Reviews of local pros in Suffolk, Virginia
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Easy to contact, very difficult to get a site visit scheduled for an estimate!
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They are very knowledgeable and want the best for their customers. I really appreciate you guys for helping me with my decision making process.
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Great group of people. They do outstanding work. I feel like they did everything they could to make sure I was 100% satisfied. I would definitely use them again.
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Great company ran by a great a people! This is your go to company for a your builder needs! Clean and very professional!
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Caleb and his little brother are awesome! They put the finishing touches on a bathroom I was renovating and knocked it out of the park!
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It is always a pleasure seeing Trey at our dealership. Whether doing business with him or any of his employees, we are treated with respect and honesty. We wish you continued success.
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These guys just did a bathroom remodel/refurbish for us and did a fantastic job. When they said they would be there, they were there. When they said they would be finished, they were finished. Professional, friendly, and engaging. Definitely earned the stars and I will be having them back for the next project.
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Trey and his team did a great job on my covered porch addition!
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Tidewater pro build does amazing work and very affordable. They were very professional, on time, and I felt they were always upfront. No hidden cost at the end of the bill. I will only use them for now on. Thank you!!!!
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At a time when businesses are swamped, services are hard to find, and people are overwhelmed, Trey took the time to hear me. He was quick to take action, returned calls, each time responding asap. I wont hesitate to call on Tidewater ProBuild again.
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We trust Tidewater Pro with just about anything. Doesn't matter, the job. They always exceed expectations and we love working with them! They answer my calls and questions every time, no matter what time. We won't use anybody else!! I should add- they are very respectful and don't talk down to me be because I'm a female! BEST PART!
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We live in the Chesapeake area and have had Trey work on three separate projects. He has done "outside" work to the finishing touches on our bathroom. Without a doubt, Trey is skilled in his craft, diligent in his work ethic, and has very good taste. Not to mention, Trey understands people. He was able to listen to our requests and interpret that message into excellent craftsmanship. Trey is also more concerned with the project being correct and liked than "nickel and dime-ing" the customer. I would highly recommend and we will use him in the future.
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The ProBuild team installed flooring in our home and the finished product exceeded our expectations. The floor looked amazing and the team were professional throughout the project. I would use their services again and recommend them to ours.
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I have dealt with many contracts over the last few years and I will be using Caleb and his team exclusively moving forward. They are professional, transparent, and do great work!
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Great company. Excellent customer service and superior quality of work. Called them for a short-fused water damage job and they bent over backwards to fit me in. They also swapped out a couple of bad deck boards with the job. Solid pricing too. I would definitely use them again.
Thank you Tidewater Pro Build. -
They ruined what was to be my dream home. I had them install sheet vinyl flooring and they ruined it.Seams were located in high traffic areas. They did not seal the seams and it is now coming apart. I paid them good money and more than a good price for the job.
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Trey and his team remodeled my two bathrooms almost two years ago.
When I decided to remodel the kitchen, they were the first people I thought of. I knew what to expect and they did not disappoint.
Trey worked with me to come up with a design for the kitchen and pricing that was more to my liking. He and Kevin made it easy for me to select cabinets, counter tops, flooring etc. by bringing samples to get an idea of what I wanted, rather than me having to travel from store to store to pick everything out. I did some "looking" to get an idea of hardware, backsplash, etc., but they did all the shopping. If they thought something wouldn't work, they told me, but there was no pressure.
The thing that sets TPB apart is their attention to detail. They do the little things that I don't think anyone else would do. For example, they cut my speaker wire and ran it though the attic and down a corner to hide it behind wall trim. Much better than having it run along the baseboard.
The main worker bees were Kevin (lead) and Stephen. They were prompt and pleasant and it was a pleasure to have them working here. Mario, the electrician, was here several days to rewire and bring everything up to code. Great people, great job. -
The entire team was very professional and very skilled. They would make suggestions if I needed help but were quick to point out they’d do whatever I wanted. They cleaned up after themselves daily and were a pleasure to have in my house. The finished project (my master bathroom came out exactly as I wanted and I would highly recommend them to anyone who wants gorgeous, quality work.
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My wife and I are very, very pleased with Tidewater Pro Build’s remodel of our master bathroom, and we are not the easiest customers to please. We had discussed a remodeling project for several years but it became a necessity when our master bathroom shower developed a leak that started to stain and drip through the ceiling of the room below it. After two different plumbers could not find the source of the leak, we knew something drastic had to happen, and that is where Tidewater Pro Build comes in. I called and left messages with several contractors and posted inquiries on several contractor websites. A few of them ignored my requests. One contractor said that most of his men lived in Virginia Beach and would not want to drive as far as Suffolk for a job. Tidewater Pro Build responded to my website inquiry in the middle of a Sunday morning. Frank, the Sales Manager said that when he saw that we were having a leak through the ceiling, he knew the job was urgent and wanted to make contact as soon as possible. Frank met with us later that day and just a day or two later, Tidewater Pro Build was at our house to troubleshoot. They had to take down the drywall around the shower to find the leak, but once it was isolated and the living room ceiling dried out, they did a beautiful job in repairing and painting the ceiling. We did a total makeover of the bathroom. Frank made some design recommendations during the initial walk-through planning. We met with Trey and Brian to develop our design and lay out our plans. Along the way, Trey made several very helpful suggestions that kept our supply costs under better control. He recommended strongly that we stick with one line of plumbing fixtures to ensure that the finishes matched throughout the room. Trey offered a very creative solution to our problem of where in the bathroom to relocate the linen cabinet. The demolition phase went very quickly. The rebuilding phase proceeded much more slowly, as they predicted it would. Quality work takes time. We needed the job completed by a wedding-date deadline, before out-of-town family started to arrive. And even though, about a week before the deadline, it looked like the project would not be finished, we had a fully functional master bathroom in time for the wedding. It was not a rushed patch-job to get the project finished; the last phases of the job were done as carefully and with as much craftsmanship as the earliest. There were a few touch-up items that needed to be addressed after the wedding and those were done on schedule. When we found a few more add-on punch list items we wanted fixed, Tidewater Pro Build did not hesitate to come to our house and correct them promptly. Sales Manager Frank even came out to inspect the project when it was completed to ensure our satisfaction. This is the kind of customer service anyone would want from their home contractor. We now have a beautiful, designer-quality, custom master bathroom that is one of the prettiest rooms in the house and one of the nicest you will ever see. I will forward photographs to Tidewater Pro Build to post on their Facebook page when we have all the furnishings and décor in place. There are a few already. My wife and I would not hesitate to use Tidewater Pro Build for our future remodeling projects. Thank you Trey, Caleb, Brian, Frank, and Kevin!
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I had a custom shower start leaking and did not know who to hire to get it redone. I did some research and found Tidewater Pro Build. I have nothing but good things to say about them. Caleb went above and beyond to make things right. He even put boots on my roof vents because he noticed some water discoloration in my bathroom ceiling. This had nothing to do with the job I hired him for. Good people. I plan to have them do work on my other bathroom in the near future.
Harry K -
Tidewater ProBuild did an amazing job on my bathroom remodel. I had initially hired a different company who did an extensive amount of damage to my home leaving the bathroom completely unusable. The Tidewater team tore out everything and started from scratch. They personally walked me through every step of the process, and I ended up with a bathroom that was better than I could have ever imagined. Go with the right company from the onset and choose Tidewater ProBuild!