Reviews of local pros in Vienna, Virginia

4.7 based on 1322 reviews Back to the listing
    5

    The technician, Jose came to our house to fix our issues with faucets and toilet. He came in early and fixed the issues quickly and professionally. He was a very nice person in general!

    1

    Plumbing in the bathroom issues, made and left 2 holes in our ceiling claimed they "don't do drywall". As well as issue has been left unresolved with little to no communication. The simple fix of replacing a wax ring has ironically increased to a ridiculous dollar amount which has not been documented or provided.

    5

    I had drainage problems in two toilets. The plumber from NUTECH solved a problem and augured it out. The company contacted me immediately and sent a plumber next day. I was satisfied with their service.

    5

    My experience with technician Henry., he was so knowledgeable of what he was doing It was amazing on what he did today so that my sump pump can be workable. He deserve a pay increase for being such a excellent technician

    5

    Jose installed a replacement garbage disposal for us. He was very professional, friendly and courteous. I would be more than happy to have him perform any other repairs in the future.

    5

    Nutech installed our water heater. They did a very good job. They were right on schedule. Technician were polite and courteous. I will use them again or refer them to someone else.

    5

    Jose did a great job. He was friendly, very knowledgeable, professional and got the job done quickly. Would definitely recommend him for your plumbing needs.

    1

    This place is a scam. Plumber came in to fix a leak in our dinning room went up to the bathroom looked at the tub said it needed to be replaced and now they refuse to come back to fix the pipes unless we pay them to replace the the bathtub. They also cause damage to our property they they also refuse to fix!! Thankfully american homeshield was able to send us another company.

    2

    Disengaged company from my limited exposure. Scheduled repair for plumbing blockage with next available appointment, which was 6 days out. Technician supposedly arrived, then left, claiming to have knocked and have determined no one was home. My wife had been waiting and did not hear the knock - 2 dogs in the home that generally are also very reactive to strangers also apparently did not hear the knock. Video footage shows arrival at 1059AM and leaving at 1100AM - no phone call, no notice and 1 minute (if that!) of effort to complete the service. Disengaged service.

    5

    Had a water heater installed by NUTECH. Same day installation! Techs were professional, laid tarps over carpet for foot traffic while working and installation of water heater looks amazing. Daniel was easy to talk to and made sure to answer all my questions. Highly recommend.

    5

    These gentlemen were prompt and professional after I submitted my service request. They quickly diagnosed my plumbing issue and fixed it in less than an hour. I highly recommend them.

    5

    The gentleman was so knowledgeable and professional. He did an excellent job. He was detail oriented, he made sure it was done right and he explained what he was doing. He is an excellent technician, he knows what he is doing I will highly recommend this company to all my friends.

    Job well done and great customer service.

    5

    My family and I are extremely grateful to Jimmy for his professionalism, responsiveness, and most importantly, his kindness. We were dealing with several plumbing-related issues, and Jimmy solved each one while thoroughly explaining what he was doing each step of the way. We had great success with Jimmy from NuTech HVAC and Plumbing, and if you need plumbing services, I highly recommend reaching out to Jimmy from NuTech!

    1

    Poor customer service and they never showed up, nor did they call to tell me there was change of plans. I took off from work 3 Fridays in a row for water service line replacement. Each time I called they assured me they would be there the following Friday. Specifically, Ronnie, the service technician, told me he would be at my residence to complete the replacement. Very frustrating spending all day waiting for a service that never shows up.

    1

    Referred to me through American home shield. Jimmy the owner came to my house and charged me beyond my deductible. Then came back and lied to me, then lied to me over the phone and lied to American home shield.

    To add to my complaint. Jimmy, "the owner" is a liar. In Oct 2023, he stood in my kitchen and told me he would honor his word from Oct 2022. He left my house telling me he'd be back after getting parts and clearing the work with American home shield. A week later I finally got him on the phone and he promised he'd be back at my house at 3pm on a Friday, more than three weeks ago. He also lied to Amercian Home Shield that I had not paid him for work he completely in 2022. I paid him over $600.00, in full, on the spot because he would not leave without payment in full. When I asked to speak to the owner, he told me he is the owner.

    I would not recommend NUTEC nor Jimmy for anything.

    5

    NuTech was very professional, knowledgeable and courteous. We had an issue with our HVAC system, they came out within a reasonable timeframe diagnosed the problem and we was up and running. Our technician was outstanding!!

    5

    Great experience with Nutech HVAC and Plumbing. Jimmy and Jeff are great. They are both professional and knowledgeable. We had some plumbing issues so we called Nutech on Sunday and they were able to come over on Monday. We would definitely use their services again.

    1

    lied about calling my warentee company requesting authorization for a repair . theee times they told me they requested authorization for $8 toilet fill valve , and did t get it . i’ve had the warentee company for 15 years they tell me no request was received. they also said the hallway toilet was fine . i said of course it is , the other toilet was in the basement per the work order that was sent to you . . these guys are idiots . sorry to have to be blunt . i’m a 60 year old mechanical engineer that’s owned that house for more the 30 years .!

    A year later , not remembering it was they that i had issues with , they were contracted to replace the piping , another grave mistake
    These people are crooks , i paid $8000 for some piping replacement . They took far longer then they said, had to pay for hotel for tenents , they broke fixtures , they failed to replace the cartridges as promised . They’re work failed inspection by the county and i had to get someone else to come fix their mess . I’m surprised they are even licensed . It’s doubtful all the workers that had over met licensing standards . The head of the job was Daniel. Make sure you avoid him, or just the company all together .

    5

    Excellent company, they were able to come out same day for water emergencies, did great work, communicated throughout the whole process, and have multiple services in-house that saved me a lot of trouble. Daniel in particular was extremely helpful, definitely my go-to company

    5

    Jeff was fantastic! He showed up at 7:30 on a Friday evening and was able to fix what 5 companies before him could not.

    We highly recommend and will be having him out next time we are in need.

    Not only was Jeff hard working & knowledgeable, he was very conversational and took the time to explain his fix. He was a pleasure to have in our home making the repair.

    5

    Jeff was the best! He explained why they did not work on my type of heat pump and offered to speak with the homeowners insurance to ensure the right contractors are sent out. Then, he went out of his way to install my new washer. It was the end of his workday, but he did it anyway. Totally professional and good natured individual. As a woman who lives alone, I felt comfortable and felt like he communicated at my level in explaining things. Thanks so much Jeff!!