new LED lighting. Rarely does any job go perfect. And, with the plaster job, there were a few kinks that were easily ironed out w/quick response and communication by the GM, Kirk and his support staff. Kirk was extremely knowledgeable and very accessible. At one point he said we could contact him any time, even by smoke signals! Thanks Kirk and Team...looking forward to another great season! Greg Enos

My family has been working with Yan Larenas and Elmer Lopez on a full restoration of our inground vinyl pool. The Scope of Work for this project includes a new liner, new underground piping, full concrete decking and new filtration equipment. From the first day of demolition it was very obvious that Yan's teams were in sync with each other. Throughout the days, any questions were immediately met with team meetings led by Yan so that each team knew what was expected of each other. Any delays due to weather were immediately communicated and the job site is continuously roped off for safety and cleaned. Continuous communication regarding the project status has been top notch as daily updates are provided either on site verbally or via email by Yan and/or his team leads. I strongly recommend Millennium Pools to anyone needing maintenance or a full renovation.

Millennium Pool did a fantastic job repairing and opening and cleaning my pool. Had about an 8 ft section in shallow end with really bad damage from ice. I also went with a updated tile and brick border which look awesome. My pool has never looked this good. The whole team was so easy to talk to and work with. They were done with the job before another pool company even mailed me a estimate.
Millennium is the best. Thanks

We decided to try Millennium Pools & Spas, LLC, after a lot of troubles and headaches with another pool company. This is our first season with Millennium, and we can't say enough good things about this company. They have saved us a ton of headaches just by not lying and keeping it real. They tell us exactly what we need, and if we don't need it, they tell us too.

A special thank you to our weekly cleaning person, Christian Quinteros! He is absolutely amazing at what he does, and makes sure to let me know of any issues immediately. He makes sure our pool looks amazing every week, and adds all the appropriate chemicals it might need. Thank you, Christian, for all that you do for our pool.

Billy Monohan is another person we would like to thank. He has so much knowledge when it comes to pools, and cuts through the bull. Thank you, Billy, for helping us get our pool up and running again.

Millennium pools did an excellent job for us to refinish our existing in ground outdoor pool and added a beautiful waterfall that we can sit under or behind. They also added an App that allows us to control all the pool equipment including the spa, heater and a pool light that has infinite colors. There work was top quality. We eventually converted it to an indoor all year pool and enjoy it every day. Kirk is great. Danny is fabulous. They have a great team that are always there for us to address any issues.

Yan Larenas, Elmer Lopez and Selvin were a team that won my heart in remodeling my pool this Summer and I was so amazed with the outcome of their Beautiful work. They even won most of my friends hearts because, the Pool was before in a big mess and they actually helped in bringing it to a fix for us this summer. Kodus to all the team.

We've had my pool for 10 years and have a problem with my "pool liner" floating. I contact Kenny at Millennium pool's in March and he told me he had a solution. He was correct!!! I now have a beautiful new liner that doesn't float. Thank you Kenny and Eric for the great job on my pool. I appreciate you making sure we were happy and answering all our questions. We are extremely satisfied and highly recommend your pool service!

[posting for my mom]
From my experience, I cannot give a higher praise for Millennium Pool and for Kirk who is my hero.

In late summer 2019, after checking into six pool services, I contracted Millennium Pool to renovate my in-ground. Millennium provided a detailed proposal with itemized tasks/costs of repairs definitely needed and some potentially needed. The language was clear and the costs were the most competitive.

The project was completed with resounding success while the process surprisingly smooth. Fast forward to 2022, when I contacted Millennium about the problem with the pool plaster stained with dark streaks on the wall and the bottom of the floor. Kirk, GM at Millennium immediately stepped in to help. Leveraging his deep knowledge in pool plaster and exercising flexibility with his resources, he personally stayed with it and made tremendous efforts to ensure that an agreeable and successful resolution was found and followed through in a timely manner. On the eve of my baby grandson’s visit,
Kirk made it possible for this grandma to take his first swim in our back yard’s pool with sparkling clear blue water.

I was given a warranty referral to this company by the manufacturer of a brand-new pool heater that malfunctioned from the time of installation. They told me I was approved for a warranty service visit. The technician came to my house and inspected the unit, claiming that he found a small clog in one of the burners and cleaned it. When I turned the heater on a few days later, it still had the same problem. A few days after that Millenium Pools contacted me by email and suddenly claimed AFTER THE FACT that I did not qualify for a warranty repair, and sent me a bill of $220.

I tried protesting this bill to the company, but they repeatedly ignored my calls and just kept issuing me the same invoice and demanding payment before they'd look at the issue again. As a result, I went with a different company. But now they're still trying to stick me with a $220 bill for doing absolutely nothing on a visit that was supposed to be covered by warranty.

Millenium is doing a major pool rehab job for a property that I manage in Burke VA and my experience with them has been excellent. Millenium is diligent, communicative and effective. My experience started with Dan who actively responded to questions and bid the project for us and I have been working with Yan as the Project Manager and Elmer as the Superintendent. They are aggressively working to turn the pool around for us and I trust that it is in good hands.

Our pool rehap includes a complete strip of the old layers of plaster that were deteriorated, replacement of the pool skimmer and plumbing, replacement of the pool pump, replacement of pool lights and a new whitecoat plaster application. Again, this is major work that requires a lot of demo and excavation, but I trust that we have the right people on the job.

Yan in particular is actively updating me and is helpful in explaining issues that are discovered during the progression of the project.

Millenniun Pools replaced our tile and plaster on our pool. They did a great job. Elmer and Yan were both responsive to my questions. The job was finished before originally planned and they left the area clean. I would highly recommend them for pool repairs.