Reviews of local pros in Castle Rock, Washington
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I highly recommend Denali for all of your heating and cooling needs. They've been out to our home twice now. Both times, they were fantastic. They showed up on time, ready to fix the issue. This last appointment, was supposed to be a 3 day job, it took them 2 days. Our system was back up and running & we're so grateful. They replaced water damaged insulation & even went above and beyond to make sure we had no rust and that the integrity of the duct work was top notch.
Overall, these guys were respectful, making sure to let me know when things would get "loud" so as to not scare our 1 year old.
They're about the people & make sure to get it done right the first time.
Thank you Denali staff! We look forward to working with you in the future -
Tristan, Kyle, Derek, McKinley, Melissa, and the rest of the crew at Denali are top notch. We had an estimate within a day of our request, and Tristan explained everything and answered all of my questions (I had a lot...bless his heart) in detail and with great patience. Never once did I feel pressured to make a quick decision, which is more than I can say for some of the other estimates I got from different companies. Without pressuring, Tristan went the extra mile to make this work for us and I am incredibly grateful.
Kyle and McKinley led the install of a ducted Mitsubishi system in our home, including all new duct work. They were a joy to be around, did impeccable work, and left the place spotless.
Melissa in the office was incredibly kind, communicative, and responsive whether over email or phone, which was the icing on the cake of an all-around wonderful experience.
I went with Denali because I felt completely confident in the quality of their work. They also provided a labor warranty 5x longer than their competitors, which says a lot. If you do even a little reading on the internet, you'll quickly realize that the lifespan of your heat pump has a lot to do with the quality of installation, so choose wisely.