Reviews of local pros in Carnation, Washington

Tyler was great, he replaced our heat pump and coil at a very reasonable price, and very promptly. He doesn't try to upsell you on stuff you don't need, but gives you an honest appraisal.

I’ve worked with Tyler and RMR on a few projects this year and they all have turned out top notch! I will be using them in the future and recommend to everyone for all your HVAC needs!

I called Tyler for a furnace servicing in a time crunch and he was able to come that evening. Definitely recommend!

Tyler, helped me with my ductless heater when I had my skirting replaced and the workers had done some damage to my unit. He even met the workers at my place and showed them what had happened. Unfortunately they said they felt they where not responsible for the damages and left me with the cost. My unit was not even 2 yrs old. Tyler was great. He told me he would find me the best price he could and got me a unit and came installed it and was more than fair with the price and even letting me make 3 payments. They are not only fair and honest, but have a big hearts. I highly recommend this company. Thanks Tyler!🙏🏿
Carnation, Aletha

Our AC gave out during the peak of July’s heatwave, and Tyler came to the rescue! He showed up the same day, diagnosed the problem in under 5 minutes, and had the part ready the very next day. In less than 30 minutes, our system was back up and running—cool air never felt so good! Tyler is an absolute pro. Can’t recommend him highly enough!

Great customer service! Came out the same day and fixed our AC issue. Tyler had the fix in place within 15 minutes. Will no doubt continue to use him for all of our HVAC needs!

RMR / Tyler was a breath of fresh air to deal with compared to most the home repair industry. Good price . On schedule. Easy to talk to and professional work.
Presented many options and helped us make the right decision. A+

Tyler was fantastic to work with! My unit was unbalanced, causing draining issues. Tyler diagnosed and repaired for a small cost. This really was a small job, but i was treated like i purchased a brand new system. I am grateful for honest, hard working small businessmen and will always refer RMR HVAC services to friends, family and strangers.

Thank you!

RMR has never failed me. They have come through in times of need, fair price, trust worthy and friendly. They back up both the manufacturer and their own warranties unlike many of the others companies. If you are shopping around, this is your stop and if they are busy it’s worth the wait.

We had a compressor changed a year ago and the motor failed the day before a major graduation party and Tyler took a late night call made the arrangements and solved the problem in time for the event. A+

Great, fast service with great prices. Tyler was very responsive and great to work with. All other companies we called seem like they are ripping us off with very high prices or "gotcha" pricing structure. He was able to secure the part needed that others couldn't or wouldn't secure for the service to be done on the day needed. We don't wish for HVAC problems but if we do need repair or maintenance for it, we're only going to them.

Tyler, very courteous professional and knowledgeable. Tries his best to keep the cost to minimum and still get the best result. Liked his work and he was very responsive even 2 months later and answered questions to help me in filing product registration form! Greatly appreciate you coming out quickly to replace AC the same day when temperature was soring 90s. Thanks RMR!

Absolutely thrilled! My water heater was very old and barely functioning and the replacement was quite fast and the connections and pipes look beautiful. Extremely professional and great communication prior to service. Highly recommend!

We were having issues with our hot water heater and Tyler came out the next day, talked through the issue and helped us decide on a full replacement. He came the following day and installed. I’d recommend RMR to anyone having HVAC issues!

Can't recommend enough! We had a furnace problem on a day before vacation and needed to have it fixed urgently. Tyler came here on a short notice and addressed it promptly. Great service and great person to work with!

Tyler and his team were a breeze to work with and installed our new furnace at a very reasonable cost, well under some other bids we received. I would absolutely work with them again for heating or cooling needs.

We had a furnace problem during the Thanksgiving Holidays, so we thought our chances of finding someone to look at it would be difficult. Tyler was able to come over on the Sunday after Thanksgiving to troubleshoot the problem, and was able to get the system running temporarily. He identified what needed to be replaced, and was able to order parts on Monday and came in to make the final repair on Wednesday. He will be the first person we call if we ever have HVAC problems in the future.

Not only was Tyler on time, but he was friendly, efficient, knowledgeable , and responded quickly when we needed the help. I can not recommend him enough. We’re calling him when we need help again. Two enthusiastic (and grateful) thumbs up!

We had RMR install a furnace, heat pump, and ductwork in an old log cabin. Our first impression of RMR was positive from the start. Tyler, the owner, was the one who came out and did the bid. We knew the job would be challenging, but Tyler was helpful and understanding throughout the entire process. He was installing the system during some
Of the hotter months of the year. There were days that he got called off onto emergency fixes in the extreme heat. (We had plenty to do, so this was not a huge concern for us) but what it did show, is that RMR has great costumer service and will show up in the unfortunate event that something stops working. We now have AC and heating and it’s amazing! Highly recommend RMR!

Tyler performed a preventative maintenance servicing on my furnace and heat pump. He was very knowledgeable and kind about explaining technical aspects in ways anyone would understand. He answered all my questions and I learned a lot from him. He also came off as very honest, not trying to push me to spend more money than I needed. I’m glad I found him via referrals and feel less stressed knowing he is close by if I encounter any hvac issues in the future.