Plumbing reviews in Williamsburg, Virginia

Always professional, friendly, knowledgeable! Jonathan was able to accomplish our job quickly and easily, despite squeezing around cabinets and being supervised by the pets. Will definitely call again when we need help.

Tech was polite, knowledgeable, and spent a lot of time explaining the issue to us. We will always use Mr Rooter and will continue to recommend this company to our friends and neighbors

I called late Friday and not only did someone answer the phone, but since they work weekends, got a Saturday morning appointment. Leslie and Walt sleuthed our troublesome, work-no work, Whirlpool water softening system, a circa 2013 whole house model. We have an interim fix that works for us; so heavy sales pitch & appreciated the information I received for a new product. Technical & stress-free support, will call them again.

The young man serving my account was a credit to your company. Patient engaging and
Polite displaying reassuring competence. Will recommend the service.

Amazing response time (within 90 minutes) and on a Saturday. Jonny came in and accessed the problem and gave us the cost up front. He was very personable, polite and efficient. He explained what needed to be done and got to work. I would highly recommend this company to anyone with plumbing needs.

I had the displeasure of needing a repair to my shower, which revealed some subpar plumbing work. Mr. Rooter, dispatched Jonny to access and repair it. Jonny did a fantastic job and even elicited the advice of a supervisor before making a necessary cut in my shower so he had good access to the pipes. The repair was done, the hole was repaired and covered up and my shower has never been better. I appreciate the Professional workmanship of Jonny and the effective communication of the team of Mr. Rooter.

Leslie did a great job! Found the problem with our plumbing within an hour. We had a major failure internal of the wall so it wasn’t easy! Cannot thank the technician or the company enough for a quick, professional fix!

Jonny did an outstanding job replacing our water heater… and answering my non stop questioning on how the water heater works, etc. When we need future plumbing service Mr Rooter and Jonny will be our first call..

Our technician, Jonny, diagnosed the issues in our home, and worked quickly and efficiently to install a new toilet, phalange and wax seal. We are grateful for his honesty, professionalism, and hard work.
The only downside was that he arrived two hours after our initial appointment time (but thats not his fault, as there were extenuating circumstances.)

Not the cheapest, by 600$ but they do good honest work and stay till they finish. Estimate was adhered to but added $290x2 for replacing cracked bases replacing two toilets. Minimal veterans or retired vet discount, $30. Out of $1109. Work but applied different discount. Im satisfied with their work.

Joseph P. from Mr. Rooter Plumbing of Williamsburg came out to our home to work on our fuel line. He did an amazing professional job in shorten the line and capping it off. The price was reasonable, and the service was completed above our satisfaction. Thank you, Joseph! I would recommend this company and would use them again.

I had a leak in my basement from the water line into the house. I've used Mr. Rooter several times in the past. They always have done a great job. This time was no exception. After analyzing the problem on Saturday, they left a special wrench for me to turn off the water at the meter so that we could use the water only when needed and to control the leak. They did everything they said they would. They had the underground utilities marked by 8 a.m. on Monday morning. They pulled the building permit. The crew arrived promptly. Brent, Jonny and the backhoe operator (sorry I forget his name) were all so polite and professional. They explained everything they were doing as they began to dig the trench. By 4:30 that afternoon, everything was back to normal. The county's plumbing inspector spoke highly of the quality of the work that Mr. Rooter performs. And, for as muddy as it was due to the leak, not a single speck of dirt was brought into the house. They were extremely neat and clean. I can't say enough about the great job they did. And while I am sure the owner knows this, these three gentlemen represented the company exactly as any owner should expect.

Super timely responsiveness. Joseph Paul (assigned plumber) was thorough and completed the faucet repair with care. Have already recommended Mr. Rooter to neighbors.

I was having an issue with the drain backing up on the washing machine on Saturday Night. Had an apparent clog, which caused the drain tube to overflow. Water was everywhere in the garage because of it. Made the call to Mr Rooter on Sunday around 11:00 AM. I explained my issue to the gentleman who I talked to on the phone. He informed me that he could have a technician at my residence between 2 to 4 pm. Received a text that the technician was on his way and arrived around 3pm. The technician introduced himself and diagnosed the issue. Had everything completed quickly. Ran a test to make sure everything was working correctly, which it was. Very happy with my experience with Mr. Rooter. I highly recommend them to any and everyone. Professional, courteous, explained everything clearly that was being performed. Will call them for my future plumbing needs.

Wonderful job- our specialist was very knowledgeable and thorough. Cleaning out our pipes made all the difference in the world. And Mr Rooter was very affordable.

Jonny listened carefully to our observations of the problems, pinpointed the likely difficulty and began investigations. He snaked three hundred feet of sewer line leading out to county sewers, uncovering the outside port and making it more accessible for future service. Noting that our problem was an emergency and complicated, he alerted the office so his later appointments could be assigned to other professionals. He was professional, courteous and did an outstanding job.

A wonderful, locally woman owned company. I appreciate how quick Mr. Rooter was to make an appointment! As well as their ability to be able to schedule the work to be completed!

John our service man was amazing. They responded in a very timely fashion. We had a leak that needed to be dealt with and John did an amazing job. I could not rate them any higher. There are always our first call.

Although their schedule was full, they were able to work us in same day for our urgent repairs. Here's a shout-out to Leslie, our plumber! He was extremely knowledgeable and professional, he rapidly identified and fixed our problem.

We've used Mr. Rooter several times and been more than satisfied with their service. Our last service call was with Joseph who arrived on time and already knew what problem he came to resolve. Before he began Joseph showed us where the leak was and what was causing the leak. Then as he worked he explained exactly what he was doing to resolve our issue. Do note that Joseph placed a mat on the floor so that his tools would not mar our floor and that no water would spill on the floor. Long story made short is that Joseph fixed our problem in a relatively short time and that he was well-mannered and personable. Yes, we'll call Mr. Rooter again if we need help.

Also, Mr. Rooter staff have usually come to fix our problems within 24 hours! In addition to Joseph we also recommend Wyatt. Oh, I believe the charge was a fair charge.

Pure professionalism from the initial phone call to the end of my installation. My technician Daniel was very patient in explaining everything that was to take place. Not only was the installation done great ,found were additional problems with my pipes that another contractor had supposedly fixed. Finding this problem probably saved me thousands in damages. Truly I thank them but I also respect the way they conduct their business. Five stars plus.!!!!