Home Services reviews in Virginia Beach, Virginia

Very thorough and professional, with an eye for details. Very courteous and trustworthy. I highly recommend them

As former employee, I take great pleasure in recommending Custom Maid. I received two weeks of the best hands-on, supervised training and came to appreciate the high standards that put Custom Maid above the rest. As employees, we took pride in our work and aimed to please each individual customer as well as our employer. I brought this training into my own home and found I was better equipped to clean my home in half the time.Now, Custom Maid works for me! My work schedule and family required more of my time and I needed help. I turned to the company that I knew would treat my home with respect and clean my house in the matter to which I was accustomed. Not only am I relieved knowing my house is being cleaned thoroughly, but I know that Custom Maid is dependable and stands behind its work. And they're only a phone call away!I am grateful to Custom Maid for assisting me in the care of my home.

Scheduled a move-out cleaning a week in advance, had them confirm the day before only to be canceled that morning as they were too short staffed for the day, cool. Voicemail says to schedule it for next week we're open. Call after I get done with work, sorry we're booked up. =/

This company truly goes above and beyond when it comesto cleaning. They have their standard procedure of how they clean, but they will accommodate you and your special needs with smiles on their faces. These women don't just walk into your house and get straight to cleaning. They will also build a personal relationship with you and get to know your needs for house cleaning. Thank you ladies! You are highly recommended!

I had my first clean today with Custom Maid with Anna and Marlinda. Wow! This team did. Fantastic Job!!!! They went the extra mile with a bathroom/shower area that was long overdue. Traveling with my job does not allow me to clean as often as I would like. Do yourself a favor, get an estimate and your first clean. You will be pleasantly pleased. Kudos to Anna and Marlinda.

Ghent Customer

The service was exceptional, with a friendly team that was both thorough and professional. Definitely recommend for a great experience!

Thank you for my move out cleaning! Everything was super clean, however the kitchen floor could have been better swept. But that’s no biggie, everything else looked amazing! They even took out the trash for me, great service!

Service was good although I encountered a couple of issues. 1) They broke my fridge door. Although I appreciate the effort of pulling the shelves out and cleaning the freezer, I incurred cost for getting it repaired back. 2) They're not very customer service-y. First thing they'll tell you is what they WILL NOT do. I will probably choose and different cleaning service next time.

Love these ladies. We have worked with them for over two years now and they're always on time, thorough, easy to work with when I need to adjust my schedule. They are always looking for ways they can improve their service and no suggestion is too small. I highly recommend their services.

Custom Maid did a fantastic job. My floors are extremely difficult to clean. They are piano finish laminate and show every little spot. Custom Maide had them looking amazing!!!! That was just one of many things that they did that made my house look great again. Thank you Custom Maid! I will definitely use your services again!

I am very thankful for this company and the cleaning service that they provide. I have a lot of house and cleaning area to manage - they not only do a great clean, but provide me peace of mind! They are polite, trustworthy and Zack feels part of our family! Would recommend to everyone!

Abi and Randi did an amazing first clean for me today. They are both so sweet and I am glad they will be my cleaning girls on regular basis. Thank you!!

I have used this service for 20+ years, and as the saying goes, "If it ain't broke, don't fix it." They are reliable - always on time and the work is always done right. They are nice folks. Occasionally, I have to cancel an appointment for business reasons - it's never a problem. I appreciate the ability to pay online with PayPal. There are a lot of other services available (I get their flyers on my porch all the time), but there is absolutely no reason for me to change. I am 100% happy, and I am sure that I will remain that way.

Custom Maid did an excellent and thorough job cleaning my house. I have been unable to clean prior to surgery and contacted Custom Maid because they received very good reviews from others in my neighborhood. I was not disappointed! My first cleaning was very thorough, better than I would do myself. I will be using them regularly from now on. In addition to doing a great job they are accommodating in scheduling etc. Highly Recommend.

I am under a ton of stress these days that I’m not accustomed to and I am hiring people to help in certain areas to take some of the pressure off of me At Custom Maid I have worked closely with housekeeper Jessie (sp?) and Janet who works over in their office. I cannot say enough positive things about you two. Above and beyond-Above and beyond! Professional, courteous, and patient with me in my moments where I could be nicer or more polite and if you two are reading this just know how much I appreciate you. My parent’s apartment looks beautiful and I absolutely signed up for biweekly cleanings. Thank you for taking us on as a client. -Amy ✌️

The vacuuming and dusting was done well but the showers still have hair and soap scum on the walls.

Yet another blown away experience with Custom Maids. This is exactly why I said where ever I go, I'm taking them with me! New house looks FABULOUS! especially the floors and carpet. Thanks CM, keep up the great work!

WOW! I am completely blown away; house so clean I can eat off of the floor! By far, Custom Maids is the best cleaning service in Hampton Roads. Janet took the time and made special arrangements to stop by and give me an estimate. With the price she quoted, I had no choice but to say yes! I can't remember the last time the house looked this good. (like a freshly detailed car!) Custom Maids will be hired anywhere I live in Hampton Roads, they are that good. So happy I chose them over the others. The way Custom Maids cleans this house, I won't have to do ANYTHING when I move! Thanks Janet, you and your team are the best!!!

The experience with the service provided was nothing short of extraordinary, showcasing a helpful and professional team that genuinely went above and beyond. Their skilled and knowledgeable approach instilled a deep sense of trust, making the entire process seamless and delightful.

Exceptional service was delivered with a polite and friendly attitude that truly impresses. The helpful and professional team not only made the experience enjoyable but also fostered a trustworthy environment throughout the entire process.

The service provided was incredibly thorough and high-quality, exceeding all expectations. Polite and friendly staff completed the work quickly, making the experience truly trustworthy and satisfying.

Everyone from the leadership team to the cleaning technicians have such a professional, respectful and overall positive demeanor. Not only does Custom Maid Cleaning provide excellent service, but I think they truly care about building relationships with their clients which is important if you are trusting someone else to service your home. The cleaning technicans are efficient, detail-oriented and trustworthy. I highly recommend Custom Maid Cleaning.