Constraction reviews in Bellevue, Washington

4.8 based on 905 reviews Back to the listing
    5

    Highly recommend Ron for his knowledge and good work ethic. He helped my clients for sewer scope and repair. Today he came over and helped us to inspect our downspouts and to locate the french drainage. Ron is always very kind and careful. He answered all of our questions patiently. He is a blessing!

    5

    Ron is a professional and does the work fast and cheaper than the competition. He came out in an emergency Sunday mainline backup , cleared the roots from line, and was done within a few hours. Great service and Great guy! Highly recommend!!

    5

    Top notch service! They arrived quickly were able to determine this issue right away and clear the sewer line back up. We were able to see the live camera in the line and know that the diagnosis was honest and accurate. We would highly recommend American Rooter Sewer and Drain for any sewer and plumbing clogs or issues!

    5

    American Rooter has prompt and consistent communication. They show up on time—when they say they will, and they do excellent work. They also took the time to educate me on all my options and they use high-quality materials. They also cleaned up after the job and were very respectful. Would highly recommend.

    5

    Our kitchen sink was draining slower than usual, probably from all the Thanksgiving cooking and many loads of laundry. My husband called Ron and he came out to save the day. He was punctual, professional, helpful with great advice and downright pleasant. His prices are very reasonable. I highly recommend this local, small business owner.

    5

    Ron was able to clean out roots that others couldn’t. Super professional and extremely good at his job. Absolutely will use him again.

    5

    I had a kitchen sink that would not drain and took its time. It wasn't an emergency but I knew I needed to get this fix or I wouldn't be able to run my dishwasher. I know...I abused the drain so it was a matter of time. After three attempts, I contacted Ron. The first plumber didn't have the experience or tools and could not resolve it. The second plumber which I have used in the past was not available. The third plumber stood me up for a five hour window from 1-6pm. They called me at 22 minutes after the the timeframe...really. I didn't respond. I called Ron at 6:01pm and Ron answered my call. Quick synopsis of the problem he said he can be at my place at 11am next day. He was true to his word...actually came earlier. I can already tell after talking to him on the phone and educating about what how to keep a drain cleared so I don't have to call him, he was the one for the miracle. He was able to fix the problem and more importantly has the right equipment. So if you are contemplating like me, who to call, put his number in your contact list for Emergency Drain Issues and call him. That is my honest feedback. He will tell it like it is and he is using and pulling on all his experiences to get to a good outcome for you. I am spreading the word!

    5

    I can’t say enough good things about American Rooter! I was dealing with a really frustrating root intrusion issue that made it impossible to use my master bathroom toilet — not exactly a situation you want to drag out. From the moment I called, they were extremely responsive, at my home in 10 minutes (no 2pm to 8pm window)!

    What stood out most was Ron’s professionalism and patience. I asked a ton of questions throughout the process, and not only did he answer every single one, but he also took the time to explain things thoroughly. It gave me peace of mind during a very stressful time and helped me feel confident in the work being done.

    Ron clearly knows what he’s doing — experienced, courteous, and thorough from start to finish. My pup even took a treat from him 😊 I highly recommend American Rooter if you want fast, reliable service without the upselling. Total lifesaver!

    5

    As a real estate agent, I work with a lot of contractors, and I can confidently say this rooter professional is one of the best. He is incredibly prompt, skilled, and thorough in his work. Every single time, he has been able to locate hidden clean-out spouts right on the spot, which is invaluable during inspections and property evaluations. His expertise saves time, prevents unnecessary digging, and gives my clients peace of mind.

    He is reliable, professional, and consistently delivers excellent results. I highly recommend him to homeowners, agents, and anyone needing trustworthy plumbing and rooter services.

    5

    Highly recommend! Ron was incredibly responsive, competent, pleasant, reliable and affordable. He was the only one who could come out to the boonies on a holiday to deal with a septic backup, and then returned the following week to install a new tank. Then we had a problem at our own place in the city, and he came promptly and cleared the drains quickly. Will call him next time and all the times.

    5

    Ron recently came to my home for a rooter service to unclog the main driveway drainage, and I was extremely satisfied with the results.
    His work went above and beyond expectations — the quality was exceptional, and the price was very fair, making the entire experience an excellent value.
    I’m thoroughly pleased and would highly recommend his services to anyone in need of plumbing help, especially for tough drainage issues.

    5

    We had a backup that had water draining down through a light fixture in the basement. My husband called Ron at 8:30 am and Ron arrived by 10:30. Ron snaked a camera through the drain and found roots taking up residency. He hydro jetted the drain pipe and cleared the drain for a very affordable price. Highly recommend Ron with American Rooter!

    5

    Ron was great to work with! I hired him to hydrojet the drains at my parents’ house, which often get clogged with roots and mud. I’d used another company before, but always felt that they weren’t very honest, thorough, or punctual. Ron was the complete opposite - he was transparent, detailed and dependable.

    I really liked that he’s the owner and the one who came out to do both the estimate and the work (no middleman). He walked me through everything, let me watch the camera inspection, and explained what he was doing the whole way through. He cleared out a root plug and even flushed the connecting pipe to the neighbor’s house. Super thorough and professional. I highly recommend! Thanks Ron!

    5

    My side sewer line was completely blocked by roots. Fortunately, Ron was able to come by that same afternoon. He was very friendly, explained everything very clearly, and was very thorough in his work. He went above and beyond what others have done. He did excellent work, and I am very pleased!

    5

    This is who to call when your line is backed up. Ron was amazing with my difficult piping situation. He was able to get it hydrojetted and rip all the roots that had grown through the pipe. Great guy, who really knows his stuff. He also had the best prices from the quotes I got.

    5

    Ron is a great guy, and super responsive. I sent him a tentative email looking for a quote on Saturday, not expecting to hear anything before Monday and within an hour he replied to give me him a call. "I can come out tomorrow morning. Sunday morning" . He turned up exactly as he said on time, took one look at the drainage swail and said "I'm going to run a camera down right now whilst I'm here". Never mind the quote. He was able to do a video for us of the pipe and show that it hadn't got damaged and this was all in less than 24 hours. Absolutely stunning service would definitely use him again. Great guy! Great company! Great communication! Great to work with.

    5

    I cannot recommend Ron highly enough! He recently handled a plumbing issue for us and displayed a level of professionalism that is hard to find these days. From the start, he was incredibly transparent and honest about the work required.

    What impressed me most was his commitment to his word; even when the scope of the project unexpectedly increased, Ron stuck to his original quote without hesitation. He took the time to do a thorough walkthrough of the issues I was facing and explained the 'why' behind the solutions he proposed. If you want someone who goes above and beyond and truly puts the customer first, ask for Ron.

    If you are looking for a plumber, you can actually trust, look no further than Ron - American Rooter Sewer and Drain Service.

    1

    Tried for over an hour to get a quote on buying 30 doors only to be told when I got to the front of the line , That I've been here for 12 hours and am going home. Wait for Bill he's at lunch!!!!!

    2

    Don't buy carpet here, they outsource the installation. We had a horrible experience with the their vendor "Carpet Pro" out of Tacoma.... Every thing else they do seems awesome

    1

    Purchased a door installation through home depo, waited for over a month and still couldn't set up an appointment to install the door, will never purchase any installation theough home depo again.

    1

    We purchased all new windows for our home on December 31, 2015. They were several weeks late in installing, but they did finally get them installed in March of 2016. Their contractor did some damage with their saws on our exterior siding when cutting the old windows out. Home depot's fix was to caulk the cuts they made (over 10" in some places). The track cover on one of our new sliding glass doors was broken. This took about 2 months to be replaced, but when they went to replace the cover, they realized the actual frame to the slider was shattered (this was in May of 2016). The contractor said he would alert home depot so they could get it fixed. By the way - these windows come with a lifetime warranty on the windows and screens - no matter what happens to them. While we're waiting for our slider to be fixed, our bedroom window had a spiral crack in it (no point of impact). I figure it was just a defect at time of manufacture. I called customer support at the beginning of August to check on the slider and let them know about this new crack. The manager called me back and said they'd have both repaired by labor day. Nothing happened. Oct. 13th I called and reported that I haven't heard anything. Customer support emailed the appropriate managers and nothing happened. I called Oct. 24th and spoke to customer support. They said if I don't hear form someone within 48 hours to call the customer care team to lodge a formal complaint. I never received a call. I called the customer care team on Oct. 27th. They said that I should hear something within 24 hours. It's now been 1 week and I haven't heard anything. I'll be calling them this afternoon, but this is absolutely ridiculous. If I provided this type of customer service in my field we would be out of business. This has been a job that was supposed to be completed at the end of February and it is not November 3rd without it being completely finished out. I just want them to do what they said they'd do - which is provide a good product, installed correctly with a lifetime warranty.