HVAC reviews in Cosmopolis, Washington

Our Carrier heat pump was installed new six months ago by Advance Heating and Air during construction of our new home. We recently thought we may have had a problem with our heat pump cycling on and off too frequently. I called Advance Heating and Air and the phone was answered by a live person who was genuinely attentive and set up a service call within two days. As promised, the service technician, Colby, arrived during the two-hour time frame given to me by the dispatcher. Prior to his arrival, I had received a text message the day before reminding me of the service appointment and shortly before Colby’s arrival I receive a text message indication he was enroute to my home. Colby was very friendly and personable. I could sense that he enjoyed his job and the company he works for with his warm greeting. Colby put on booties over his shoes to protect our floors, even after I told him if his shoes were clean, he did not have to take them off. I had many questions about the operation of our heat pump which Colby patiently answered. I will add that our air filter was not very dirty and probably did not need to be replaced but was pleasantly pleased that he changed it for a new one. Since this is our first HVAC system with a heat pump, I was not sure if we really had a problem or not. It turns out that Colby, after doing many checks and tests, did not find anything wrong with our system. He did make a couple of adjustments with our thermostat, that seems to have worked for the short cycling of our unit. The Carrier heat pump system has worked great since day one of our move in and seems to be of high quality. Overall, I am very pleased with our system and the service and care, along with the excellent communications from Advance Air and Heating.

The service I received was phenomenal!
Thank you to the owners, Chad&Kelly..
very professional, sincere and beautiful humans.. and to Kary..

Kelly, Sarah, Lindsey, and Heather thank you for your uplifting, caring voices, when I called Advance Heating & Air. You all rock!

Thank you to the incredible team. The team you are sent, has a bio that lets you know about them and their specific specialties.
Ryan Sandberg, the team leader, goes way over 100 percent..I also want to acknowledge Ryan Sandberg’s team..Drake&Zoe, as they both were phenomenal key team players.
As were Chris&Kyle, electricians..

Ryan Sandberg, again Thank you.

Beyond happy homeowner!

Advanced installed a new HVAC system for us. It was a two day job. Excellent communication letting us know everything going on. Technicians were professional, hardworking and knowledgeable! I highly recommend them.

We had a new heat pump and furnace installed and the entire process from inspection of our old system to installation of the new one was great! The technicians were respectful, efficient and took the time to answer my questions. They were very knowledgeable and helpful. We will certainly recommend Advanced Heating & Air to our friends and family!

Quick and complete installation of a new heating and air unit and pump. Works great and warmed up the house almost instantly. Great customer service and friendly installers that were very efficient and helpful.

All the guys were pleasant and friendly they did their job. The unit looks incredible. The outside looks incredible. I give them an A+ rating

Drake and Zo were absolutely awesome!
They were very professional and friendly.
Drake kept me informed at all times on what he was doing while installing my new gas furnace.
Drake made the experience very stress free.
I highly recommend Advance heating and air for their honest quotes and excellent workmanship!
Thank you!

I just can’t say enough great things about this company and the work they deliver. We are a custom home/remodeling contractor and Chad and his guys handle all our HVAC needs. Their service is top notch and their pricing hits the mark every time. We’ve used them numerous times and they’ve always delivered. Great communication too. Highly recommended from us.