Tree reviews in Virginia Beach, Virginia

THIS COMPANY HAS A HISTORY OF GHOSTING CLIENTS. DO NOT USE THEM. SAVE YOURSELF THE WASTED TIME. Chris gave my husband a quote, workers came out one day and took some trees down and have yet to return. They have not answered our calls or emails.

Chris and his crew were courteous and professional. They were quick and very thorough. I highly recommend him and if needed will hire again.

Chris was friendly and professional. He and his team completed the work in a timely manner at a very fair price. I highly recommend them.

They started the job 2 years ago, doesn't return calls. Calls go to message, which are never returned. They did half the job. I haven't paid them a dime yet, glad of that because now I have to hire a lawyer to have the contract broken and give them less than half after removing lawyer fees. Wish I checked the BBB rating first, they hold an F with complaints.

Chris was great to work with: honest, kind, and easy going. The trees were removed timely, and several neighbors have expressed how impressed they were with the work.

Didn't complete job. Left before we could do a walk through to make sure it all looked good. Several areas weren't grinded down far enough. Completely missed one of the stumps he was supposed to remove. Been told multiple times he'd come finish them just to no call no show. Now just Completely been blown off. Had several friends I had to pull my recommendation from. Really tried to work with this guy and.give.him all the time he needed but.no communication and poor work

Chris and his team were on time, did exactly what they said they would do, were professional and did a great job. Chris will make sure you are happy before you pay, that is priority. Highly recommend Alley’s you will not be disappointed.

I have used Chris two different times within the last year and both were outstanding! Got me on the schedule within 2 weeks. Best pricing around. They will not disappoint. Highly recommend!

Chris is professional and accountable to his word. His team is prompt, customer service based and does excellent work at a reasonable price. I highly recommend them in the Virginia Beach area.

Alleys removed a big, old dying River birch from my yard. It was quick and they cleaned everything up afterwards. They were very polite and professional and very reasonably priced. Would recommend them to anyone.

Great service, professional, on time, responsive, and we're very thorough with the cleanup. Also took our concerns about our squirrel friend who was living in the tree seriously and took care with the tree. Would use again!

We had 8 huge trees removed and some pruning done at our home. Great price. Very knowledgeable. Professional. I would definitely use them again!!

I am a professional landscape designer and company owner in Va. Beach ( Virginia Landscape Solutions and Design) I brought in Alleys Tree service to do tree work that was out of the scope of what my company could professional provide.
Truly professional , on time, and economical to other tree services without all the run around. Will use them in the future.

I had three trees that were dead and dying very close to my house and neighbors houses. Chris and his team were great and removed all the trees and took away all the debris as well. You could hardly tell they had even been there except that the trees were gone. Wonderful job and I will be using them for tree trimming and stump grinding in the future!

Alley’s is a class act. Chris removed a Crepe Myrtle in our front yard. Despite it being a smaller job he was honest and fair in bidding the job. Removal was non invasive and the site was left gorgeous when it was all done. All in all I felt valued for my time and business and we all know how rare that is in 2022.

-Matt K

I called 3 tree companies to come out and give me an estimate for a broken, dangerous branch on our tree. Chris was on time to our meeting and gave me a great price. He knew I was nervous about the branch coming down and damaging the house or hurting someone, so he moved us to the top of the list and within 48 hours the branch was gone. They were respectful of our property and it looks like they were never here, except for the missing branch of course. I will definitely call them again.

9-28-2022 UPDATE: called again for help with two dead trees and texted as VM instructed, yet no answer or response. It’s been a week so not sure what’s going on but Hero to Zero guys……..

We had 3 huge trees removed that were close to our driveway and a pine tree close to the neighbors home. This service did a wonderful job using a robotic tree cutter. Clean and easy. Nothing touches the ground around the trees. The large middle trunks go directly into the truck bed to be carried away. Awesome!!

We were very confident that Chris and his team knew exactly what they were doing. Chris skillfully used the crane to methodically remove a tall pine. The team worked seamlessly with him. I would trust Alleys with any tree removal anywhere. Plus it was simply fun to watch the crane at work!

Alley Tree Service cut back trees that fell in my backyard. They gave me an estimate and removed the trees within 6 hours of my call. They left my backyard spotless as if they were never there! I highly recommend them and will use them again!

My interactions initially with chris was very positive.he gave me a great estimate and I hopped on and signed the estimate agreement that was emailed and four days later they emailed the date of removal for 2 trees for Tuesday August, 24th. They day came and I removed fence panels for better access and no one showed. I called and left a message. A couple hours later chris calls and tells me that an emergency for another client prevented them from doing the job that day. I came back early from a family vacation to have the job done that day but I very understanding. A simple courtesy of a phone call in advance would have been nice. He promised to call me back to reschedule the tree removal in a few days. It is now September the ninth and I have received nothing but crickets. I have tried calling, emailing, and texting the number provided on the voice mail. I will now begin looking for additional estimates. It’s a shame, he seemed like a really good guy and gave me a good price. Trust and reliability are hard to find these days.

Chris and his team are by far the BEST in Hampton Roads. I called, he visited THAT DAY to provide a quote which was far less than I had anticipated. He worked with me on when was best to come by and we had date scheduled, and the rest is history! Thank you Alley's Tree Service!!