Reviews of local pros in Suffolk, Virginia

I have been very pleased with KAS Services over the past few years!

We have hired KAS Cleaning Services to clean several of our real estate clients’ homes before listing them for sale. They do an amazing job and we are always pleased with their work. The company is professional, timely and so easy to work with. I would recommend them to anyone!

I love using KAS cleaning services!!! The Owner Bryan is awesome! He actually shows his face at jobs, and will help the cleaners on tough jobs, or busy days! The cleaners are always on time, very professional, and their attention to detail is immaculate. If you've ever thought about getting a cleaning service, or you're just needing a one time deep clean/moving clean. Look no further, and just choose KAS!! I promise you will not be disappointed!!

It was great to see Kyla today. She did a wonderful job cleaning the house. She is so kind and really sweet to our home-bound dad. She also gave us a great cleaning suggestion. We are so happy we found KAS Cleaning Services and Kyla. Thank you.

We’ve been thrilled with Kas Cleaning Services for the past few months! Thanks to Nicole Smith, our house always looks and smells incredible after we schedule. I love that they send the same professionals each time—Nicole is always on time, and is so thorough with every clean. It’s clear she takes pride in her work, and it really shows. I highly recommend Kas Cleaning Services for anyone looking for reliable, top-notch cleaning for their home or business.

We have been so pleased with KAS Cleaning Services over the past 6 months. We have them scheduled to clean once a month and our house always looks and smells so clean afterwards. I appreciate that the company sends the same professional each month to clean our home, she arrives on time and communicates with me by text while she is there. I highly recommend this company for home and business cleaning needs.

I selected KAS after reading their reviews. My experience was not stellar considering the pleasant initial exchange setting up the appointment. Perhaps, that deserved higher stars for the ability to schedule a next day appointment but the overall quality of work, attention to detail, and competency in performing services deserved half a star. There were three cleaners who arrived on-time and the fourth arrived over 45 minutes later the initial day. The team was pleasant and polite. I was quoted for completion at 2 p.m. with a start time at 9 a.m. They rushed through the job ending a little over 1 p.m. My issue was out of the team of four, there was one competent cleaner who had to clean after the entire team. Of course, only having one competent cleaner there, it's expected that there would be lots of areas missed if she's expected to rework all the areas after the rest of the team. After they left, I noticed multiple areas that were left untouched despite having a cleaner working in that area for a significant amount of time. I called and spoke to the owner. The exchange was productive and he informed me since they finished earlier the price originally quoted ($608) was going to be reduced and he would make things right by sending out his "closer" tomorrow morning at 9 a.m. to complete the areas missed. I received a system generated text message indicating the arrival window for the cleaner tomorrow for 9 a.m. to 9 a.m. I mention this because the next day, at 9 a.m. the cleaner did not start the job, so i waited until after 9:10 a.m. to call their office to ensure I wasn't mistaken on the time. I ended up reaching the owner again which I thought this would be a hopeful redemption compared to the previous day experience. He informed me the person parked in front of my house was not his "closer" but one of the cleaners from yesterday who is there to learn from her mistakes and there to help his "closer" until she arrives but she was running late. To make a long story short.... they did not deliver. The two calamities out of many that stood out for me was her not knowing how to use the Bona mop (Swifter style mop) spilling Bona cleaner all over my hardwood floors. I commend her for admitting to not reading the label on the bottle for the correct water to solution ratio. I'd like to foot-stomp emphasis on professionalism (not having the adept ability to learn your craft and read the instruction label of using a product you're unfamiliar with or better yet, using a mop perflexes me). The time I'm paying for could have been saved and my product would not have been wasted if a marginal level of competency was present. BLUF: Due to the solution thickness, the mop will not work unless you dilute it.
The other was her dropping one of my towels in the toilet. For context, the towels were stored over 6 foot high and displayed on glass shelves above the toilet in the area that was fully cleaned by me and to add, it was on a completely different floor of the house (there was no reason for them to be there). Especially, when there were two other bathrooms that required more attention from the botched job they did the day before. Again, she informed me and apologized. She asked to conduct another walk through but at that point, I was already fed up with my experience and wanted to end this ordeal. Needlesstosay, after they left I ended up recleaning the entire house and finding more areas that were untouched or done substandardly. This morning (the following day) I see a provisional charge for the FULL amount of $608.40. I've never felt more disappointed in paying for a professional service but getting served gross incompetence instead. There is nothing more sickening than feeling like you've been had. My moral compass cannot fairly endorse this company and the lack of quality of work they render.

The Ladies did a wonderful job. I am very happy with their work. Amber arrived first and we discussed what I needed done. When the others arrived she informed them of what I needed as well and they went right to work. Very satisfied with the job. After they left I did a closer inspection and the only thing I found was I think they just forgot to dust the front of the bureau in the primary bedroom. Also, one of them (Sorry, I can't recall which) showed me that she accidentally broke a wood statue. But I still would use your company again. Accidents happen. Thank you for your service. I happily recommend your company. I'm interested in a quote for bathrooms and kitchen only.

Their team delivered exceptional quality, attention to detail, and professionalism.

*Key Strengths:*

*Prompt Communication*
Quick responses and clear scheduling.

*Thorough Cleaning*
Immaculate results, exceeding expectations!

*Friendly Staff*
Courteous, respectful, and efficient.

*Flexibility*
Accommodated my schedule seamlessly.

*Highly Recommended!*

KAS Cleaning Service earns 5 stars for their outstanding work!

Save yourself some time, frustration, and money and either hire someone who will do it right the first time or do it yourself. We were over the moon to hire this company to do a deep clean of our home that we are selling. It was expensive for our paychecks, but my fiancé works during the day and attends classes at night and I work long shifts throughout the week. Any time that we are not working we are attempting to keep our toddler at bay and cleaning just wasn't something we were going to have time to do therefore we were prepared to pay whatever it took to get the job done. After the initial clean, we had concerns about areas that were untouched and reached out to the company via email, as this was the only form of communication we have had. They came back, but issues remained and there was still no follow up communication, except when initiated our part. The overall customer care is not there which is disappointing. When my clients ask me who to go to for home cleaning services, I will now know who to tell them to steer clear of. I am attaching photos of the first "deep clean" that was completed on our home for reference - most areas remained looking like this until we cleaned it ourselves, minus the food next to the stove. They were kind enough to get the sides of the stove the second go-around.

The deep clean service was a lifesaver. Dera H. and Lauren T. were incredible and I would use them again and again!

I would highly recommend KAS cleaning services! They left my apartment spotless after a move out clean. 11/10!! Thank you KAS

Exquisite quality of service and exemplary staff. Samantha does absolutely fantastic. Her attention to detail is thorough and impressive. I 100% would refer her to anyone in need of cleaning services.

KAS cleaning service is superb. KAS is well organized, reliabke, responsible and very positive whenever there is
any client need. The people that work for KAS do a superb cleaning job!

Raelynn and Morgan did a fabulous job cleaning my house! My bathroom has never looked better and it is such a pleasure to enjoy a clean house.

I had a phenomenal experience with KAS cleaning. Bryan and the team do a fantastic job to ensure that I was happy. Fair pricing and amazing work, never using anybody for KAS!!

My cleaner does an impeccable job!!!! I can’t say enough good things about her! She not only cleans well but is a very kind and compassionate individual. The office manager at KAS is awesome to work with and works with my ever changing life schedule.

Love KAS cleaning! They do a great job and always go the extra mile. My kids love to see how they arrange their stuffies each time they come. They’re very responsive to any extra needs you might have and are great at adding additional services when requested.

KAS Cleaning has been so wonderful! Very respectful and kind staff. Our home is always spotless and feels and smells wonderful after our monthly appointment. We always look forward to it!

Above and beyond. Flexibility was much appreciated in the unique situation. Great initiative to pivot focus to accommodate the circumstances.

KAS Cleaning has been an absolute life saver for me! As a busy working parent, keeping up with the house can feel impossible sometimes, but their team makes it so much easier. They come once a month, and every time I walk into my freshly cleaned home, I feel such a huge weight lifted off my shoulders. The staff is professional, reliable, and detail-oriented. I can always count on them to go above and beyond. I can’t recommend KAS Cleaning enough!