Reviews of local pros in Bellevue, Washington
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Luke & Thomas were professional, courteous and knowledgeable. They arrived on time and were meticulous in their work. I would highly recommend them.
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Stan was so great with us. Our shower was clogged and he was fast and efficient. He figured out the problem immediately and took action. We are very satisfied with his services.
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Stan and Thomas were amazing, helping us with an emergency sewage situation. They were communicative, punctual, understanding, and stayed late making sure we were able to start using our water again. Extremely appreciative of both of them
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They responded to our inquiry within ten minutes and were able to send someone right out. Stan was incredibly helpful and friendly, and finished replacing our water heater within a couple hours. I highly recommend Steve’s for any plumbing needs!
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Stan and Tom were excellent at helping us manage an emergency plumbing issue. They were kind and worked so hard at getting us full use of our house again. I appreciated them being thorough and also explaining the process well. We have been working with Steve’s plumbing for two years now and everyone we have worked with has been wonderful.
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Stan and Andrew did a lot of work in 24 hours time. I called Steve’s Plumbing at 8:00 AM and by noon the same day I had Stan diagnosing the problem. Stan and Andrew fixed and replaced a toilet, reset a main drain line, and installed a modern water shut off valve and pressure regulator. I’m glad my home is back in shape and up to current standards! The guys were very professional and efficient.
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Riley and Levi were great! Our water heater died on new year's day and they installed a tankless system so quickly (the following Monday) and it works just beautifully. They also found and repaired a longstanding water pressure issue we weren't even aware of, but explained so many things, like leaking faucets. Def worth it. These guys rock - 100% recommend!
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Gabe and Thomas came out same day when our laundry room flooded. Quickly diagnosed the issue and fixed it right away. Really great and professional service by both of them. It’s employees like this that make me thankful we are diamond club members. Thank you!
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Dmitri came to my home today for our annual checkup and water heater flush. He also replaced two toilets. He was friendly, organized, and efficient and the quality of work was excellent as always. Appreciated so much that he had the toilets available even though that wasn’t a planned service so I didn’t have to schedule another appt.
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On Wednesday afternoon, my Water Pressure Reducer started to leak. On Thursday morning, Steve's Plumbing arrived with all the parts in the truck. While here, the plumber found two water valves, sink and toilet that were starting to fail, and replaced those. My hot water heater expansion tank also had some sediment in it, and as it was close to time for a replacement, I had that done as well... and the same size water heater was also in the truck.
The original Pressure Reducer was attached to a tube wrapped in foam with a screw release, definitely looked dodgy. The main water valve was a gate valve that looked like it belonged in the garden. The former was replaced by a German made pressure reducer and the latter by a ball valve with a handle. Definite quality improvements and what I consider should be the standard versus what the developer installed.
On a customer service level, everything was what one expects from a professional organization. The initial point of contact explained their service fee. An e-mail address was used to confirm the appointment and to deliver the invoice, my mobile phone number received a single update to the plumber's arrival rather than endless spam, and then there was the plumber himself.
Dmitri arrived with booties on foot, inspected the initial point of failure and then continued to inspect the remainder of the home's plumbing. He was courteous, efficient, and was good at explaining what needed to be done and how long it would take. There was a price list on his tablet. After some conversation, it was easy to decide what needed to be done today versus what could be done tomorrow. After service, Dmitri walked me through what was done and on the maintenance of those items. While more work was performed today than I had initially intended, I feel that it was not only necessary but something that I should have done when I first acquired the property.
I will definitely use Steve's Plumbing again in the future.
p.s. two of my neighbors use Steve's as well. -
Justin came over on a Sunday morning and was able to readily identified the leaking toilet that the competitors missed. He remounted and fixed the leak within an hour and was incredibly friendly and knowledgeable to boot. My whole experience with the Ready Rooter team was first class. They’ll be my first call in the future without question!
Thank you Justin and the whole Ready Rooter team for your responsiveness and hard work. -
Excellent response from this company. We had a drainage crisis the day after Christmas and they came out in in less than 24 hours to fix it. The name of the service guy was Santino and he was very polite and professional. He kept our wooden floors clean and did a great job in fixing our issue. He had all the equipment and was done in an hour.
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Nate and Zane came out quick and were efficient and friendly. I would highly recommend them for any plumbing needs. On a later occasion when I needed a section of pipe replaced, Jared and Lana were great in walking me through the process and getting all work done nice and quick. I appreciated how he was respectful of my time and property.
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Andrew was one of the very best home service technicians I have hired in 40+ years of being a homeowner. Yes, Andrew is that good. He was professional, personable, thoughtful and skilled. He conveyed not only that he cared about his work but also that he cared about us and our home. It felt like we had reached out to a knowledgeable friend and neighbor and that neighbor had showed up to help us as though he was working on his own home or his parents’ home. He cared that much, certainly while he was on our job. That level of attention and integrity is rare. Now that I’ve found it, I will not hesitate to call Ready Rooter again and to ask for Andrew.
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Michael P. came out to give us a free quote and was extremely professional and knowledgeable when we showed him the issue with our bathroom. We got multiple quotes, and Ready Rooter's was the best from the start. Highly recommend!
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Isaac was honestly the best technician I've ever had. He took care of business efficiently and was very informative! Without a doubt, would recommend 10/10
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Justin, the technician, fixed all the issues we were having. He was very kind and a huge help to us. I would definitely recommend him to others.
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I had a very disappointing experience with this plumbing company. Communication was consistently poor, calls and messages were often unanswered, and when responses were given, they lacked clarity and professionalism.
Pricing was another major concern. Costs were not clearly explained upfront, and the final charges did not align with what was originally discussed, which felt misleading and unprofessional. Don’t get me started on there finance either.
The quality of work also fell short of expectations. The job was not completed to a standard I would expect from a licensed plumbing service, and follow up to address the issues was minimal.
Lastly, I was uncomfortable with how employees appeared to be treated. Based on my interactions and observations, there seemed to be a lack of respect and ethical consideration toward staff, which reflects poorly on the company as a whole.
Overall, I would not recommend this company and encourage others to proceed with caution and just encourage others to go elsewhere. -
Ready Rooter is the best! I inquired online about a kitchen sink clog I could not resolve myself. I received a call within an hour and had an appointment set up that fit my schedule. The plumbing technician, Nate, arrived at my home and was able to quickly diagnose the issue. He explained my options and resolved the issue in less than an hour. The pricing is reasonable in comparison to other companies. Nate took the time to explain best practices for preventative maintenance and pointed out concerns I should watch for in the future. Ready Rooter is polite, professional and thorough. I highly recommend contacting them when searching for a plumber.
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Justin S. Reached out first thing this morning and confirmed our appointment. He said he would arrive in about an hour and a half and he was about five minutes early. Super friendly and easy to work with. He was very knowledgeable and helpful about our issue. We needed him to fix a leaking copper pipe. He did so and gave us some useful tips to finish our toilet install. He tidied up and checked to make sure we didn’t have any other questions. We really appreciated his service.
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Ready Rooter was extremely prompt in scheduling my outdoor leak detection and replacing the water line between the meter and the house, saving me from an astronomical water bill. They also did a complimentary inspection of my sewer line and determined that that needed to be replaced as well due to several encroaching tree roots. Every member of the Jared's team was so courteous and professional. I will definitely be contacting Ready Rooter for all my future plumbing needs and I will be recommending them to my friends as well.