Reviews of local pros in Bothell, Washington

Our Berber carpet which normally cleans up pretty well was cleaned by a different company and there were still very obvious traffic stains that showed the outline of where rugs were placed. I was worried I'd have to replace the carpet! Chem dry did a fantastic job on those traffic stains. They are just barely noticable (only bcz I know they are there) but so much better. I'm relieved that I didn't have to replace the carpet. Also, in the last minute, I asked them if the appointment could be a day earlier (which meant the next day) and they managed to squeeze me in! Thank you!!

The Chem Dry team was great . Other places I contacted said they couldn't service our type of rugs. It's like we have 2 brand new rugs and all the pet stains and odor is gone! Would highly recommend to anyone on East End of LI .

Great communication and customer service. Carpets look outstanding! We have a big dog with light carpets so there WERE a lot of stains and the high traffic areas took a beating. 5 star made the carpets look new again! Highly recommend the deodorizer treatment as well. the house smells great and looks great!

The team did a great job - best carpet cleaning outcome I've seen. What made the real difference, however, was the communication and responsiveness of the team. They called to say they were running behind from another job and properly set expectations with me and when they arrived, they took the time to acknowledge the delay and walked me through their process - ensuring they would focus on doing the job right and not rush through it. Thank you!

It was such a pleasure having Mikey and Christian come to my place and clean my upholstery. The quality of the work and attention to detail was the best customer service I’ve received in a long time.
They were both very knowledgeable and answered any questions I had. Based upon my situation they offered me the recommended services to preserve the life of the cleaning service and provided me with recommendation cards for referrals. I will definitely be using this company again in the future.

I have a set of dining chairs that are about 10 years old. I couldn't bring myself to get rid of them so I decided to just give them a good cleaning. I'm happy I went with a professional service, they did a great job and the chairs look brand new again. They showed up when they said they would, went to work promptly and didn't leave a mess. It's been about 2 weeks and there's been no issues. I would hire them again!

Have used them for years and years and will continue to! They are competent and fair. I trust them to come over when I'm not home to finish the carpet cleaning and I come home after work to nice, fresh carpets and I don't even worry about it. Thanks!

Yearly I have my carpets and upholstery cleaned by this wonderful company. I have been using them for almost 10 years and consistently they provide excellent results. This time a new member, Gabriel, cleaned for me and he was professional, thorough, and timely. I will continue to use them for years to come!

I am always nervous when getting our carpets professionally cleaned as the quality of the job seems to be hit or miss, but Chem-Dry did a fabulous job! We had them do general cleaning as well as treat pet stains. Our house smells fresh and clean without a chemical smell and are carpets look great! It has been a few weeks and none of the stains have come back. We had one carpet we thought we would have to replace, but now it looks and smells as good as new! We will use them again for sure!

I used Fiver Star Chem-Dry to clean the carpets in a rental I own. Five Star was very thorough during the cleaning process and were able to get stubborn stains out at a couple locations I wasn't expecting them to be able to. I was very happy with the whole process from scheduling to to the actual cleaning appointment.

The guys were professional, personable, and very kind to my blin, happy dog and older cat. They worked cleanly, quickly, but we’re very thorough. I can’t remember ever having such excellent service or two kinder people working in our home. Highly recommend these guys.

We had these guys clean the carpets in a VERY large showroom with a lot of foot traffic on a daily basis. They did an amazing job at getting the carpets very clean and when we walked into the store the next day it smelt so great! It has been ALONG time since the carpets looked this good!

Great service done by Christian. He explained all the options, then went to work and made our carpets look like new
He even gave us advice on some unusual stains on our neighbors carpet.
We'r highly recommend Christian and Five Star Carpet Cleaning

I was able to schedule very quickly and I got a reminder text. My Tech was very professional on time and got to all the small areas that I thought he wouldn’t be able to clean. Super nice and friendly experience plus got done on time. I been using them for 5 years!

We had them clean our carpets several times. They really go the extra mile throughout the entire process. Friendly, polite & very professional. It's great it is a family owned business too. Will definitely use again.

Mikey was awesome to work with. He showed up on the appointed time and explained what the process was to clean our carpet’s. He worked very hard and when he finished I have never seen our carpets look so good. They were like new! Great job five stars!

I have had Chem-Dry clean my carpet several times. They do a great job. I gave them 5 stars and definitely will recommend this company, if you want to have a clean carpet in your home or business!

Prompt and courteous, Christian and his assistant were thorough and efficient. I would recommend them without hesitation. Thank you Five Star!

Excellent service and wonderful customer service! I had contracted with another carpet cleaning service but they failed to show up the day of the scheduled cleaning. I called Mike, explained the urgency (I was turning the keys over to the owner that day) and he immediately had a team out later that afternoon to clean a 3 bed and 2 stairwell townhome. Highly recommend.

If you want your 45 year old carpet to look brand new, this is the company you need to go with. This carpet has been through 3 kids, 2 dogs and 4 cats and we finally started having it professionally cleaned at about year 35. We have never used another company and they ALWAYS go above and beyond to make it as clean and fresh as possible, especially after our struggles with pets. Today it looks as fresh and nice as the day it was put in. Amazing! And we feel so comfortable with the gentlemen who come in to do the work for us. They follow through on everything and are very trustworthy. We are so pleased.

The first time I used this company, I had a long-standing ink spot lifted out of the carpets fibers and disappeared!! My second experience was almost 3 years later (oops, time flies) and this time, I had spilled berry juice. It was almost fully removed. This company have lovely, nice, professional and VERY hardworking employees. The resulting clean carpets practically glow when
the job is done.