Reviews of local pros in Sterling, Virginia
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The service was very easy to schedule and the service delivery is very efficient and with no disruption.
It is very difficult to provide a feedback on service quality as a team came to clean our gutters but we were not home. I do not have a ladder tall enough to check what was done. I think the team should take “before and after” pictures and send them to the client immediately after delivery. -
My gutters were cleaned. I appreciate the courtesy and professional manner of the Ned Stevens crew. They actually seem to enjoy what they are doing and take great pride in their work. They also do the windows and the dryer vent. They just did the dryer vent which was a great service, too.
Ned Stevens just came to do my gutters. The team was precessional, and adept at what they do. I appreciate the services Ned Stevens offers and highly recommend this company. My windows were washed on Saturday. They did a great job with this service, too. -
I needed a gutter cleaning quick because we noticed at the last rainstorm nothing coming out of our gutters and we were expecting A LOT of rain in our area from a tropical storm that was coming. I called Ned Stevens on a Thursday and they told me pricing over the phone based on my address, and I approved on the phone. They came next day, with two techs in a marked van, I have cameras on the home, so watched them safely get on the roof, clean up after themselves, and do a great thorough job. This was nice to be able to have the service performed without having to be home, and got upfront, transparent pricing in a hurry. I will definitely use them again next time I need gutter services!
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Gutter cleaning personnel arrived, well-equipped and knowledgeable about the job. Did a good job and left, having cleaned up the site. Price was reasonable and I’m satisfied. Only improvement would be to provide some kind of arrival time better than “sometime during the day.”
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This was the first time I took advantage of NED STEVENS house washing service. They came on a rainy day, which I thought was unusual, but the job was amazing! The house is 38 years old, and it looks great! The trimming around the windows, as well as the windows. I think this is definitely a service I will use again. Thank you to my crew of gentlemen!! You do good work!
Maxine Wise -
We are very pleased with the service provided by Ned Stevens Gutter Cleaning. They are courteous and very thorough in their work and leave our home looking clean and refreshed. They come as scheduled throughout the year, and I don't have to worry about the gutters overflowing and causing drainage problems. Customer service is efficient and helpful as well. I highly recommend this company.
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Crew was on time and very efficient. They cleaned my gutters and put most of the debris in a paper recycling bag. Smaller debris was blended into grass. I would definitely use their services again. Very reasonable price done by a licensed and bonded company.
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Do not use this service! I had them clean my gutters May 2024 for a one time service, they kept calling me almost every day trying to upsell me. I called back and asked to have myself removed from their marketing calls. This was in 2024. Guess what I just looked at my credit card and see a charge for $396 - for what?!?! I have no idea. I did not sign up for a recurring service. I did not have any service done by this company since 2024. I am disputing this charge. Please go elsewhere, if I hadn’t looked at my credit card transactions I may have missed this.
Edit(Feb2025): the company refunded me after I called them to ask about this charge. It took 30 minutes & a claim I had verbally agreed to an annual recurring service & conversations were recorded (I said yes please pull the recordings). And a perplexing answer to my question on if it’s annual I had this done May 2024…it’s Feb and there’s snow - said it was for a planned June service?!?!? Anyway nothing wrong with the actual job of gutter cleaning but it is not cool to just charge a customer this way. Glad they issued me a refund (I had to argue with them though) -
I’ve used Ned’s for a few years now and have always been pleased with their work here in Alexandria, VA. They recently changed the name to Ned’s Home but it seems like the same company and they handle things the same way - which I appreciate. They always text to let you know what crew is arriving and when. Then the crew leaves a hang tag at your door when they’re done - if they noticed anything to bring to your attention they’ll note that so you can follow up - and if you don’t, they send a reminder - they don’t leave it all on you. I’ve recommended them for gutter cleaning and intend to set up dryer vent cleaning soon. It was easy to set up a modified contract to get our gutters cleaned regularly but less than they recommend. Our trees seem extra robust lately so we might increase that. They do a number of things besides gutters.
Edited - I read some especially positive recent reviews and Ned’s responded with thanks. If someone had a minor complaint (I didn’t see any actually negative reviews) Ned’s asked to follow up even if it was a minor snag and the reviewer gave them 4 stars. -
I've been using Ned Steven's for gutter cleaning for a while now. I'm always so incredibly pleased with the service. They always do a great job, and they go above and beyond when cleaning up the leaves. We had a storm a while back and since then, there's been branches and leaves absolutely covering my deck. While they were out today, they cleaned up the leaves off of the deck AND the patio after cleaning out the gutters.
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I wish I could give less that a star. They are unprofessional and very sketchy. I have wind damage to my gutters and flashing. I called Ned to come out and schedule a cleaning/inspection so they could give me a quote on the damage. The week prior I had emailed pictures of the damage and explained exactly what I wanted looked at on the house. I received the automated text at 10:45 AM. The team promptly left by 11:10 without speaking to me providing a quote, patching the hole in my roof, nothing. I then called Ned They were unaware of any roof damage. The agent I had called the week prior didn’t nor did the technicians spot a hole where the flashing should be on my roof. I would never recommend this company and I will never again use them.
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To Whom It May Concern,
I am writing to commend and applaud the Ned Stevens Power Washing team for their exceptional service. From start to finish, the team demonstrated remarkable diligence, professionalism, and attention to detail. They arrived on time, worked efficiently, and delivered results that were nothing short of dazzling.
It is truly gratifying to work with a company whose standards are so high. I was thoroughly impressed and remain very pleased with the outcome. This team is invaluable, and their commitment to excellence is well deserved.
I highly recommend Ned Stevens Power Washing to anyone seeking excellent and reliable service.
Sincerely,
Larry -
Good hard workers, they do a supper job.
Very punctual and careful.
I recommend them any time to any one. -
Angela's cleaning are really profesionals, responsalbles and with a super quality work ethic
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The effort put into the cleaning process she’s does is magnificent, highly recommend her services!
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Angela did an amazing job cleaning my Airbnb and my personal home. I highly recommend!! She pays great attention to detail! The house looked and smelled great!
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Nelly and Rosemary did an excellent job!! They were very attentive and detailed oriented. Nelly have cleaned my house several times and has done an excellent job!!!!
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I loved the way they left my house clean. The kitchen was shining, the rooms had a fragrance and an order like never, my whole house was shining.
Very good job 100%+++.recommended -
Danny was great! HVAC and ducts were moldy and filthy after 25 years. All clean now with UV lights to kill mold.
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Pro Clean is the absolute best! Not only did they do an amazing, thorough and much-needed air duct cleaning on the house we recently moved into, but they also did a fantastic job cleaning carpeting in the basement! Huge shout out to the air duct team who came out and Jose who worked magic on the carpet job. Highly recommend this company!
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Danny is the most professional individual who has perform maintenance functions in our home. He is knowledgeable, kind and polite. My husband has Dementia and Danny was so patient with him answering all his questions. Danny showed us before and after pictures of our ducts. It was crucial this be done because our daughter will be visiting next week and she has a plethora of allergies. Thanks to Danny, I can rest peacefully during her visit. Thank you Danny.