House Cleaning reviews in Bellevue, Washington

I have used D.A. Burns for years and remain completely satisfied. Recently, I dropped off two area rugs. The attendant came out to the car and carried the rugs into the store. We looked at the rugs together and discussed the need for cleaning. I was on my way within 10 minutes. Earlier in the day, I signed up for a discount program but forgot to mention it. I was notified by the bookkeeper that afternoon that the discount had been applied, my total would be adjusted, and a refund would be made to my card. I'd call that excellent service!

We recently had area rug pads made. Alvaro helped us out. He was able to answer all our questions and more. He was professional, courteous, friendly and quick witted. The pads fit great and are nice quality. We will be return customers, most definitely. Thank you!

We had two area rugs that were absolutely filthy. Unfortunately, one had a spot of dog vomit that we tried and tried to get out. When we pick them up, they were like brand new. Bright and clean and spotless! I would highly recommend DA Burns. And they also have great carpet pads as well.

D.A. Burns has been around for decades. I was first introduced to them in 1995 when I bought a new home. I used a product for cleaning my carpet. 25 years later, I used them to reduce a 6x9 feet rug to 4x8 and surge the edges. They were able to answer my questions on the process. They were patient and knowledgeable. I got a 20% discount for dropping off and picking up the rug myself. Price was reasonable even without the 20% discount.

Most recently, I used them to seal my kitchen countertops. Again, they were patient with my questions through the whole process, from estimate, scheduling and doing the work.

They did cancel twice and kept the third appointment. They weren’t on the same page on how long the work would take. The person to estimate the job said it would take 6 hours, the scheduler said it wouldn’t take that long, and the person doing the actual work took 1 hour and 15 minutes. Be prepared not to use the countertops for 24 hours.

Each interaction with DA Burns has been pleasant. Each employee is knowledgeable about their business.

The business never disappoints. The great service is consistent. I have used the Bellevue location for carpets/rugs cleaning and patio pillows cleaning for years. I have never had an issue, regardless if related to service or quality. I appreciate all the staff and company does as it clearly shows through their excelent customer service.
Highly recommended!

DA Burns did an excellent job cleaning my grandparents' large Oriental area rug. We hadn't had it cleaned in many years and now it looks bright, feels soft, and smells great! The guys who came to pick it up and deliver it after cleaning were very professional, friendly, thoughtful and helpful in moving a couple pieces of furniture we couldn't move ourselves (even after emptying all drawers, etc.). They were also very careful to be sure the rug was straight and in the place where we wanted it. Highly recommend this company!!

We are completely happy with your service. We are repeat customers from our prior homes and can always feel confident that your team will do an excellent job. The guys went above and beyond and made our shower and tile floors look, and even smell brand new. I expected there to be a chemical smell from the grout sealer but to my surprise it actually smelled good. We will definitely continue to use your company in the future.

I have had rugs cleaned here 4 or 5 times over the past 24 years of living in Bellevue. I’ve always been very satisfied with them. They have competitive prices and have always finished when they said they would. They have even given me calls to let me know of any issues. Professional service and competitive pricing! Will use them again next time.

Great customer service and very informative.

Shop around I Received bid on pool resurfacing from pool pros
Bid was three times the amount of all competitors bids. Went with Premier pools of Auburn.

Best customer service, love there work, are always committed to support you in a pinch.

Kevin did an excellent job! He is very personable and professional. I would recommend him to anyone.

Kevin is totally awesome thank you for bringing our carpets back to life.
Folks this is a really good company will only use preferred carpet care from hear on our.

Absolutely perfect! He got out the GIANT red wine stain that had been sitting there for almost 3 months-WOW👌
Great customer service and paid attention to every little detail I doled out to him. Kevin is also really good people and actually listens👍🏼

Friendly, personable, cordial, reliable and reasonably priced quality carpet cleaning service. He arrived on short notice so that I could have clean carpet before family arrived. In addition, he went above and beyond what was expected. He transformed dingy carpet into what carpet should look like, and cleaned more area than I expected for my money.

Kevin is superb. He arrived on time, explained details to me and performed the cleaning with atmost perfection. The charge was also very nominal. Would definitely recommend him for carpet cleaning job!

Preferred Carpet Care provides great service at a reasonable rate. Kevin is thorough, careful, and leaves my carpets looking new every time he cleans them. He gets out even the toughest kid stains. He is very reliable and will even clean my office carpets during the weekend. I highly recommend Preferred Carpet Care.

I ended up working with Kevin under some odd circumstances. He was very patient, had great communication. He cleaned the carpets for a rental property and the tenants said he was on time, very nice and professional. I will save his information for future work and also to refer to others!

It was quick and easy to schedule with Kevin, and his availability was great. We needed some upholstery shampooed in addition to our carpets and he was able to help us with this as well. He even followed up to make sure the services met our expectations. Very pleased!

Kevin was super punctual (he rang the bell at 8:28am for an 8:30am appointment!), was very pleasant to talk with and patient as I moved around stuff, went about his work knowing I was busy. He did a great job and I can see it in how clean the carpets look!! Highly recommended for homes of all sizes.

good job