Reviews of local pros in Enumclaw, Washington

I don’t understand the hype about this place. We had a new system installed in March. As soon as it got warm it wasn’t working correctly. Three attempts to get someone out here was met with a super rude, irritating, disrespectful person who was just infuriating. I wish I could go back and get literally anyone else to put in this system.
Still nobody coming for another week. And to have someone speak to me this was was outrageous. Zero stars. Avoid. Run for your life

We had treats out to look at our AC unit because it was tripping our power a week ago. They said everything looked fine and we paid the diagnostic fee. One week later our AC unit makes a horrific sound and breaks at night. We called to tell Treats and they said it would be two weeks to get someone out even though they were out just a week ago with the problem and didn’t fix it. Very frustrated with the service and lack of urgency on something they should have noticed when we had them out.

Had a great experience using Treat's service for a client in need of a furnace inspection and minor fixes. Very easy to schedule and the technician who did the inspection was very professional, friendly, and explained everything I needed to know to pass on to my clients. I would hire them again!

Hello everyone
As a family, we used Treat's several times. They installed heat pump at my house and serviced it several times. I recommended them to others and they installed heat pump at my son's house too.
Reason I am writing this review is because we had issues with heat pump, installed at the son's place. Installation, done by subcontractor, was poor quality. We caught on this only almost 2 years later, when normal 1 year warranty expired. I have to praise Treat's and, particularly, their CSR, Bill N., for absolutely honouring their job and fixing the issue at no cost, under craftsmanship warranty.
To me, this is very important, as things happen and, company value and integrity shows itself in how it treats customers after being paid.
I'd definitely recommend Treat's for anyone.

Treat's installed a replacement heating & cooling system in our home a few years ago. From start to finish the install was easy and we are very happy with the new system.

To keep the warranty intact, I've continued using Treat's for the annual maintenance. Today's visit was an absolute delight. Not something you'd expect from a maintenance call. The system got a clean bill of health, and the technician (Johnny) and his assistant were top notch. Johnny shared a few brief but wonderful stories about some shared interests that made my day!

I recently used Treats for routine maintenance on my gas furnace and AC unit. I was scheduled for next day service. Nick arrived and quickly got to work after confirming locations of both units. He spent about 35 minutes on sight which seemed very quick for the price I paid and the service being done. All and all, Nick was personable and worked diligently which was appreciated. My only wish is that Nick would have shared his findings and a report with me such as the efficiency of the unit in conjunction to my home and comfort before collecting payment.

Treat's installed our HVAC system and maintaining it moving forward. Could not be happier with the level of service, communication and their staff.

Hi there,

Thank you so much for following up with me regarding my recent service with Treat's Heating, Cooling & Electrical. I really appreciate the attention to detail and dedication ensuring that I had a positive experience.

I found the service to be absolutely top-notch, and all my questions were thoroughly addressed by my service person Johnny. What a great person he is!! Kind, friendly and helped me with setting the thermostat and better understanding my unit. Truly the entire staff deserves recognition, from the minute I set the appointment to my follow up email, to my great service person, Johnny. I could not ask for a better Team to handle my AC needs.

I purchased a new AC/ heat pump unit in 2017 from Treat's Heating and Cooling and so glad I did. Each year I have the unit serviced and the Treat's Team could not be more accommodating.

Thank you again for the wonderful service and for the thoughtful and kind people that have helped me throughout the years!!

Best regards,
Betty

I couldn’t be happier with the service I received from Treats! They recently installed a mini split system in my home, and the entire process from the initial consultation to the final installation was absolutely seamless.

The team was professional, punctual, and extremely knowledgeable. They took the time to explain my options, answered all my questions, and helped me choose the best setup for my space. Installation day went off without a hitch they were tidy, respectful of my home, and completed the job faster than expected.

The system works flawlessly, and I’ve already noticed a huge difference in comfort and energy efficiency. If you’re looking for reliable HVAC experts who truly care about quality and customer satisfaction, I highly recommend Treats!

Treat's Heating & Cooling is great! They are quick to answer questions, are extremely knowledgeable, and are very honest. We will continue to use them and recommend them to our family and friends.

We had maintenance done on our heat pump and furnace. The technicians were great. They took their time and did a great job.

We have been using Treats ever since we bought this house and saw the sticker on the furnace over 12 years ago. Always prompt, honest and polite. Will always recommend!

Everything was fantastic no matter who we spoke to. Great people make great employees and great employees do great work!
Starting with the bidding and education process from Bill. A very fair price was giving to us and then Dan and Jacob on the install went the extra mile.
It’s hard to find a “people driven” company, but Treats is just that. I highly recommend them!

Treat’s is our go-to for all Heat, AC, and even electrical work. Friendly technicians greet us & always do phenomenal work.
Kate (office manager/scheduler) keeps everyone up to date with calls and emails with advanced notice of upcoming appointments or when a tech is heading our way.

My issue - a broken thermostat took time to resolve ( largely due to BAD timing of it breaking - on the Sunday between Christmas & New Years) - but it did get resolved. I asked for service on Mon am, but due to scheduling issues the first available time was that coming Weds. When the tech came, he figured out right away that the unit was dead & spent some time seeing if he could possibly figure out how to fix it - which wasn't possible. Which meant Fri at the earliest to resolve the issue, as a replacement of my specific unit wasn't on his truck. Fri am, it didn't look good for a timely fix, as my specific unit was no longer produced. Fri pm, I found out that a slightly used model of my thermostat had been found & was available for installation if I was willing to accept it - which I was . A few hours later, 2 techs came, installed the "slightly used" unit, ran their tests, etc. on it - everything checked out okay - so I got the heat back in my home ! Thank you !! Phyllis Kanda

Treats did a fantastic job installing a heat pump & two head mini split system at our home up in the woods. I had a great experience with their estimator, Bill, who recommended a system that was ideal size for our home, and offered two options for device brand. And the installers, Justin & Issac, who really shined. They did an amazing job getting the equipment installed in one day and greatly exceeded our expectations with the fit & finish of the install. They even added a custom piece of white sheet metal to ensure the mini split fit seamlessly with a sloped A-frame wall. It looks fantastic. I highly recommend Treats for this type of work!

Quality experience all around from planning to install. The install tech was top notch, family friendly, communicative, and quality driven. Very pleased!

Recently had an error code, problem was addressed and corrected immediately. Highly grateful for a business that takes quick action!

Very happy with the whole experience. Jodie came out and gave a clear explanation and break down about what to expect, which unit would be the best for our budget and house and was in constant communication if I ever had a question.

Dan and Justin, the gentlemen that did the installation were great. Again, always in communication and completed the job in great time. They kept the new installation clean and professional and I am very happy with the results. Would highly recommend Treat's again for any future projects and anything I have planned

Daniel provided exceptional service to source a problem with my furnace. He was thorough, resourceful and knowledgeable.
Kate kept me updated on Daniel's arrival.
They both took full ownership of providing excellent customer service to me as their top priority. 5 stars!

We just had a carrier mini split system installed in our home. The installers were all incredibly professional and friendly. They did the job much quicker than initially quoted and were very respectful of our home, inside and out. We will absolutely recommend Treats. Their pricing was very fair and they handled collecting the rebates from PSE. We couldn't be happier with our new system. Thank you!

I am very impressed by the professionalism and courteousness of the staff of Able Air. They were very respectful of my home, answered all of my questions, and did a thorough job of cleaning my home after the installation of my new furnace/heat pump. I highly recommend them