Reviews of local pros in Kent, Washington

4.7 based on 4052 reviews Back to the listing
    5

    they keep my office squeaky clean! Davids fantastic!

    5

    Our church used Citywide to manage a substantial landscaping project. Our experience with them was highlighted by their attentiveness and desire to make sure the project was completed to our standard. Special thanks to Kyle Edward and his professional and courteous manner.

    5

    City Wide Facility Solutions made protecting my commercial property investment easy.

    Highly recommend them if you are looking for a one stop shop that can manage and service everything required to protect your facility investment, save time, and keep your business clean and safe for both employees and customers.

    5

    These guys take such great care of the place. Always professional and courteous. The account managers I have met are great, you can tell they know what their employees do, I get the feeling they have all been there and have not forgotten, and that says a lot about the company as a whole. Highly recommend for office cleaning.

    5

    Came through in the clutch for me!
    I had a pipe burst during one of the cold Seattle winters and had water leaking on my new luxury vinyl flooring.. it was also during a cold weather warning where barely any companies would come out. I called Citywide and the president of Citywide himself sent out a sub contractor to fix our water issue! I appreciate yall so much!!!!! Great customer service and outstanding reliability!

    5

    Kelly cleans our two locations and does an amazing job every time. Anthony is very thorough on follow ups to make sure everything is done correctly. Great guys to work with and they do a fantastic job!

    5

    City Wide provides housekeeping services to the clinic I manage. They are easy to contact. They are responsive and communicate very effectively. If I ever have a problem, I just e-mail Anthony Thomason and he responds usually within minutes. I am very satisfied with City Wide.

    5

    the people at City Wide are TRULY one of a kind. They are all so accommodating and helpful, I have honestly never met any other business that is so passionate about commercial cleaning and really believe that a clean business is an empowered one. It has never felt like just another sale, they genuinely try to build quality relationships with their customers and i feel like that is so rare these days, seriously. So grateful to have worked with City Wide!

    1

    I regret to say that my experience with CityWide has been very disappointing. Despite having a clear and detailed statement of work outlining the cleaning tasks, the company consistently failed to meet these expectations.

    On multiple occasions, I found areas that were supposed to be cleaned left untouched. Dust was accumulating on surfaces, floors were not properly mopped, and the bathrooms were not thoroughly cleaned. It was evident that corners were being cut and the level of attention to detail promised was not delivered.

    Additionally, communication with the company was frustrating. My concerns were either dismissed or not addressed in a timely manner. This lack of responsiveness and accountability added to the overall dissatisfaction with the service.

    I chose CityWide based on their reputation and the promises made during the initial consultation, but unfortunately, they did not live up to those expectations. Based on my experience, I cannot recommend them.

    5

    I had an amazing experience, working with facility facilities Solution.
    All staff there consistently go above and beyond in work and show a strong commitment to the team's success.
    Currently working with Cole Miller, he is doing a Great job on handling that customer’s issue quickly and professionally.

    5

    Our church uses City Wide for janitorial services. We got a lot of nooks and crannies in our building, and they are proficient in cleaning all of them. There is great communication between the cleaning team and our staff. The Facility Solution Managers are prompt in responding to communications, think outside of the box, and come check in regularly - which we appreciate. We highly recommend City Wide for your janitorial needs.

    5

    City Wide Facility Solutions is led by a dedicated leader who prioritizes both their employees and clients, resulting in consistently superior work. Your needs are their focus – and choosing anyone else? Well, that’d be like leaving money on the table.

    5

    Derek does an absolutely wonderful job on keeping up with our needs. He is always available and always deals with any concerns very quickly. It has really been a great experience to have a liaison to work with. What a great business model!

    5

    Jeffery F. has been a great pleasure to do work with. He always responds in a timely manner and provide a quick turn around for estimates. If you are looking for a company to service any of your property needs I would strongly recommend City Wide Facility Solutions.

    5

    City Wide is an exceptional company that provides top-notch services for commercial properties. Their team is professional, reliable, and always goes above and beyond to ensure that our property is well-maintained and in excellent condition. They are responsive to any issues that arise and consistently deliver high-quality work. I highly recommend City Wide Maintenance for any property needs.

    5

    I can flat out say that this company is amazing. They truly care about their employees and clients. Super refreshing!

    5

    City Wide has been a great company for our work. The staff we have on hand are hard workers and take care of work on their own. City Wide has come through with providing extra services for big projects we have had. Pleasure to do business!

    5

    Kyle’s regular check-ins make it very easy to stay on the same page with him and the crew.

    5

    Amazing service! Professional, reliable, and always does an excellent job. Highly recommend.

    5

    City Wide cleaned multiple restroom floors, locker room floors, and our commercial kitchen floor. The technician was open an honest about the procedure and did not need me to watch him work. The floors look and smell great - a needed service after the school year!

    5

    I just wanted to share some positive feedback about my interaction with our account manager with City Wide today.

    First off, I am the Facilities Manager of a K-5 school with 4 buildings and over 200 people everyday walk our campus.

    Our account manager (Brian) dedicated over an hour to reviewing our service contract, inspecting each classroom of our campus, discussing potential areas of enhancement, and exploring the process of adding more services as our campus continues to grow.

    I don't often take the time to write reviews or evaluations, but I feel compelled to share my positive experience with Brian. He has consistently been a supportive and exemplary representative of City Wide, providing valuable assistance to our organization.

    Thank you for your ongoing support and commitment to delivering services that align perfectly with the unique needs of our school in a personalized, enjoyable, and professional manner.

    Cheers.