Contractor reviews in Kennewick, Washington

Came to buy a water heater. Ask for assistance so we could schedule a deliver and installation. Had two people say they will have someone come, one came back and said he is on his way. 15 minutes later, a no show. So we just left. Customer service is crap, do yourself a favor and go to Lowe's.

Absolutely thrilled with our new AC installation! They were incredibly knowledgeable, friendly, and efficient. We have a super tight crawl space, but they navigated it like pros and installed our new system flawlessly. They even went the extra mile and helped us remove our old swamp cooler. The entire job was done in just one day! I can't recommend them enough! Highly recommended Heating & Air Conditioning.

had a great experience with Apollo Heating & Air, specifically with Nick, who came out to take a look at our aging system. Honestly, I was a little embarrassed to even make the call since our unit is on its last legs and we’re not quite ready financially to replace it yet—but Nick completely understood and made me feel comfortable right away.

He explained that our system uses older refrigerant, which does cost more, but also walked me through options for a new unit when the time is right. Surprisingly, the quote for a replacement was much more reasonable than I expected.

In the meantime, he recharged the system and had me turn it on. Right away, he noticed a noise that my family and I had honestly just gotten used to. Within about 10 minutes, he made an adjustment to the air handler and completely fixed it—something that felt like magic to us!

For just a few hundred dollars, our AC is back up and running strong and should last us at least another year.

What really stood out was how Nick listened to our situation and worked within it. He was understanding, efficient, and solution-focused from start to finish. This was our third time having the system serviced, and by far the best experience we’ve had.

We’ll definitely be calling Nick and Apollo again when it’s time to install a new system. Highly recommend!

Golden service

Great service

Never got a call back. Needed a HVAC contractor.

The Best Damn Job I ever had, Thanks Bob Ford , Bruce Ratchford

We just had a Women come and she did such an amazing job. Didn't get her name but she had blue hair. Lol but anyways she worked super hard, answered every question, was very timely. She was awesome. Thank you

Jeremy gave me great info when I called in a panic. Alex came promptly, was attentive to my concerns, thoroughly assessed my AC unit and explained what he was doing and why. Paige, in the office, was informative and assisted me to her best ability. I was disappointed in a policy change for the service agreement. Very disappointed since I have had it since I bought my homen9 years ago. Would have appreciated being grandfathered in due to my loyalty. Regardless of management's decisions, staff has always been wonderful. Today was no different. I hate the idea of changing companies. May if I can find one that honors what their policy changed. They have, until this policy change, been worth every penny. The staff cause me pause in changing providers. They are so responsive. The owners/management should reward them.