Reviews of local pros in Bellevue, Washington

I have used Bellevue Plumbing for repairs at my home and at my shop. I needed a custom installation at my shop that I was afraid would have the shop without compressed air for at least a day and they had me back up and running in less than half a day. They are always punctual and get the job done right the first time out.

Hello from Bellevue Plumbing Inc! We changed ownership in September 2013. We've kept on our fantastic plumbing techs. We remodeled our showroom and moved our parts to our warehouse, so when you come into the space you feel welcomed and inspired. I encourage everyone to stop by and check out our new staff and the beautiful showroom!

Brandon and an apprentice (sorry....forgot your name), came out to do multiple projects. They were amazing! They managed to fix a hose bib, install a new hose bib, diagnose a bad toilet, move a drain and reroute a pipe that was in the way, install a new drainage line for an old failed french drain in our driveway, and reroute a problem pipe in the wall. In addition to this, Brandon gave me several very helpful tips for proceeding with my mostly DIY bathroom remodel. I will absolutely be calling Bellevue Plumbing for all of my plumbing needs. Highly recommended!

Lauren and Tarin helped us with the installation of a water purifier we purchased, including a reset of the faucet structure in our kitchen. They were great at helping us figure out installation options and then over two iterations (parts needed ordering) got it installed quickly and cleanly. Knowledge, experience, and efficiency well worth the cost!

A complete rip off!

A leaky outside faucet. They came at 8:45AM to an 8AM appointment with no phone call to us. They worked for all of 20 minutes and the bill was for ... $462.00 (after tax)!

There are no details on the invoice other than "fixed leaky faucet - Qty 1".
We feel violated. We've heard stories of the stereotypical plumbing rip off but to experience it is something else.

Outstanding service from initial phone call thru actual service. They are fast to respond, friendly, professional and know what they're doing. I do not impress easily and am incredibly particular especially when it comes to courtesy and professionalism. It is rare for me to give anybody a good review, but I highly recommend Bellevue Plumbing and plan on using them for all of my plumbing issues from here on out. EXCELLENT!!!

I had the unfortunate experience of having my pipes freeze. I called Belleview plumbing and a live person that works there answered the phone. She was polite and sympathetic to my plight. The service tech was at my home in less then 2 hours and started to work. He kept in complete contact with me via text and phone. He fixed the broken pipe as well as defrosted the remaining frozen pipes. He also responded to me when I had questions several days later. I am 100% satisfied and would use and recommend this company without hesitation.

Marcus came to my house and took care of a small issue. I appreciate his expertise as he took care of my issue in a timely manner.

He gave me a further estimate should I need a full replacement of my toilet. I feel the pricing was excellent and will use Bellevue Plumbing on any future pluming needs.

Denver came out from BPI, and did a repair of our Toto Toilet. Figured out the issue immediately, ordered one extra part and came back 3 days later for a repair in one hour. These are complex toilets, and another plumbing firm wanted $800 to repair and couldn't even figure how to do the repair, kept trying to sell a new toilet. Highly recommended.

Dealing with Bellevue Plumbing has been a nightmare. A new water heater was installed incorrectly in my 72-old mother’s home, in the sense that the temperature controls were not accessible (a door from the closet where the water heater was installed has to be removed to set the temperature). A simple rotation of the heater would fix this. A plumber came to inspect, but said the rotation was not under warranty; he removed the closet door reset the temperature to what he thought was good, and then told my mom to not change the temperature again. This is ridiculous and unprofessional – my entire life we’ve regularly raised the water temperature in winter, and lowered it in summer to save costs. I disputed the no warranty coverage since Bellevue Plumbing installed the water heater – it’s not our fault that they installed it incorrectly. After calling the office, explaining the situation, I was told that the rotation would indeed be covered under warranty. A couple days later the same plumber calls and says it’s no longer under warranty, and that the person I talked to in the office was wrong. I’m not sure if it’s plumber laziness, poor communication in their office, a dysfunctional business, or just plain greed, but I think it’s criminal that they won’t reorient their poor installation so that my senior mother can regulate her water’s temperature. Avoid this company at all costs.

I hired them to remove an old water filter. Two people came when I was expecting only one - just a friend with the plumber I think. He removed the filter which was a pretty simple job and took out a hot water dispenser. Left a mess under the sink and then charged me over $400. for this.
I ordered a brushed ss soap dispenser and air gap cover and twice it came in the wrong finish. I asked for my money back and as of today I have not received it. Called several times and each time they stall me - I have just placed it in dispute with my bank.
I would never do business with this company and the companies they represent should think twice - terrible service.

I was over charged on an invoice from a previous job. So I was told by two of them over the phone that they would take it off my next invoice, I said o.k fine. Sure enough, when I get the invoice, that charge was not removed. When I called to ask why, I was told they would not take the over charge off my invoice because when I was over charged they were in the process of changing ownership, so it was not their responsibility. My thought was, it's not my responsibility either, if you change ownership in a company, you take responsibility for whatever they leave behind. Granted the over charge was only about $50.00, I don't see why I had to pay that money for nothing because of their negligence.

As far as the work goes, the plumber himself was fine, he was knowledgeable and did good work. However, the administrative staff at Bellevue Plumbing is horrible. They pulled the plumber off my job about half way through to work on another job. No warning, no notice that he was not even there. So I show up on my job wondering why it's taken four days to screw a fiberglass shower to a wall, and is still not done. My employee informed me the plumber hadn't been there for days. As a result, a lot of money was lost because of the delay.

I wasn't going to write this bad review if they had taken that over charge off my invoice. But since they purposely lie to me over the phone for their own financial gain and my financial loss, I felt I should warn other contractors or home owners who are thinking of using their services.

I had a plumbing emergency at my business and I called around and found that Bellevue Plumbing was the most responsive. The fixed my emergency within the hour and didn’t charge an exorbitant amount in my hour of need. I also had them work on a small job on my house and it was done so neatly and with care. My neighbors have used them and I always hear from them how great they treat their customers.

Awesome service! Ryan was wonderful, explaining what was going on and what our options were. However, Stan in the office misled me on the price of the replacement toilet. We are selling the house so I asked if it would be cheaper for us to pick up a toilet ourselves. He said no, the toilets they provide are typically cheaper. When Ryan came back with the new toilet, it was over $800!! Unfortunately, due to the timing of the sale prep, we were forced to use it. I was expecting something inexpensive like what you would get at Home Depot (less than $250), and we were hit with something over three times that cost. I had been provided a verbal bid of about $700+ for the entire job. I had never been given an update before Ryan showed up at our house.
Poor Ryan was the brunt of my disappointment, though he was still great and as helpful as he was the first visit. I will still use Bellevue Plumbing in the future, but will make sure that I get things in writing and not just trust what I am told by someone in sales.

2 years back during winter 22 when burst pipe happened due to freezing weather, entire garage port was opened and you guys fixed the broken pipe area. Given your expertise in this area and being in the industry for so many years ,I expected that you had easily realized that this can happen again as the way the pipe runs as is it comes down and goes up to outside wall.
As the pipe comes up and down , water is going to stagnate again and will burst during freezing weather. Not sure the tenure of the technician and supervisor you sent was enough expert to easily figure out that.
Due to this, the pipe bust happened again early this year at the same spot. This year I had to spend $500 to take out the new wooden planks installed last year and I have to spend another $400 to put them back.
On top of it to fix the pipe, the job you have done above was a 15 mins job where you charged me $600. To fix the root cause you suggested adding another value in the garage to drain this water which will cost $700 extra.

I expect that you think long term from a custom point of view and provide the best service but both times it feel like you just wanted to do a patch job.

I am really not happy with the service and hopeful that it does not happen to other customers.

The technicians from this location were courteous, prompt, and made sure that their work was exceptionally well done. My main technician was Ian and his apprentice and they were able to replace my water tank, toilet, and repair my bathroom sink in under 3 hours and under $5,000. I've had good experiences with Beacon Plumbing in the past and this call helped to reinforce my expectations.

Had a clogged drain that turned into a flooded bathroom. Called a local plumber and they arrived within a couple hours. They cleared the blockage and found a pipe crack that they fixed on the spot. They worked clean and didn’t leave a mess behind. Cost a bit more than I hoped but worth it for the fast response. Friendly and explained everything in a way I could understand. Plumbing problems stress me out but this was handled well. Felt good to have it done fast and right. I’d call them again if I had any more pipe trouble.

I experienced a sewer back-up due to a broken concrete pipe out in my yard. These guys came out and hydro-jetted the blockage through my roof vent. Then provided a clear video and explanation about whats happening. We decided to move forward with the repair and couldn’t be happier with their quality of work and professionalism. I know who to call next time a plumbing nightmare occurs.

Highly recommended. Honest, impeccable work.

Came ASAP, fixed my problem, and at a great price

These guys are true profecionals great people and so reliable truly recomend these guys