Electrical reviews in Bellevue, Washington
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WiPliance is great! My wife and I recently purchased a new home and upon moving in, determined that we wanted to upgrade the current home entertainment system that currently in place. Given we like to entertain and are pretty adamant football fans, we wanted a setup that would allow for both. In addition, we are currently expecting a baby girl so we had to be very careful with our budget while not losing out on quality. WiPliance delivered on both! From the start they were fantastic to work with. They were very helpful in recommending a system that would allow us to get the high quality experience while aligning that to the initial budget we had in mind. We've now had the system in place for just over a month and couldn't be happier. The sleek look and placement of the TV is perfect for the size and shape of the room we have. We also love the floating audio cabinet they installed, looks perfect in our home. I would highly recommend WiPlaince to anyone that is considering a new home entertainment set up for their home.
Thank you again WiPliance!!! -
Jesse Bancroft has been our Wipliance representative for the last nine years. He is an amazing individual and is highly reliable. At this point he is almost like family. I really appreciate him and everything he does for us. I trust him implicitly.
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Justin, Charles and Bryan installed 2 new televisions as well as Sonos equipment. They were working with our old system which proved a challenge. Justin explained everything they were doing and why it was necessary or not necessary. They were all efficient and respectful of our home. Justin is very good at explaining and making sure we understood the concept. Justin returned a few days later to fine tune a few things, once again, polite and respectful, all the while doing excellent work.
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In short: Wow! We worked with Wipliance to install Lutron automated shades. Melissa was great with the design, helping us to choose the best fabrics for both looks and function (insulating, light blocking). They even figured out how to custom build and install shades on two large angled windows in our bedroom -- we previously called 4 other shade places looking for a solution for those windows, and none of them could figure out how to do that. Our measuring and installation team was the same all the way though, so we had consistent (and friendly) contacts, and Melissa stayed involved and guided the process to the end. They linked everything up to our home network, even helping us integrate the Lutron controls with other Lutron lighting products we already had. Highly recommend them -- great experience, great customer service, very COVID safe. Highly recommended!
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Just had a Ubiquiti camera setup installed by Wipliance and could not be more pleased. The team of installers (Andy, Tony and an apprentice) did high quality work and suggested small tweaks to improve the setup on the spot as they were installing to make sure the setup was a good as possible. I will definitely be using them again for any future work!
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Over the years we've worked with a number of home automation experts, but none of them hold a candle to Wipliance. They have been a joy to work with on installation and maintenance. The next time we are looking to upgrade our home system...can you guess who are going to call? That's right...Wipliance! I suggest you call them too.
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I would highly recommend Wipliance. They were creative, professional, and responsive in meeting my needs (in-Home audio, controllable lighting, Security I can monitor and control on my phone, and a Ring doorbell and chime).
I was looking for a distributed vs centralized/monolithic system, and Wipliance worked with me on a creative and cost-effective solution. Other providers I talked to steered me toward their preference, not what I asked for. Plus, Wipliance came up with a replacement for my legacy Security system that lets me monitor and control my home security on my phone. Way more convenient- for me and for visitors! Highly recommend these folks! -
5/25/2024: Sadly, work remains incomplete after we were promised that everything would get finished by early this year. More updates, if anything changes our minds.
UPDATED - I'll provide another update after the work is complete. However, the new account manager, Addison, with the initial involvement of Lee Travis (owner) have turned things around. I now have hope that things will work out with Wipliance for the long run. Fingers crossed...
We had a really frustrating experiences with these guys. Sean, the first rep, was dismissve after his team failed to complete an "upgrade" of our server. Turns out that the server was 3 years old and not a genuine upgrade. Additionally, when their team cut the wifi connection, which was supposed to go out for less than a couple hours, they left the project incomplete on a Friday afternoon. Why? Because Pi was running late to a project on Mercer Island. Wow. Way to make a customer feel like you're taking care of them... Not. Wipliance had not even plugged back in smart home plugs so that our garage door wouldn't open. It was a simple act, but they were just too rushed to get out of our house.
Fast forward to a month ago. I thought that maybe we just had bad luck with some unprofessional people. The latest rep seemed like a breath of fresh air and promised to get us estimates for upgrades to out Lutron system and AV/home theater system. That was almost three weeks ago. Yes, I emailed and even called to make sure that the rep wasn't super sick. When I called today, the person who answered said that he would call me "right back after his meeting." Guess what? Instead, hours later, I'm taking time to write this. -
Amazing experience with Jesse from design to installation! We're very happy with the TV and audio improvements to our system. Definitely will use them again and highly recommend to anyone desiring high quality audio visual work.
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I worked directly with Lee and he was great. I didn't think they would want to help with a small project since I was just looking for a TV, sound bar, and a couple of Sonos amps. I thought they only did high end audio, video, and automation systems but that's not the case. Lee was awesome and turned me on to brands I hadn't considered before. He was very knowledgeable and responsive to my questions. The pricing was on par with any box store and online but the service was way better. Wipliance will now be my first and only call when looking for anything relating to Audio/Video/Automation. If you're looking for great products and great service call Lee before going anywhere else!
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We had a chance to use Wipliance on several occasions, from simple ceiling speakers upgrade to full redesign of home automation. They are professional, knowledgeable, were always on time and had excellent communication. Would not use anyone else.
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Over the years I've worked with Magnolia, Definitive, Intuitive Integration until finally landing, happily with Wipliance. I've been a customer for over 10 years now, and Wipliance has outfitted 3 homes. Dependable, quality work, can-do attitude, great products, awesome advice and point of view. All the subs (e.g., electrical, blinds, etc.) have been top notch. Last and certainly not least, Pete Murdoch as technician, account lead, project manager is fabulous. Pete customizes with his personal touch, and his teams, although some more junior than others have never faltered on performance. If he's teaching new technicians, it's teach time and not billed to me. This integrity can't be beat. Actually feels like Pete's one of the family. Recommend Wipliance with out reservation, and welcome anyone using me for as a reference for their work quality and overall performance.
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Pictures are worth a thousand words, what Wipliance did for my restaurant. But Jesse & Tonya seemed ok with this install, yikes!!
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Wipliance is a team of knowledgeable and helpful people who made the process of getting my shades & LED lighted mirrors easy and well worth it! Lee T. provided ample help with deciding which mirrors and fabric/mounting style for the shades would be best for my home. Melissa M. not only helped with making decisions and ordering the shades, but she was happy to step in when I needed help sorting things out with the delivery company ...after I had already closed out with Wipliance. You will only get the best from this company!
My house looks & feels like a new home given the final product. My friends already love what they see and will be upgrading to lighted mirrors & Lutron shades via Wipliance. -
We bought a home with an existing Lutron system that worked well but hadn’t been updated by the previous owners in probably 5-8 years. We wanted some modifications made in addition to an update and Emily took care of everything we wanted and more. She installed a connect bridge, extracted the old system settings, updated all the software to the latest and made modifications customized to our preferences. We will definitely continue to use Wipliance for all our systems.
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Sean, our sales representative, guided us in purchasing an excellent new tv and other equipment that suits our needs. Recently, we needed help in getting the remote to “talk” to our tv and Wipliance sent out a technician who fixed the problem right away. We’re very happy with Wipliance’s products and service.
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Highly recommended! They did a home theater installation at my house and I'm impressed with the service. From the site visit to AV equipment proposal to installation, all stages were smooth. I'm loving the setup I got! Tony, Jake, & Emily were friendly, professional, and courteous all through the installation process. Ann was flexible and knowledgeable while building the estimate.
A truly free estimate (no strings attached), their willingness to work with your own components/budget, and great service sets Wipliance apart from the other AV shops in the area. -
Wipliance installed our automated shades 5 years ago, and they were the only contractor we’ve ever worked with who showed up on time, had all the tools to do the job, finished the same day, and also was pleasant to interact with. When we had a small issue with the shades years later (turned out it was the trim around them, not the actual shades), they came back and investigated and fixed the problem, even though it turned out to have nothing to do with their original installation or product. I really appreciate the professionalism of everyone we’ve interacted with at Wipliance!
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Everyone at Wipliance is fantastic. We just ordered new shades, and I absolutely love them! Melissa was great and helping us understand the different fabric options and choosing the perfect style for our house. Their installation team is fantastic as well. They were so nice, showed up on time, and did a great job.
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We used Wipliance to change the fabric of our Lutron shades to OmniaScreen. We live in a high rise condo facing west, and the afternoon sun overpowered the shades installed by the developer. The OmniaScreen has improved things dramatically - making it far more comfortable yet actually increasing visibility. Magic.
Wipliance was great to work with. Excellent communication, very professional and friendly installation crew. I highly recommend them. -
Very nice techs and people, but the follow-up has been subpar at best. We've asked for a few quotes and bids for work we want to do, and we're the ones having to pull the information from them...not ideal for a company focusing on such high-end work.