Reviews of local pros in Bellevue, Washington
-
Ron is a great guy, and super responsive. I sent him a tentative email looking for a quote on Saturday, not expecting to hear anything before Monday and within an hour he replied to give me him a call. "I can come out tomorrow morning. Sunday morning" . He turned up exactly as he said on time, took one look at the drainage swail and said "I'm going to run a camera down right now whilst I'm here". Never mind the quote. He was able to do a video for us of the pipe and show that it hadn't got damaged and this was all in less than 24 hours. Absolutely stunning service would definitely use him again. Great guy! Great company! Great communication! Great to work with.
-
I cannot recommend Ron highly enough! He recently handled a plumbing issue for us and displayed a level of professionalism that is hard to find these days. From the start, he was incredibly transparent and honest about the work required.
What impressed me most was his commitment to his word; even when the scope of the project unexpectedly increased, Ron stuck to his original quote without hesitation. He took the time to do a thorough walkthrough of the issues I was facing and explained the 'why' behind the solutions he proposed. If you want someone who goes above and beyond and truly puts the customer first, ask for Ron.
If you are looking for a plumber, you can actually trust, look no further than Ron - American Rooter Sewer and Drain Service. -
These guys continue to amaze me with their work, expertise, professionalism, and care they put into what they do! I appreciate them!
-
This is how business & service should be done!
My experience with Steve’s plumbing was friendly efficient and professional! Well done.
From the great phone customer service, easy and clear scheduling, to the same day appt I was able to book on a Saturday, and the arrival of two smiling, knowledgeable, and energetic servicemen (Charlie and Levi) who quickly got to work replacing my kitchen faucet and fixing a noisy/dripping bathroom faucet …the whole thing was easy & perfect!
Boys, hats off to you for being so good at your job and enjoying the work you do. Thats satisfying & well done work!
I will call Steve’s again for any and all plumbing services! -
Luke and Dima did an awesome job surveyed everything. Got everything done that they needed to get done in an efficient and professional manner. We will certainly recommend Steve's plumbing to other people. Kevin and Susan Berry
-
Stan and Levi did an excellent job repairing a dripping water pipe in the crawl space. They worked quickly and efficiently, and also carried out a thorough full-house inspection.
-
Stan was quick and efficient. So grateful he was able to come so quickly after we called.
-
Dimitri was very courteous, on time and able to diagnose the issue quickly!
-
Dillon and Levi were exceptionally helpful at diagnosing and resolving my plumbing problem. On time and friendly. Highly recommend Steve’s Plumbing.
-
I’m leaving this review after providing feedback through internal forms and direct messages with no response. In early May, we called Steve’s for a slow drip in our shower faucet. The repair was done incorrectly, causing basement flooding discovered the week of July 4. Drywall was cut and water remediation completed.
After weeks of delays waiting for correct parts, technicians returned August 3, but the replacements didn’t work. They came back August 4 for a full valve replacement, during which the pressure release valve began leaking—a problem that didn’t exist before their work.
As of August 5, the plumbing issue is resolved, but we’ve paid over $3,000 out of pocket for two plumbing repairs and still have open drywall holes and damaged carpet awaiting repair. Given the prolonged lack of a working shower, the damage, and inconvenience, I expected Steve’s Plumbing to reduce our bill for the valve replacement or the pressure release valve leaking, which again was not an issue prior to the work being done. This experience has been extremely disappointing. -
I highly recommend Steve’s plumbing. Stan was my technician - he was super efficient and explained everything along the way!
-
Luke and Terrance were amazing in fixing my sewer issues
-
Stan was the best! ON TIME! Knowledgeable, efficient.
$439 seems to be expensive to snake a clog. -
Luke was amazing! Will definitely have him back if we need any other plumbing repairs.
-
Luke and Thomas were efficient in performing the annual inspection. Great communication about identified and potential issues. Helped assess a mystery kitchen sink leak and come up with a solution and found grease build up that would’ve likely led to a major clog. They took care of the clog and showed us how to use the Bio One to prevent a return of build up. Have been a Steve’s Plumbing member for several years and will continue because of the high quality service all the team provides as Luke and Thomas exemplified today.
-
Great service! Luke and Andrew showed up on time and were thorough in my inspection. Friendly and informative. 10/10
-
Stan came right on time and did great work, answered all our questions, and helped us understand what we might need in the future as well.
-
Luke and Levi were on time very professional, friendly and helpful! Thank you for the yearly service check ups
-
Not happy with experience, commercial and rushed. I had my faucet repaired with a simple replacement, not blown out of proportions with their expensive estimates and part cost by Steve's plumbing company.
-
Stan was knowledgeable, professional, and courteous. He worked diligently and we are pleased with his work!
-
Had my yearly inspection and hot water tank flush with Brock and Andrew. They were very informative, helpful, and easy to talk to.