Home Services reviews in Federal Way, Washington

I am a property manager who uses Fikes for their pest control services. I just wanted to give a huge shout out to the team here. They have gone above and beyond assisting us during the summer season and continue to be there for us.

Matt has been great dealing with hornets and ants. He is great at communicating when he will arrive and takes the time to explain exactly what he is doing and why. Outstanding service and very happy with the results.

Fikes is great. I am especially pleased with our technician, Dave. He is friendly and approachable, always checks in, and does a great job. Thank, Dave!

Matt Kenyon has been servicing my home for the last few years and has done a terrific job! He always reports on the status of my crawlspace & assured me he’s available should anything come up between scheduled visits. I’ve greatly appreciated his expertise & friendliness.

Fikes Pest Control has been servicing my apartments for over 10 years now, and we couldn't be happier with the services they provide. Quick responses and service within a few days, if not same day. I would highly recommend Fikes pest for all your needs!

Fikes has been outstanding to work with! I have been ordering our paper products/ pest control through them for about five years and their customer support is fantastic. Extremely easy to reach and every employee I’ve worked with is helpful and kind. Highly recommend!

Nectar and High Dive have worked with Fikes since 2019. Their on-premise representatives have always been personable, prompt, and easy to work with. Anytime there has been an issue, we have always had a quick resolution. I would recommend Fikes as your go-to commercial restroom supply company.

I cannot say enough great things about the Fikes’ Team and their leader Mark Sims.

They consistently go above and beyond to ensure the cleanliness of our family of restaurants and safety of our teams and guests.

Thank you, thank you! We appreciate your partnership and look forward to celebrating your continued success.

Sivi Mennen
Director of Sales
Fire & Vine Hospitality

Desiree has been incredibly helpful. Fikes Sounds Pest Management is proactive, easy to work with, and offers fair pricing. We’ve had a great experience and would absolutely love to continue working with them!

We use Fikes at our business for both supplies and pest control. They are super easy to work with and are always readily available to assist us with whatever our needs may be. I love that I can call and speak to a live person and when I e-mail, I always hear back from someone in less than 24 hours! Their employees have all been nothing but professional, knowledgeable and courteous in all my interactions as well. I most definitely would encourage any business to check them out for their needs as well.

I couldn’t be more happy with the service Fikes has provided my community. Between the wonderful staff like Elizabeth, Allison, and Chris that received my request and responded so quickly to review my current services while also talking about new ones, down to the variety of exceptional products and services they provide, I will continue to use them at The Noble in Seattle and will recommend them to anyone that is looking for the services they provide. — Kelly Brasfield — Community Manager — The Noble — Seattle

Fikes services are fantastic. They show up when scheduled, get the job done efficiently and always clean. Chris and his team are always caring and helpful. Well done Fikes.

Our store is newly opened. We were looking for a pest control company because we had a serious problem with cockroaches and ants, and that’s how we found this company.
The first technician who came was Robert. He was extremely thorough and carefully treated every corner of the entire restaurant. We were very satisfied with his work.
However, on the second service visit, a different technician came (it seemed like a random replacement). He briefly looked around, asked if we were still seeing bugs, and when we said yes, he simply responded, “Of course there will be bugs,” and left. We felt he was not professional or sincere about his work, and we were considering canceling our contract with the company.
Fortunately, Robert happened to return for another visit. He told us that he would personally take care of our store going forward and kindly asked us not to cancel the service. We decided to trust him one more time.
Since then, Robert has been incredibly thorough. He carefully treats the restaurant and visits weekly to double-check everything. Now, we no longer see any bugs and we are extremely satisfied.
Robert is highly responsible, diligent, and professional. I strongly believe he is a valuable asset and will continue to be a great future leader for the company.
Robert, we truly appreciate everything you have done for our business.

Okay experience, we did have some communication issues regarding no one being able to tell us when the pest control person was coming out. We had to arrange our schedules last minute..the ladies on the phone were nice and answered my questions with patience. However, the person who came out complained to our landlord that there was a lot of clutter, which we did our best to move things around while living in a 680ft apartment. Where are you supposed to put your stuff? Let's be realistic here, there's only so much space you can move stuff around in in that space. My landlord took it upon herself to let us know if we need assistance in the future, due to "clutter" (which I should add is just stuff people have when they live somewhere...) that we will need to pay ourselves. I will not use Fikes, for sure. This gentleman also took photos to show my landlord which I found dodgy, no one asked if it was OK to do this. It is still my home, my privacy and space...Of course my house looked like a mess to my landlord due to all the moving things around. I did not feel like a customer, but just someone being judged for not moving their entire belongings. Even if I rent, this is still my HOME. I'm sure there are ways, in this day and time, to get to spaces. Maybe another company will treat us with respect in our humble home.

Cleaning crew does good work and makes sure facility is clean and tidy.

This company has been spamming my business email with attempts to solicit. Never trust a business who relies on cold calling to gain clientele.

They’ve also lost lawsuits and have been ordered to reimburse employees who were misclassified as contractors. Support local independent businesses over franchises like this.

Our clinic smells wonderful and everything is spotless!

Earlene and Ray do an awesome job at Tacoma Nissan

Jan-Pro has excellent service and communication. I’m so glad we finally have a solid janitorial company.

Great, Worry free service provided. Would highly recommend

Worth looking into as they have locations in many states for your cleaning needs.

Also, thank you to Jen S who was very helpful, patient and informative as I inquired about their services.