Plumbing reviews in Edmonds, Washington

We were told by a plumber after he spent a lot of effort clearing the drain in our yard to call a drain company because although he cleared the drain, the pipe was broken allowing dirt to be sucked into it.
We called Sewer Friendly. They replaced the broken pipe and also showed us with their camera the remaining drain was deteriorating on the inside. They dug out a section of the concrete pipe. It was obvious it was disintegrating and had a large chunk inside that would interrupt the flow.
Sewer Friendly used a process called Pipe Bursting to replace the whole pipe without digging up the whole yard.
The people from Sewer Friendly were very professional explaining every step in the process and readily answered all of our questions. We had a family emergency during this time and the office and staff was very helpful and caring. The office staff kept us informed of scheduling and the communication between the office, the workers and us was great. At the end of the job they did a great job cleaning up the yard and the cement work was well done. We will definitely recommend Sewer Friendly to anyone in need of work. An excellent company to work with. Thank you for taking care of our sewer issues and taking a lot of stress from our lives. Tim Ross

We had a big job for Sewer Friendly and they did a great job. We didn't get competing bids because when there was sewer line repair on our house upon purchase and we sought bids from local companies, including a local West Seattle business (where we're located), folks were quite unreliable and only Sewer Friendly followed through on exactly their word, executing on the cheapest of multiple possible options (the cheapest option definitely made the most sense here in context).

We called them out to sleeve our entire side sewer line: over 200 feet! Rick took the time to help me understand the scope of the work and our options when he came out for the quote and was very knowledgeable on some potential issues in our sewer line we saw in the scope. The crew (Greg, James, and Johnny) got the work completed with only one additional day from our original rough expectation (6 days versus 5 days), which is pretty impressive given the crummy weather and the fact that 3 holes had to be dug and later filled, including one in concrete in a small street. There was no issue with inspection, holes were filed in very nicely, and they even covered the hole in our lawn with some sod because filling it in ended up leaving an ugly square in our yard otherwise (probably due to wild animals messing with the dug up grass). Thanks to Rick's detailed discussion with me upfront, there were no surprises in the work done and no unexpected work I had to be charged for.

The only minor criticism I have is that the person at the office that worked with me on the quote wasn't with the company a month later when work began (I chose the timeline to be a month out for unimportant reasons), and so there was some confusion between the work order and my original discussions with that individual on work to be done because there were several versions of their quote that had been produced in that original discussion. To their credit, the owner (can't recall her name) and Elliott were very easy to reach over the phone and respected all the original terms and quoted pricing without fuss, which I had email records of. Everyone from the front office to the crew was very professional and the crew was generally diligent about wearing a mask whenever I came out to talk to them.

Oh, and while they were out here Rick came out and helped me troubleshoot a tricky clogged drain in our laundry room. Excellent customer service the whole way. Would certainly work with Sewer Friendly again, but hopefully this fix is permanent so I won't have to!

It was a delight working with the whole team at Sewer Friendly! I so appreciated Caleb's candor and transparency when I first called to ask for a second opinion on our sewer main line, how quickly Josseth and Jeff came out to inspect and give me their second opinion, and that they happily returned a few days later to meet me in person to talk through the job, so that I had the right expectations. And then I was so delighted with how incredibly thoughtful the team was, how tidy and secure Tamel and Josseth left the job site on the first day, and how careful they were with our property. They even sprinkled spruce needles over the top of where they did the repair, to make it look like nothing ever happened. How thoughtful is that??? Highly recommended.

These guys know what they are doing. Fast, efficient, friendly, answered all my wife's questions, fixed the break in the line, handled inspections and did a great job of clean-up. Competitive bid. Had another bid almost 2x's as much. I would recommend without hesitation. Thanks for the good work.

In Brief: We highly recommend Sewer Friendly and have had many positive experiences with them over the years. They've done routine maintenance on our 100+ year-old clay sewer pipes, and we recently worked with them to line the pipes. They’ve always come through for us and have been a pleasure to work with.

Full Review: Sewer Friendly has helped us with maintenance and hydro jetting of our clay pipes for the past years. They have always been very responsive to our needs whenever issues with our sewer arose, and they have been very reasonably priced.

Our recent sewer lining project, in which Sewer Friendly lined our 100+ year-old clay pipes, was another positive experience. Caleb, Jeff, Thomas, and Izzy kept us well informed throughout our project, responded to our questions in a timely way, and ensured that our priorities and concerns were listened to and respected, even when it made the work a little more complex.

Sewer Friendly stood out from the beginning/bidding stage. Based on our previous positive experiences, we would have been inclined to work with them even had their bid been merely similar to the other three bids we gathered, but in fact their bid made the decision easy — it was competitive, detailed, and included more options, in part because they have invested in tools for sewer lining that the other companies we spoke with did not yet have.

As with any project, we had a few wildcards. One was that the hole to access the sewer line had to be dug near a large, established cedar tree that we were concerned about damaging. The team worked with us to protect the tree during the project. Chucho, who did the excavating in the root zone, took a lot of care to minimize any damage to the tree’s roots when digging. A second wildcard was a short, mid-project delay arising from a question to the city regarding our connection to the main sewer. Again, Sewer Friendly’s communications were clear, keeping us updated and rescheduling us promptly as soon as we could move forward.

Everyone we worked with was professional and attentive. They sleeved our entire sewer line (one 20’ section and another 85’ section). The work was done quickly and thoroughly to make sure that all aspects of the lining and the re-establishment of the tie-ins that intersected with the newly lined sewer were completed correctly.

Thomas and his lining team (Roto and Gabriel) ensured that everything was completed up to their standards and our hopes. And at the end of the project, the team that finished off the plumbing connections and re-filled the excavated areas left everything spotless (thank you again, Chucho and Masa).

Sewer Friendly went above and beyond in making sure they completed the work in a manner that exceeded our expectations. We are very happy to have worked with them again and recommend Sewer Friendly without reservation.

previous review:
We had a great experience with Sewer Friendly. Communication was terrific. Nina was clear, helpful, and kind when we called and was able to fit us in same day. Shane shared helpful information as he swiftly and knowledgeably addressed our sewer problem. We will definitely be recommending them to our neighbors and they will be our go-to for any future sewer needs.

Sewer Friendly lives up to its name! From the beginning, Josseth, the tech who provided the initial scope, was kind, knowledgeable, and professional. He invited me to review the footage as he identified the problem areas and thoroughly outlined his proposed solution. The next day, Caleb followed up with me to talk through the estimate - answering all my questions and even providing a sketch of the project. I solicited three bids and Sewer Friendly came in with the lowest price! If you appreciate customer service, you'll find it with this team.

I could not be happier with the work that Sewer Friendly did at my home! They installed a sewer sleeve and did it within the given time frame for a very reasonable price. I work from home and was prepared for some noise and disruption but they were so quiet and respectful of my being there working. Everyone that I spoke to during the job was very nice and answered any questions I had. I highly recommend them!!!

I was days away from putting my house on the market and the pre-inspection uncovered that I needed a new sewer liner. Sewer friendly was able to accommodate my timeframe and complete the service in just 2 days with permitting included!
The team was very communicative and helpful every step of the way and the pricing came in lower than competitors. I highly recommend this company for all services sewer related. Thanks!

I was really impressed by sewer friendly. Great customer service and communication. We had a plumbing emergency and they fit us into their schedule last minute. Ivan and Jeff were thorough and helpful. I would definitely use them again!

We contacted 3 different sewer lining companies for quotes and ended up going with Sewer Friendly due to several factors including their mapping out 3 branches feeding into the main line that neither of the other two companies found even after asking what about this one possible location. Bid was competitive with others and Caleb explained the different types curing methods used. Work was completed and areas cleaned. Great friendly company I would, and have, recommended to others.

The tech who scoped my line during our yearly maintenance found a blockage in the pipe that goes to my drain field. He used new technology to find the problem. Great job! Michael and Alexis came out to fix the problem, they showed up on time, were very professional and cleaned up after the job. I highly recommend this company!

I had a really good experience with Sewer Friendly, even with a challenging side sewer relining project. I’m especially grateful to Gabriel, Jesus, Rodo, Tamel, Masa, John, Gus, Izzy, Ignacio, Jeff, and Thomas for the positive attitude they brought every day. They reassured me whenever I had concerns, were honest about challenges, and always found solutions with a “can-do” mindset. Each of them also spoke positively about their work, were very thorough throughout the project, and they left my concrete and landscaping in better shape than when we started. I would highly recommend them for any sewer work!

I can't say enough good things about my experience with Sewer Friendly. Their quote came in the lowest and they completed the work right away in a quality manner. As the job went on, the plumber scoped the pipe, and determined part of the job would not be needed, saving me even more money. If you find yourself in the unfortunate situation of needing this kind of work, call these guys.

Anything sewer, I will absolutely be calling Sewer Friendly! I am a new homeowner in a 1940s home with 80+ year old concrete sewer pipes. The pipe was degraded and had multiple locations of breakage and root growth. I sought three competitive bids and all three affirmed that lining the pipe was the recommended. Sewer Friendly stood out because they were by far the most knowledgeable and experienced with sewer liners AND they were the most affordable! Thomas gave me confidence in their work and he and his team - Izzy, Masta, and Gabriel - did a fantastic job! They were professional, answered my 20+ questions, checked in with me, and were all around great. I cannot recommend them enough. High value results for a reasonable, competitive cost.

These guys are great. I had a broken sewer line going from the house to the main line in the street. The problem was a grounding pole driven through the pipe, apparently during construction in 2006! They came out the day after I called them for an estimate. Thomas, Goose, and Goose's brother were professional, pleasant, and efficient in diagnosing the problem. I hired them and they started within two days.
Goose was the lead. He had crews of Ignacio, Chucho, John, and Tamel at different times. All were friendly, efficient workers.
Customer communication was handled by Caleb. He gets things done, and I never felt abandoned. It’s a pleasure to give them five stars.
Steve Sanford

Great experience from start to finish. We called 5 plumbing/sewer companies to help us with a blocked sewage line. Friendly Sewer was the most knowledgeable, trust worthy, and easy to work with. Rodo and Gabriel came to replace to line and were there on time, completed it quickly, and were pleasant to work with. Will recommend this company to everyone we know!

We had a challenging side-sewer project in spring 2025, and Sewer Friendly did an incredible job of saving us from digging up our sidewalk and street. The job started with another company but we ran into trouble with them. I asked for 3 bids from different sewer companies and we liked Sewer Friendly the best because of their amazing customer service, their competitive bid, their expertise, their creative problem solving, and the fact that they owned all the specialized equipment (robots and such) that other companies lease out. Thomas and Caleb were wonderful to work with. All the technicians who worked on the project were friendly and polite. The clean up looked great. I highly recommend Sewer Friendly and we'll be using them going forward for all our scoping and annual maintenance.

Thank you to the sewer friendly team. Very friendly and professional work.
Thank you Roto and Gabriel for putting in all the work of putting in the new liner over last 3 days.
Thank you Izzy for coming out for the initial call and camera work.

The boys all did a great job. Rodo and Gabriel were very friendly and communicative, and made what was otherwise a messy and frustrating situation very easy to deal with. They were also very considerate about cleaning the space and returning it to how it looked beforehand. I definitely recommend them!

We had a great experience working with Sewer Friendly and would absolutely recommend them. We first connected with them when our real estate agents hired them to do a sewer scope for a house we were buying. After getting a few other quotes, we decided to move forward with them—and we’re really glad we did. Here’s what stood out about working with Sewer Friendly:

* Clear, competitive quote: They gave us a well-explained plan that included adding a cleanout, fixing the most damaged part of the sewer line, and lining the entire system.

* Great communication: They kept us updated about when they'd be on site and what work would be done each day.

* Helpful explanations: They walked us through the entire process, explaining things like the pros and cons of covering certain intakes in a way that was easy to understand.

* Mapped out our sewer lines: They took the time to help us visualize how the sewer lines ran through the house/property, which was really useful for future reference.

* Responsive to issues: When we had a concern later the same day about a possible blockage in one of the bathrooms, they returned quickly to check it out. (It ended up being a soft blockage, but we appreciated the fast response.)

* Excellent cleanup: After digging an 8-foot-deep hole for the work, they restored the landscaping beautifully—you’d hardly know anything had been disrupted.

Sewer work is never fun to deal with, but these guys made it as smooth and stress-free as possible. I’d definitely work with them again!

Awesome team! Communication with their team was great and easy. They came out scoped my sewer line and marked where to dig. So helpful, knowledgeable, clean and professional work. Highly recommend for any of your sewer needs.