House Cleaning reviews in Federal Way, Washington

Corey Hopkins was our tech. He was very professional, personable and knowledgeable. He cleaned and inspected our system and made a couple of repairs. He needed to come back a second time to finish repairs with the correct parts. I would ask for him a gain and the service was great!

Patrick and Blayne were the two hardest working, most professional, Journeymen Craftsmen I have ever had the pleasure of being involved with in my 60+ years! It was the hottest days on record and they worked tirelessly and efficiently in the most adverse conditions. They went above and beyond and replaced the gutters on my barn as well! Great guys, great company, great culture!

Steve Gooding

Helmets were installed recently and have already made a big difference in ensuring the roof drains into the gutters. Previously, I had screens which kept getting plugged up so water ran over the gutters and onto the decks or on the ground. Big improvement! Brendon S did a great job aligning the Helmets and ensuring the roof was cleared of debris, including moss.
Regards, John/Colleen S

THEY WILL NOT HONOR YOUR “LIFETIME” WARRANTY
Took me WEEKS of calling and leaving voicemails for someone to get back to me to schedule an annual cleaning. They took another few WEEKS to confirm an appointment date.
They only give an appointment day, not time. So I stayed home all day waiting for them to show up, NO ONE SHOWED UP, no call, no text update. Now it is back to leaving voicemails for who knows how long.
DONT GO WITH GUTTER HELMET unless you want to deal with this for your annual maintenance EVERY SINGLE YEAR. They also had the nerve to tell me that there is a fee for the annual service, when it was advertised as free on their “lifetime warranty”. Who knows what they will change in the future

The entire experience with Gutter Helmet was painless. The sales representative was cordial and informative and the service and installation was timely. We have not been through a winter rainy season so the performance of the gutter system has not been observed yet.

They were great. First contractor I used that actually did what they said they were going to. Showed up on time and finished when they said. Dan was great to work with, honest and came in at budget with no surprises. I had them correct something but was done fast and without question. Would use them again if I needed gutters again hopefully that won't be for a while but would definitely recommend them. Thank you Gutter Helmet

Contacted Costco home installation and they referred Gutter Helmet to me. Sales agent stopped by to give me a quote on downspouts May 2021. I felt confident with the sales pitch.

After the installation on June 2021, I noticed an area underneath our garage had the wrong downspout size. The techs had installed square downspouts into a space which needed round downspouts. In the initial consultation, I had informed the salesman about what we needed and he agreed and measured the spacing.

In July, I noticed we had 4 different areas which had leaks in our downspouts around our home after a good rain (Seattle) squall . I made an appt. and the installers "fixed" the leak issue using water epoxy August 2021 but never replaced the square with the correct round downspout because he needed the manager to approve the work.

After being rescheduled 4x and 4mths later the issue has not been resolved. My last appt. was suppose to be on Monday Sep. 27th then rescheduled on Sep.29th, 2021 but issue has not been fixed.

Picture of the square downspouts pushed into the space and not connected to our drain. Still waiting for a district manager to call me to resolve this issue.

I love the product. This installation was quick and neat. The salesman was very knowledgeable and super friendly. He even brought out a sample of the competitor's product and showed the difference and how the 'Gutter Helmet was far superior and it was only half the price. The lifetime guarantee is a real selling point. I highly recommend the product and the company.

Their sales guy Tom is a top notch professional who not only knows the product but is excited about it as it shows in his presentation. He was able to answer all questions about the product and those of his competitor from whom we had received a presentation earlier in the year. While we could not go with the Gutter Helmet system the company does all manner of gutter work and we are having them re-tune our gutters which is the foundation for installing the gutter helmet system.

The two young men from HarryHelmet, Red and Koty,did an amazing job of installing the gutter helmet product. They were fast and efficient and my gutters look wonderful. Red very kindly rehung my patio lights that had to be taken down to install the gutter protection.
I'm looking forward to not having to clean gutters or have water cascading over the tops of my gutters this year.

Update to prior: I got a wonderful call from their team and it was dealt with appropriately. The team is great!

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The guys who came out did a good job installing the gutters, but there was one major complaint. There was at least 1 person who was smoking WHILE working on our house and left cigarette butts on our roof. We don't mind people smoking, but it's very unprofessional to smoke while working and then leave your garbage on another person's property.

Setting up an appointment for a project estimate was quick and easy. I called and left a message stating that I wanted to schedule an appointment for an estimate . Early next morning I received a call from Gutter Helmet and a nice young man had me scheduled for an estimate in a couple of minutes. So far so good. Looking forward to my free estimate.

No service from these folks; was supposed to be lifetime warranty, that’s a joke. My gutters have leaked between the gutters and facia board since installation. In 2022 they came out to inspect but never came back! These people are not legitimate. Now, when I call them they want my credit card to charge me $50.00 for an inspection. RUN, don’t walk away from these people!

Dan and Jeremy came on time and quickly and efficiently took our old gutters off and replaced them with the on-site manufactured ones. They were polite and communicative so it was a pleasure to watch the process. Unfortunately it became too dark to finish the job and Dan returned three days later to complete the down pipes. The "site" was cleaned up well afterwards.
Altogether a very pleasant experience with a great looking finished product.
Highly recommended

I am very happy with my Gutter Helmet purchase and enjoy the fact that I do not need to climb onto my roof because I get annual maintenance checks. Had my first one a few days ago by Corey. He was very professional and explained the proces step by step. He was very thorough and cleaned up before he left. Thank you Corey.

We were very impressed with Gary Vandiver! He was professional and respectful of our time and explain the work that would be done to meet, take photos and measurements. The team to install arrived on time and product and the company followed up to check our satisfaction. This is our second home using Gutter Helmet and we have been very pleased.

I purchased gutter helmet because I was fed up with cleaning out my gutters after every rain and wind storm when the downspouts would clog with pine needles and branches. The sales person was informative without pressure,; the appointment for the work was faster than I expected; and the installer did a good job, fast and efficient. Now, all it has to do is work.

I'm a new customer to Gutter Helmet and recently had it installed on about half of my house. Half, because I started out with another product; let's just call it LG. I've had problems with that system but the reason I didn't continue with it is that they've priced themselves right out of sight. Cost aside, my experience is that the Gutter Helmet system performs as well or better. It also has the advantage of lower replacement cost should damage occur. A huge difference between these products was the installation experience. The guys from Gutter Helmet brought a Genie lift along which was clearly necessary. They were conscientious, careful, very professional, and really went beyond what was expected of them. The installation of the other system was problematic. I actually had to supply that crew with equipment to do the job and will never recommend that product.

I had Harry Helmet installed the gutter helmet all over my existing gutter system. After a heavy rain, there were seveal points leaking due to gutter works not the helmet. Gutters were more than 10 years old. When the technical came, they opened the helmet and repaired my gutters, including flashings, seams, down spouts which were due to many years no maintenances. Lucus and Corey spent couple of hours and did a great job. They are nice and professional. All the works were free of charge due to life time maintenance for the Gutter Helmet, even if they were gutters issues not the Helmet. I am happy to make the desicion on their products and services.

The salesman was thorough and knowledgeable. He carefully walked us through the steps of familiarizing us with the Gutter Helmet product. The installer came on time and ready to work. He finished on time and even cleaned up and blew off our roof.

Our Gutter Helmet installation experience was with Vince and Corey. Both young men did an excellent job, were very pleasant and easy to work with. They aimed to please! Everyone we have dealt with made this a great experience. If ever we need such a service again there is no question of where we'll go.