Reviews of local pros in Colbert, Washington

The team showed up right on time. They were very friendly and professional. The work was completed as quickly as it could be, these guys don't mess around. I would highly recommend Spokane Mechanical Heating & Cooling for all your HVAC needs.

Thank you guys!

Spokane Mechanical was able to come out and diagnose my heat pump and get it fixed asap! I’d definitely recommend them 👍🏻

The two repairmen were polite and professional, friendly, and respectful. They found the problem with our heat pump and repaired it. We thank you for responding to us and our problem the very day we called you.

Ricky has gone above and beyond to help us to get our less than 2 year old Rheem system working properly. The installer is no longer in the business and left us with quite a messy expensive system. Ricky made several trips out here to make sure it would work well and efficiently! His dedication to true customer service and being THE expert with Rheem for all of our area has made us true fans!

Sebastian came here and helped me tremendously on how to work my furnace and heat pump and set it all up so it’s working perfect! Thank you so much! He was great!

#1 they answer the phone they do the best they can they come as soon as they can and they try the best

I got a great price. Very polite fast response on time

Spokane Mechanical are very concerned with customer satisfaction and customer service. They go above and beyond the norm to make sure their customers are satisfied. I would definately recommend them for all you HVAC needs!

Both the office and the tech we great. They keep us informed and were easy to work with and did a great job.

He came out the same day. Took time to troubleshoot and explain what he was doing while working. Great people to work with from the office staff to the technician Henry.

Henry, the technician, was extremely professional and well versed on my unit. He took the time to explain in detail what was needed and how these services would improve the performance of my AC.

Currently Spokane Mechanical is doing the HVAC for our entire house - a new build. They are professional and are doing a fantastic job. Their communication is outstanding and have asked questions along the way to make the job go smoothly. They also seem to enjoy what they do - so they are pleasant to be around. We are lucky to have them on our job site and appreciate their hard work. If you need a job done in Spokane or the surrounding area, we would highly recommend them.

Sebastian from Spokane Mechanical was quick to check out the problems with our heating system. The heat blew luke warm and AC was not very cold in the summer. Not only did he find and fix the problem at a very reasonable price, he also educated me on our system so I can be better at keeping it maintained. Sebastian is knowledgeable and personable. I highly recommend this company!

They were great to work with. Pricing was better than two other companies we got bids for. Thanks for the great service.

Even though it was during the hot summer days someone came out to fix my HVAC the day after they were called. The receptionist was super nice and called to let me know when the repairman was on his way. The repairman was very polite and informative and explained everything that was done. I have only positive things to say about their service!

We had a fantastic experience with Henry from Spokane Mechanical. After several visits from other technicians over the past 5 years, Henry was the first to not only correctly diagnose the issue with our HVAC system, but also go above and beyond in educating us along the way.

He took the time to explain that we were using the wrong type of furnace filter for optimum performance for our unit and he also discovered drywall dust inside the system from when our home was built—something every other technician had overlooked. His attention to detail and thoroughness gave us confidence that our system is finally in good hands.

Henry’s professionalism, knowledge, and willingness to explain things clearly really stood out. We’re so grateful for his help and highly recommend Henry at Spokane Mechanical!

very professionall very polit and did a great job very helpful to. Replaced furnace he did a great job I would highly recommend them . Got out to fix everything within a day.

Oh my gosh! Finally an honest affordable HAV company! There are only five star. But Henry and Merissa deserve TEN star rating! I highly recommend this company.

Henry is a terrific technician, did an excellent job and was very good at explaining what he was doing. Highly recommend him.

Spokane Mechanical installed our Heat Pump/A/C unit about 7 years ago. Recently our unit was not blowing cold. I called and talked to a lady and they sent their tech out to our house. The guy checked a few things and told my wife that our unit had a leak in the line and that one of the valves was loose. All units have a high and low pressure valve that you can shut off. That's what was loose. So he turned the knob and tightened it up. No big deal. My wife stood right there and watched him do everything. Our unit had been low on freon, so they added some. The guy said we can't repair it, It has to be replaced. Good thing is that our unit is still covered under warranty. But the labor is not. So she asked how much will it cost. They said from $1000.00 to $1200.00.
I wanted a second opinion. So I called STURM. Guy came out and checked our unit. He said there's no leak. I stood there and watched him do everything. Still no leak.
Ok...back to the install of our unit in 2018 We have an upstairs and main floor thermostat. For some reason when we turn the A/C on upstairs it overrides the main floor. So when it's warm up stairs and you turn the A/C on, it keeps blowing cold air down stairs even when the downstairs is set at 71. It keeps blowing cold until the upstairs is at temp upstairs. But by that time, it's 51 degrees on the main floor. Spokane Mechanical couldn't fix it. They said that's just the way our system was designed. So we've been living like this for 7 years and not able to use our upstairs because it's either too hot or too cold.
Now..the Sturm guy. When he was out to double check Spokane Mechaicals work. Which I highly recommend doing, because they are ripping people off. I told him about the situation with the upstairs and downstairs. He got under the crawl space and figured it out. The baffle that operates the air flow from upstairs and the downstairs had not been working this whole time. So I had him do some more checking around. Spokane Mechanical had our Heat Pump to operate by electric heat pump and GAS. We don't have gas where we live. Even if we wanted gas, we can't get it. So my guy changed that around as well.
****Update****
We had another hicup. Our heat was not working after they came out and fixed our A/C. I won't go into details...but I called Rick and explained a few things. They sent Henry out on Friday 10-3-25. He got here about 11:30 and left around 4. I believe...Knocked it out of the park. Fixed our unit! I hung out with Henry while he worked and chatted with him. Real nice guy! Knows his stuff. I appreciate Rick and his crew. They did a outstanding job. Sometimes we jump to conclusions. And we apologize for that. We did get an apology from Henry. Thank You Sir! Today was all on Spokane Mechanical. Didn't charge us a dime.
Thank you again and I hope we don't see you soon. 😉

Henry from Spokane Mechanical Heating and Cooling has really been amazing. He identified a leak in our four head system and was able to fix it and bring the unit back online. He takes time to explain what he’s doing in words you can understand and really enjoys his job. Highly recommend Henry, Marissa, and the whole team at Spokane Mechanical Heating and Cooling have been great to work with, highly recommended!