Reviews of local pros in Suffolk, Virginia

4.6 based on 1164 reviews Back to the listing
    5

    Bryan is such a down to earth guy and easy to communicate with. He will go above and beyond for customer satisfaction! I highly recommend giving them a call!

    5

    The ladies are very good at cleaning and are very nice to have in my home.

    1

    The cleaners were ok and professional. They managed to not clean my refrigerator even though they clearly communicated to me they would. They also did not clean the windows in the house. And as a result I’m being charged for an additional cleaning service to come and clean what they missed.

    I submitted this feedback to the company but the customer service ghosted me when I communicated this.

    This was supposed to be a move out cleaning for me but has turned into just another expense that I’ve had to have another service come and clean what they did not.

    5

    We have used KAS Cleaning Services to clean carpets. They did such a great job we will be asking them to clean more. The carpets looked like new when they were finished.

    5

    Mariah is a saint! She doesn't make me feel bad for asking for things to be cleaned to my standards. She's quick but not to quick! I would request her for my next cleaning

    5

    I have 3 teens , 3 cats a dog and a pig . Two working parents means I couldn’t keep up with the house work . KAS has been a huge relief when it comes to helping me keep my home looks spotless . They always do quality work . I trust my home in the hands of KAS

    5

    Bryan and his crew were absolutely the best. Prices are very reasonable and they arrived on time. I contacted him needing services sooner than later and they made it happen. He was very open and honest and kept me informed every step of the way. Will be signing up for monthly maintenance.

    5

    The staff is amazing!!! We had a cleaning company prior to KAS and there is no comparison! The girls that come are efficient, detailed and do such an amazing job! Plus they are great people!

    5

    Great cleaning team. Kyla came today and cleaned, and she was wonderful! She was great with my dad and did an incredible job! So grateful for her. Thank you.

    5

    Bryan and his crew did an excellent job for a move out cleaning service. The home looked like new! They are professional, show up on time and make sure everything is done perfectly. I highly recommend this company for your cleaning needs.

    5

    The team from KAS arrived 15 minutes early with all the necessary supplies to do the job. We asked them to do a "move-in" cleaning- including the stove and the refrigerator. They deep cleaned the bathrooms, windows and sills, floors and kitchen- including cabinets and cupboards- and did a fantastic job! I will use their services in the future when needed.

    5

    I would recommend KAS Cleaning Services to everyone. They consistently deliver top-notch service. They put a lot of effort and attention to detail. Phenomenal and satisfactory.

    5

    Bryan came and cleaned the carpets in my rental property a few days ago, so you know they are high traffic/stain areas. He did a great job, the carpets look brand new, including the ones on the stairs. He was efficient, courteous and the cost was reasonable. Highly recommend.

    1

    Been a customer since December 2022.
    I am writing this review because the owner, BRYAN MORTON, called to tell me that he has to drop me and 4 of his other customers due to staff and scheduling issues. I thought these issues were already taken care of since I adjusted my schedule a couple of weeks ago to a time that was convenient to his company/his employer's schedule.
    Now it's seems to be something different a week later.
    Here are major concerns with this company. BEWARE!

    1. The owner, Bryan Morton, asked majority of his employees to create fake names so they could write positive reviews for his company. Again his 4.8 star you see is fake!
    2. He has an extreme high employee turnover rate.
    3. He had price increase last year but stated it was because he needed to do that because the cleaner was his best employee. Did he really provide her a raise or did he pocket the increase for his pocket gains?
    4. His company mission does not align with what he verbalized during initial start-up agreement. Bryan is all talk! He did not understand the word dialogue when he returned my call on Friday...kept interrupting every two sentences on Friday, August 23, 2024!He, Bryan, THE OWNER was all over the place with his emotions. He kept being disruptive after every 2 sentences I would make to him. After asking him multiple times to allow me to speak, he then stated he could not focus because he was ADHD.

    Then a few seconds later he became irate then started to cry. WTH???? I AM NOT A THERAPIST, INSTEAD I AM AN ON-TIME LOYAL PAYING CUSTOMER!
    I feel sorry for his unprofessionalism, impulsiveness, and kid-like behavior he displayed. Good luck to you and your business! OVERALL GOOD RIDDANCE!

    Kiersten, KAS Cleaning Services BEST CLEANER is the companies saving grace..without her the company would be in a bigger pickle! Bryan has sent several other cleaners to my home in the past and they were no match to Kiersten.

    UPDATE: Bryan your response below is reaching for the stars now! I never mistreated any of your employees. You sent employees to my home that could not clean. PERIOD. I requested that you send Kiersten only and that was accommodated. You had a relatively new employee call me less than 24 hour notice before my scheduled bi-weekly cleaning to cancel. I informed of my displeasure as your company policy expects customers to provide a 24 hour notice but apparently your company does NOT!
    Your backing of your employees is again a lie....your high turnover is proof! PAY your employees! You claim you are funding the business via profits but based on your personal outbreak....Your wife is TIRED of paying your bills because you mismanage the funds.

    5

    Cleaned so well my house has never been cleaner even when I moved in. This is the cleanest I’ve ever seen it and I’m so grateful.

    5

    KAS Cleaning Services is highly recommended. I absolutely love the quality of work. The owner/crew are very professional and will go over and beyond to ensure that all the customers needs are met. You truly will not be disappointed. KAS Cleaning Services are licensed, insured and bonded.

    5

    We have used KAS cleaning for the last 8 months and they have been amazing. Always on time and always above and beyond the expectation. Bryan runs this company like a well oiled machine and his employees are top notch. I couldn’t recommend them more highly.

    5

    Best residential and commercial cleaning company in Suffolk. They’ve cleaning my house a couple times and did a fantastic job. Great with dogs as well! We had a deep cleaning and a move out cleaning. I highly recommend them to anyone who wants to come home to a clean home!

    5

    Considering I have two pets, things were done quite well and people I interacted with were quite friendly and willing to work with me, even on some things I am pretty particular about. They’re good people, lesser known, but good and worth a try. ☺️ I trust them around my fur children.

    5

    KAS Cleaning Services is the best cleaning service I have ever done business with. I love supporting veteran owned local businesses every chance I get and I have been thrilled with the service KAS has provided. They are thorough, reasonably priced and trustworthy. They have a wonderful staff, a great system for scheduling and they are great with sending reminders about your scheduled cleaning day/time. If you are a busy working family or if you just hate cleaning you definitely need to call Bryan and get on the schedule with KAS.

    5

    My wife and I had been searching for a professional and reliable cleaning service for about a year and a half. We received about 5 or 6 recommendations from friends and social media. Out of all of them, they would either be full, or never respond to our calls or messages.
    About two weeks ago someone recommended KAS. I reached out to them via their website for a quote, and received an email within a half an hour! I responded and set up my initial deep cleaning prior to scheduling regular bi-weekly cleaning. Extremely fast and professional! I was shocked (in a good way).
    I am over the moon with the job they did. They were on time, professional, priced extremely fairly, and did a FANTASTIC job. They went above and beyond in their cleaning and I can't express enough how happy I am with the job they did. I would highly recommend them!!!