Plumbing reviews in Williamsburg, Virginia

If I could give them 0 stars I would. They were LATE for both appointments which is a common tactic businesses use to take advantage of your desperate situation. Over priced as well.

I had a kitchen sink blockage. Within an hour of me calling them, a team of two members came and resolved the issue. Thank you Mr Rooter, we appreciate your neighborhood service.

They were very helpful throughout the process. He took his time and walked me through what he was going to do. Before he left, He made sure I understood everything he did and answered all of my questions. Strongly recommend them in the future.

Highly recommend Wyatt Ernsting at Mr. Rooter in Williamsburg. Mr. Ernsting was able to remove and replace the sewage ejection pump in our basement unit without requiring that we remove the cabinets. We had several other highly rated plumbers in the area take a look at the job…but they wouldn’t touch the project without complete vertical clearance - meaning we’d be ripping out and replacing cabinetry along with the pump. Removing and reinstalling the cabinets would have easily doubled the cost of a $3,500 project. We’d also have spent weeks coordinating between trades to limit disruption to our tenants. I can say without a doubt that Mr. Ernsting saved us thousands of dollars and an immeasurable amount of time and stress. Highly recommended. Before and after photos posted. Thank you!

As an emergency call for water dripping from fire alarm, there was a quick response, diagnosis of source of problem, and repair. Very nice plumber!!!

Jonny was amazing he explained everything what he was going to do and the work was great really fast I’ll definitely be looking forward to contact them again!

Jonny went above and beyond expectations. He explained in detail the work and was very professional with every detail. Will definitely use him again.

Excellent in every way! Prompt response to setting up an appointment and getting out to service our needs on the same day. Addressed all of our needs with professionalism and courtesy. Walked us through the work that was required and gave comprehensible reasons and offered choices to best fit our needs.
Our technician, Johnny was Superb.Did a fantastic job. Efficient, timely, cleanly with a great attitude and manners!
Highly recommend!!!

Very nice, professional worker's. They did a great job. Will call them in the future when I need their help.

Absolutely exceptional customer service.
Professional, knowledgeable, efficient and went the extra mile for us. I was so impressed with their work ethic and their desire to work till the job was done. In my case it was a huge project that spanned 3 days. I highly recommend this company. The items that were broken in my house, they had readily available on their truck. If they didn’t have what they needed, they would leave and go pick it up and return quickly.
I had Daniel and Byron on Friday, June 6
I had Daniel on Saturday, June 7
They put in more than 12 hours each day.
They also were exceptional communicators about what they were doing and making sure I understood my options.

Professional, respectful and kind. We had an emergency leak we had to take care of and they jumped into action and got us right. Will certainly be using them again.

Tony was super professional and friendly. I appreciated how he explained everything and was patient with my questions! I’ll definitely be calling them again!

First time I use this company .very pleased with the work. This job was a emergency one toilet stop up. Needed them. Job was finished and we are very pleased with Mr.Rooter I would recommend this company.

Great timely and knowledgeable service. Their staff is responsive and extensive. When you need them, they respond. Wyatt should be commended on representing the brand in best possible way. Thank you

I was very please with Tony. He let me know everything he was doing. Very polite and friendly. I will highly recommend Mr. Rooter Plumbing.

Today I woke up to a non functional garbage disposal. Welcome to Monday morning!
The fix was replacement along with sink faucet.
Tony from Mr Rooter fixed the disposal with an in sink erator 3/4 horsepower!
Professional installation all the way.
Coming back to do the black faucet when it arrives on 19 May!.
This is the second time Mr Rooter came to the rescue!
I would have them back again!

Joe and Quinton did an excellent job and were very pleasant to have in my home. I highly recommend Mr. Rooter for any plumbing needs.

Excellent service! Scheduling with Mr. Rooter was incredibly easy. I submitted an online request on a Saturday, and within an hour, someone contacted me and scheduled same-day service. The technician took the time to explain all of our repair options and helped us choose the one that best fit our budget.

The work was completed efficiently, and the technician even cleaned up thoroughly afterward. We had some drywall repair done, so I assumed I’d need to go in and clean up—but when I got there, everything had already been cleaned and mopped. I was pleasantly surprised! I highly recommend Mr.Rooter.

I called this morning and they got someone out in the same day. Tony was personable, efficient and extremely helpful. He explained everything and even went the extra mile to get me a new toilet handle above and beyond what was expected. I have always been impressed with their service!

Exceptional service. Jonny Fraley was extremely polite and courteous. Price for our repair after estimates was the best.

The very professional team from Mr. Rooter efficiently diagnosed tree root intrusion into the sewer line just outside the house, then removed the defective segment and upgraded the cleanout. This required removing portions of a concrete slab adjacent to the house and replacing the cut segments. They were very respectful and kept me informed of the timeframe which I appreciated. They cleaned up well after themselves. I will use them again.