Tree reviews in Williamsburg, Virginia

4.7 based on 157 reviews Back to the listing
    5

    Excellent service. Very professional. When they were finished you couldn’t even tell they were here due to the teams attention to detail in cleaning up all of the debris. I recommend Dan’s Tree. Service to neighbors and friends.

    5

    Estimate was lower than other bids. Work was completed on time and as specified. Cleanup was excellent. I would recommend Dan’s tree service to friends.

    5

    Reasonably priced, polite, professional and the did a great job, the yard looks amazing and they were so careful. We are very, very happy with Dan's tree service.

    5

    Dan’s tree service was very professional. Dan quoted a fair price for the services they performed and they showed up on time.After they finished the job they cleaned up and you could hardly tell they had been there. They have been here several times and I have been pleased each time.

    5

    Dan was a true professional. It’s is a rare experience in life when I’m talked out of doing something MORE expensive because of a salesperson. He had a lot of knowledge, which he explained to me in layman’s terms. I would definitely use Dan’s tree service again.

    1

    DO NOT USE Dan's Tree Service!

    The gal in the office is inept as they come. She gave us a 9/3 date for our project but they never showed up. I left call after call trying to get to Dan to get an explanation but he never returned my calls or emails. The office gal was the only one I could talk to and all she kept saying was that Dan would call you back. We got another date of 9/19 from her but I wanted confirmation from Dan. I followed up every call with an email. No return. On 9/12, I finally got a call from Dan saying that they would not be doing the job at all. The office gal f'd up and threw us under the bus to cover her mistake. Went with Johnny Timber. They returned all calls and actually showed up EARLY for the project and did a fine job. DO NOT USE DAN!

    5

    We've used Dan's Tree Service in the past and were pleased with the tree removal job they did. We called on them again needing some expert advice on a tree/retaining wall issue. Roman Alis, the Lead Arborist was terrific. I highly recommend this company!

    5

    Part I, November 18, 2020: Having used Dan's Tree Service a couple years ago successfully, I called Dan's again, when two dying trees need removal. Dan responded with a visit on May 13 to inspect and provide an estimate. An appointment was arranged for the work to be completed on July 17. However, Dan's office postponed that appointment due to exceptional July heat and humidity, and with some concern of COVID19. Another appointment was arranged for October 14th. The day before that second appointment, Dan's office called and again cancelled the appointment due to "emergency work" they were addressing in the wake of severe weather. No follow-on appointment was arranged at that time, but Dan's office advised that they would be contacting me. Come this past Monday, November 16, with no call from them, I called. His office immediately advised, "We'll be out tomorrow (Tuesday the 17th), but we cannot give you a specific time." Tuesday came and went; Dan's Tree Service was a no-show and there was no communication that they would not be arriving. Today, numerous calls and e-mails were made to Dan's Tree Service; there has been absolutely no reply.
    Watch for Part II of this report, which I will provide within these reviews on what develops, either after we make communication, or when a certain period of time expires. I am hoping that in Part II, I will be able to provide a positive review.

    Part II, November 24, 2020: Today, I am very pleased to report that Dan's Tree Service came through with "flying colors" in every respect. The day after I wrote review "Part I", I received a telephone call from Dan's Tree Service's office staff. It turns out that apparently, due to the virus, the office is on a limited days and hours schedule. This is likely the reason that I had been unable to contact them recently, or that it took a few days for them to return my calls. The office staff was most apologetic for the delay. During the phone conversation, an appointment was arranged for the necessary work to be completed today (again, November 24). Dan's Tree Service crew arrived as arranged, performed the tree removal work in a completely professional manner, cleaned up the entire area to perfection afterwards, provided some valuable advice on other trees on our property, and confirmed with my wife and me that we were completely satisfied. We are. So, once again, as after previous work Dan's Tree Service has provided in past years, I most highly recommend their service. I will certainly be calling them again, when and if we require additional tree service.

    5

    Dan’s Tree Service removed a sixty foot tree for us. They needed to reach it from the neighbor’s driveway. They were very considerate of that reality. They removed the tree and then cleaned up the neighbor’s property and ours. We were very pleased with their communication with us and consideration for the final appearance.

    5

    Excellent job! Cleaned up all the debris. Used safety practices in tree removals. Very happy with the work performed. Would definitely use them again. Also liked that the owner does the estimates on site. Only waited 2 weeks for job to be done.

    5

    Dan's Tree Service was great! They trimmed up several trees in my front yard, a couple in the back and cut down the rest of my pear tree that had split. They were professional, worked quickly, and charged a fair price. The yard was beautiful when they finished.

    5

    The estimate was fair. His knowledge of the trees in my yard for the estimate was excellent and helpful. The workers came and worked fast and safe. They took down 3 pretty good sized trees and left my yard pretty clean and neat. Reaching Dan by phone was difficult but he came about the same time he had indicated at the time of estimate. No complaints here. Great service.

    5

    Dan's Tree Service provided exceptionally professional service for a fair price point. Their staff was prompt, efficient, courteous, friendly and skilled. We plan to request their services again for another tree that appears to be dying. So thankful that they are in our area.

    5

    We have used Dan's Tree Service for over two years. Their expertise, knowledge, professionalism, and high level of care and service for every tree and plant on our property is phenomenal. Their work has allowed our trees and plants to thrive and return every spring looking green and healthy. Great partners in caring for our yard who are highly recommended!

    5

    I have used Dan's Tree Service several times. They have always done a very good job at a fair price. The crew members are courteous, answer all questions, work safely but expeditiously, and clean up completely when they are finished. I would recommend them to anyone.

    5

    Dan's Trees removed a very large tree that was close to my house, as well as several smaller trees in my yard which is wooded making removing even the smaller ones a bit tricky. This is a highly professional and dependable business if you're tired of tree services that don't return calls, don't show up, or never produce an estimate after a visit. I don't normally gush, but I'd like to about the service Dan's Trees provided. From the beginning of showing up on time, to working carefully to do their job, to not hurting the many azaleas and mountain laurel that line my driveway as they worked, to cleaning up when they were finished, they far exceeded my expectations. They didn't just clean up the mess they made, they honestly left my yard looking better than when they came. As an example, one of the kind gentlemen even got up on my roof with a blower to clean off a small amount of sawdust that was up there, but also removed some branches that had nothing to do with their work. This is just one instance of many where they went above and beyond. I can't recommend them highly enough.

    5

    We recently contracted with Dan to remove 5 trees and branch up several others. From the first contact and appointment ,through the entire process ,I could not be more pleased,The trees were close to the house and required the crane, and they did a masterful job, extremely efficient ,with a thorough clean up. I recommend them highly and will not hesitate to use their services in the future.

    5

    We have used Dan's for many years, with great success. We appreciate Dan's approach and care, especially his knowledge of the trees in the area and suggestions that keep us on the straight path to maintaining healthy trees. His crews are also great in their professionalism in arriving on time executing the work and cleaning up our property afterwards. We will look forward to seeing them early next year for another planned task. Keep up the good work.

    5

    Our experience was positive from start to finish. The owner, Dan Comber, evaluated what was needed and gave us a fair estimate. The work was done earlier than promised and the people who did the work were focused, efficient, and professional. They left our property in better condition than when they arrived. Rhonda Jones, the customer relations manager, was friendly and came out to check the work. I highly recommend Dan’s Tree Service.

    5

    I met with Dan about a potentially hazardous tree on my lot. He was prompt to our appointment and took the time to explain to me the type of tree it was, what he looked for in assessing potentially dangerous trees, and assuring me that the tree I expressed concern over was a perfectly healthy tree. Dan then took time to walk my entire lot, explaining the types of trees present and making recommendations as to which trees were ones to keep, which were ones to be concerned with, and why. Dan was extremely knowledgeable and taught me a lot in 30 minutes time too! Dan did not charge me for the time he took with me and the education he provided. Dan could have easily convinced me, as an unknowing person, that the tree in question needed to be removed, allowing him to earn a nice fee. But he didn't. That tells me everything I need to know about Dan's integrity. I will not hesitate to recommend Dan's Tree Service to others and use Dan when I need him in the future. Thank you Dan!

    1

    If I could give this company zero stars, I would. The people sent out to do the work on my property left garbage around my house (wrappers and plastic water bottles), and several of them were smoking while sitting on my front porch. I could have perhaps forgiven the lack of professionalism if the work they had done had been any good. The trimming of trees and hedges I requested was apparently interpreted as hacking away at everything, with no thought whatsoever to the aesthetic of the property. They started the process of cutting down a tree I did not want cut down, and fortunately I saw this happening and ran out to stop them. It looks terrible and they destroyed a beautiful canopied walkway in the process. I am so disappointed by this company, and truly upset at the loss of greenery around my house. I did not hear back for five days after expressing my concerns, and when I finally did, I was not given even a hint of an apology. Dan was rude and dismissive, leaving me feeling like the terrible job done was somehow my fault.

    Do not hire this company if you care at all about how your landscaping looks, they’ll just come at it with a chainsaw.