Reviews of local pros in Fife, Washington

Jason and Cole were both extremely helpful. Two professionals who knew exactly what to do. They solved our problem(AC blowing warm air in middle of summer) without delay or hesitancy. They set the standard for all technicians and service calls. My wife and I were both very pleased and impressed. Thank you!

Our technician did a great job of explaining exactly what he was doing and what should be and didn't need to be done. he also volunteered to help us in the future if we had any issues or problems. very nice service

Bobs only works with the best service professionals. Rory is among the top 1% of Service Techs that I have met in my adult life. Professional, friendly ( not that fake friendly either ). He has a way about him that instantly puts you at ease that this person is going to solve your technical issue with your equipment.

Will always be a customer of Bob’s Heating And Air-conditioning because of the people they employ, like Rory.

The technician that serviced our broken furnace was excellent. Our house was freezing and he arrived first thing in the morning, was professional, took his time assessing the entire furnace, respectful of the house and was clear about what was going on and what was fixed. Great experience.

We have just used Bob’s Heating & Cooling for the first time and we couldn’t be happier with the service. Xander, the young man who provided excellent service on our furnace and AC units, was extremely personable. He automatically put shoe covers on when having to access anything inside the house and was also very warm and friendly to our small, shy dog. We have happily become repeat customers!

Spoke with Brandi and Wayne for an after hours emergency call, where I couldn’t get my furnace going with an infant at home. Somehow I was able to get it going ahead of them arriving and was able to cancel the call at luckily no extra expense.

This is exactly why I am will always continue to be a loyal customer. They go above and beyond, even to the point of refusing to let me pay / compensate them for the after hours dispatch and service.

Companies like this simply are very, very hard to come by and anyone would be lucky enough to be a customer of their services.

I called Bob's Heating and was able to get an appointment the next day. The tech. called when he was on his way and was able to come earlier than expected. He new exactly what was wrong with our furnace and got it fixed quickly. He also did our yearly maintenance while he was hear too.

You leave us frustrated more than serviced. You came to install a controller for the tankless water heater, which WA St laws says should have been installed originally. I was quoted 2 prices, the lower price was a special when I called back to schedule the appointment. The installer never got the message and charged me the higher price. The lady who gave us the quote is on vacation until next week. The big kicker is that once you installed the controller, I still could not adjust my water heater because now an electrician has to come and switch the valve. That would have been nice to know before you came out. We should have been informed that you only do partial installations. It's always a headache when dealing with Bob's Heating & Air Conditioning. We may eventually get fixes but never on the first time or first call. --Puyallup Home Owner

Came on a Sunday to fix our tankless water heater. Called in the morning and fixed by the afternoon. Everything was great except for the $399 service charge. On any other day it is $159. I wish companies wouldn't overcharge on weekends. I feel they take advantage of customers in emergency situations. Even customers like me who have always used Bob's

Everything from start to finish was great from initial phone call to working with tech. Tech was knowledgeable personable and completely upfront with everything he took his time to explain everything and completed the task to my complete satisfaction. I will definitely use Bob’s again for my HVAC service

Furnace stopped working. They came out next day. Efrain was great. Took care to not damage his surroundings while working, made the effort to get the cat out of the room before working, to ensure it didn't end up in the attic. Explained what was wrong and how he fixed it. He charged me what was quoted. It was great experience.

Bob's initial visit with Greg Coots was excellent. He gave us facts and choices. We had an 18 year old Furnace and hot water heater.
We ended up replacing both. A sale on the heater and a partial fix on the furnace that counted towards the new one helped.
We had they both installed in two days.
We have used Bob's for their filter replacement program for 18 years and maintenance. They are timely and efficient.

I've used and loved Bob's for over 20 years. Recently had an issue with my furnace on a Sunday and was able to get Bob's emergency service department to come out and fix it for us. They were easy to access, prompt in communication, upfront with the charge (transparent about an emergency Sunday surcharge - which was entirely reasonable) polite and thoughtful with the onsite visit and were able to leave us in good running shape again. Kyle, our technician also left his card and contact info in case we needed to speak with him on any potential follow ups. He was super kind and helpful and we loved working with him. Bob's is awesome!