Reviews of local pros in Kent, Washington

We recently hired Pacific Northwest Restoration LLC to repair our kitchen and fireplace, and the experience was exceptional from start to finish. The team, led by Project Manager Slava Kozub, was professional, punctual, and highly skilled—taking time to explain each step of the process and ensuring everything was done right.

The kitchen restoration turned out beautifully. They blended new materials seamlessly with the existing design, and their attention to detail was evident in every corner. The fireplace work completely transformed the room; it’s now the centerpiece of our home and looks like it came straight out of a design magazine.

They maintained a clean workspace, finished on schedule, and followed up afterward to make sure everything was perfect. It’s rare to find a contractor who combines craftsmanship, integrity, and genuine customer care at this level.

Highly recommend Pacific Northwest Restoration LLC—and especially Slava Kozub—for any home restoration, kitchen remodeling, or fireplace project. Truly a 5-star experience.

Pacific Northwest (PNW) Restoration LLC

Pacific Northwest Restoration is a true 24/7 emergency restoration company. They respond no matter what time you call — even showing up at midnight for emergency tree removal, securing the property, and preventing further damage.
They go above and beyond by helping with hotel accommodations, providing food vouchers, and genuinely supporting people during stressful situations.
They handle everything from emergency services, mitigation, contents, demolition, and full restoration. Professional, fast, and dependable — highly recommended.

My house recently caught fire — it was my first time through something like this and I didn’t know what to do. PNW responded immediately and started work the same day.

Rich Thompson was extremely knowledgeable and patient. He explained the restoration process, the contracts, and each step in a way I could understand — he even adjusted his explanations because English is not my first language. He is very professional. He made us feel of my husband that he cared for our family, our house, our situation. He is a very positive guy. His energy was so inspiring that he made is feel calm and positive during this hard times of our life. As a small business owner myself, I’d be thrilled to have an employee like him; his energy and dedication made it feel like he really cared for this company.

Gwendy Lara, one of the consultants, was fast and very professional during a difficult time.

Jessica Doma was always friendly, professional, and incredibly responsive — replying to my emails, calls, and texts the same day. She is very warm and I can feel her positivity in every situation.

I also met Slavik, the owner, and found him professional, humble, and down-to-earth.

Michael Shoyhin (accountant) and Alex Kulibaba (estimator) were both fast and accurate.

My project manager Ivan Feltsan was so excellent. Always on time, very responsive, and highly professional. He estimated the last job would take two weeks, but his team finished in just one week. They worked so efficiently, and they’re not wasting time. It was easy and smooth to work with Ivan.
He is a leader.

Ivan’s siding team were very accommodating, punctual, and efficient. Always showing up to the property.

Everyone acted like they really cared for the clients and their business— they care deeply about their work. I can feel their positive energy in attending all my needs. The service is very fast and they’re all very accommodating.

Their pricing was reasonable compared to other companies, and I’ve already been recommending them to friends.

I’m grateful to Slavik for assembling such a strong team.

I’m truly grateful I chose this company. I wish I could have employees like Slavik’s — everyone is accountable and genuinely cares about their work and the people they serve. Their slogan, “People Over Profits,” felt real in every interaction. Working with all of them was smooth and reassuring.
God bless PNW!

Pacific Northwest Restoration has been wonderful to work with throughout our remodel. The entire team has been amazing and extremely knowledgeable every step of the way. Our project manager, was especially impressive — he was professional, experienced, and always took the time to explain everything clearly. Their pricing is very fair, and the quality of materials they use is excellent. We truly felt supported throughout the entire process and highly recommend them!

Great company! We had a fire happen to us almost a year ago. Sad and unfortunate, yes, but luckily we met Slavik, Valerian, and the rest of the team at Pacific Northwest Restorations to assist us with the repairs and renovations needed to move back into our home. We had smoke damage throughout the house and the damage and smell was extensive. They are extremely professional, concise in their explanations of the restoration process, and vehemently patient with us when we were unsure of something and/or made helpful suggestions to aid us with the insurance process. The duties and magic they performed on our house was exemplary as well as phenomenal. Not only was the removal process handled with great care, but their attention to detail was insane, bordering on obsessive compulsive. This is in no way a bad thing! We were looking to just simply repair our home. They were able to make it gorgeous and safe for us to live in it again. If you have had an unfortunate mishap happen to your house, and are looking for a company to go above and beyond to repair and restore your home, look no further! They have a profound recipe for success. With the other services that they offer, we will definitely be looking to them to assist us on any future upgrades that we may have.

We're very happy with the work Jim did for us. He's very responsive and reasonably priced. We highly recommend him. Thanks Jim! Much appreciated.

He is fast and reasonal price.
really recommend!!!

James did an excellent job putting in a new locking mailbox..reasonably priced and good work. Highly recommend.

Jim has completed several projects in my condo to which I recently moved. He can often come within a few days so that is helpful not to have to wait… I recommend Jim’s Handyman Services.

Usually, if something of mine breaks, I'm the person who fixes it, because I like to know exactly what was done in case other issues present themselves in the future.
Last year about this time, I had a pump go out, until it got fixed I would be stuck without any heat. Temperatures were below freezing that week and I was a day into having the nastiest flu, I couldn't move without getting nauseated, there was no way I was doing anything.
It was later in the evening, I called and left a message. Jim returned my call (I was surprised since it was after traditional hours) I explained to him my situation. He said he just finished up a job, and was heading home, but he was willing to come by check out the issue & let me know if it was something he could help remedy.
He showed up, checked it out, told me what he believed to be the problem, I asked him what was needed to make the repairs. Stores were closed by this time, I completely understood being an odd job, not to expect him to have the parts on hand. He said he had to finish up a job the next day but he would be back as soon as he could to get started. He even offered to pick up what was needed so I didn't have to.
Jim showed up with everything he needed, worked well into the night (it had to be dismantled and rebuilt) Upon finishing up, it turned out that because of the repair kit providing a larger size pulley than the original
(I checked & to no fault of his, is the ONLY kit sold to make the repair, there was no way he could have known)
the belt listed by the manufacturer & sold to him was indeed too short. Jim was very upset that he was unable to complete the repair, knowing it was needed to provide heat. I assured him my alternative heat source would be sufficient. He said that he would return the part first thing in the morning and he would be back ASAP. That's exactly what he did, and in a matter of minutes had it put back together in no time.
Thankfully Jim was willing to put in all that effort at a time when I needed the help the most. I trusted Jim & he didn't let me down 😊.
Luckily, I haven't had the flu during any catastrophic events since then, stubbornly Independent, so I haven't needed to request his services since, but if ever I need someone I know will come through, I'll definitely hit Jim up in the future.

!!!!! Thank You Very Much Jim !!!!
😁 !!! Best Wishes in All You Do !!! 😁

I had Jim fix a kitchen hot water spigot. It wasn't an unusually hard job, however the repair had become more complex due to the unavailability of some parts. Jim found some suitable parts in his parts supplies...he improvised to get the parts to fit and the end result was a drip-free, secured, working hot tap spigot. His pricing is reasonable and he will finish the job to the customer's satisfaction. Thank you Jim!

Jim did some quick repairs under our house that were time sensitive. He arrived on time and quickly did proper troubleshooting to diagnose the issue. In this case i was helping from the outside of the house which made the job go quicker than expected which was good for both of us. Beyond that i added installing a toilet to the day’s work and he said great let’s get it done. So happy i found a great handyman.

Texted Jim. Prompt response. Set appointment in 2 days. He texted me that morning to let me know he was running late. Very professional. Replaced bathroom faucet perfectly. Very neat and clean and provided fair estimate.
Used Jim’s again today to install a shower grab bar. Jim did a fabulous job and I would highly recommend him.

They spend hours driving their very loud mowers in circles, leaving mud spots and trash all over the lawn.

Please quit blocking the roadways and parking in no parking zones when there is available parking on the street close by in an area not restricted. I've asked your drivers to move, they don't. When they come back they make the road unpassable in larger vehicles.

Friendly environment and down to earth people

What a joke they don’t take on anymore customers because they are full.... how about expanding then

No answer and mailbox full at the number provided. Please correct this issue.

They must be too busy. They never called me back to set up appointment to come give an estimate.

VERY POOR SUPERFICIAL MAINTENANCE, HURRY UP AND QUIT EARLY, WALK RIGHT BY AREAS THAT NEED MAINTENANCE , WITHOUT DOING ANYTHING, EVEN AFTER REQUEST FORMS HAVE BEEN PRESENTED NOTHING WAS DONE. THEY ARE A RIP OFF THEY DO NOT FULFILL WHAT IS IN THE CONTRACT THEY SIGN.

Total lack of respect for other people's property on the site were they're working. I agree with Andre A.'s comments and review below. I'm staying away from this business at all costs.