Reviews of local pros in Kent, Washington

Great company! They do a wonderful job cleaning our floors and I will continue to use them. Staff is friendly and very professional. They are on point communicating with me about scheduling and my feedback on the services. They have done maintenance jobs for us as well as needed (painting, hanging TVs, etc.). Great pricing. I recommend them for janitorial cleaning!

I have been working with City Wide for about a year and couldn't be happier. They have helped me grow my business. The staff has been super helpful and friendly from the beginning, they have answered every question and concern I have brought up to them. Hopping one day I get to meet and know all of the staff at City Wide.

We hired them on about 3 months ago and in that time, they have done an exceptional job. First cleaning company that we have hired on that check in to see how they are doing and anytime I have reached out to them they respond in a timely manner. Highly recommend this company.

CityWide’s entire team has been fantastic from day one! They are responsive, thorough, and always right on time. The cleaning team does a great job of ensuring our entire 6000sq ft store is spotless before they leave for the evening. Above all, they are flexible and willing to make adjustments to meet our needs. Great management team and cleaning crew! Thanks to you all!

Terrible Experience, DON'T USE THEM. Very difficult to work with their Administrative Assistant/Accounting. Julie in specific has been the worst to work with. The sales team only cares about getting a contract signed and then the cleaning itself is not up to satisfaction. Although the office cleaners were good, the unit cleaners were less than decent. Additionally, the accounting is schematic and ruthless. They apply payments to invoices of their choice which forces late fees to be charged to older invoices. When they make errors, or intentionally apply payments to the wrong invoices, they charge us and make us pay for it! One time we accidentally paid the wrong company with the same business name I mean mistakes happen. They continued charging us $800 a month and REFUSED to clean our office spaces and units for TWO WHOLE MONTHS while still charging us $1,600, for no work. They have no sympathy and ruthless. They have zero partnership skills and their entire pricing dynamic is very schematic and not how anyone should run a business. I find their accountants very rude and the company is just awful to work with. I don't usually leave reviews but I wouldn't want anyone else to be tricked into such a terrible partnership in the future. I regret giving them a chance to service my 260 unit apartment complex. I will never recommend their services.

Great organization with a focus on customer happiness at the top of the priority list. A truly God-centered organization. I couldn’t be happier with City Wide!

We are incredibly grateful for the outstanding service provided by City Wide at our church. From day one, Cole Miller has been great to work with - responsive to our needs and instrumental in managing a smooth transition from our previous provider. His professionalism and follow-through gave us confidence from the start.

The City Wide team is consistently reliable, respectful, and attentive to every detail—both inside and out. The cleaning crew keeps our sanctuary, offices, classrooms, and gathering spaces spotless and welcoming week after week. Meanwhile, the groundskeeping team has done a beautiful job maintaining our outdoor areas, making them neat, tidy, and inviting for all who visit.

It’s clear this team takes pride in their work and truly cares for our sacred space. We highly recommend City Wide to any organization seeking dependable, high-quality cleaning and grounds services.

Thank you for helping us keep our church looking and feeling beautiful!

Our church at SPC really appreciated working with City Wide! Cole has been communicative, dependable, and a pleasure to work with. The cleaning services have been consistent and thorough, and it's made a noticeable difference in keeping our church facilities welcoming and well-maintained. We highly recommend!

CityWide has been an essential partner in keeping our facilities in top shape. Their team consistently goes above and beyond—ensuring everything from weekly roof cleanings to keeping every light in the building working flawlessly. Whether tackling complex projects or handling the simple day-to-day needs, they approach every task with professionalism, efficiency, and a genuinely positive attitude. Their attention to detail and dedication to quality are evident in everything they do. Cole is always responsive and ensures that tasks are completed within our requested deadlines. We truly value all that CityWide brings to our operations and look forward to many more years of outstanding collaboration and support.

I’ve known this company for years. Very professional very thorough. A complete departure from most companies in this industry. They do a great job, they are reliable and they care enough to come and communicate with us on a regular predictable basis. Two thumbs up.7

Shane is very knowledgeable and communicates better than any vendor I have ever used. Highly recommend!

Shane is amazing! Great team and they really value the customer. Highly recommend

The team at City Wide Washington has been exceptional to work with at every level. This has been one of the most impressive and seamless experiences our team has ever had. I would highly recommend them to anyone looking to take their performance to the next level.

Working with the City-Wide Facility Solutions team has truly been a pleasure. I’ve really enjoyed collaborating with Jason and his team. The partnership has been effortless—full of trust, open communication, and a genuine “let’s do this right” attitude. I highly recommend City Wide to anyone looking for a dependable, easy-to-work-with facility solutions partner.

City Wide Facility Solutions delivered for us when it counted. We reached out at the last minute during a major rain event in Issaquah, and their team mobilized immediately. Their quick response, steady professionalism, and the quality of their work stood out from the start. They worked through the night alongside our staff and kept a calm, positive attitude the entire time. Their team integrated smoothly with ours, supported every need without hesitation, and played a key role in helping us protect our neighborhoods from flooding. We are genuinely grateful for their support and would not hesitate to call them again.

Kyle and his team at City Wide Facility Solutions are the best out there! The work they do is absolute quality to its finest degree. Kyle and his team are the most pleasant and professional people to work with, and their solutions speak for themselves. Anything from cleaning to full building repairs they handle more than 100%. City Wide is not just here to make money off you, they genuinely care about the service they provide, and how their customers feel. I would recommend them to ANY company looking for facility solution services. Thank you to everyone at this amazing company!

This was my first time working with City Wide and would definitely hire them again. Our parking lot was a completely eyesore and one of my tenants biggest complaint. City Wide made the project a breeze with reliable communication with Jasen and the crew was easy to work with. The tenants are happy to finally be able to see the lines and numbers even in the dark. Thank you City Wide.

Great service, excellent communication, fair price

Raul and his team were great! They communicated very well, checked in with me to see if there was anything else I needed, alerted me to an issue on my deck, and my driveway and windows have never looked better. Highly recommend!

Windows look great!

Excellent customer service, and quality of work. We are very happy.