Constraction reviews in Kirkland, Washington

I am happy to write a 5-star review for MaintCo, a general contracting company that recently completed a major renovation of our home. From start to finish, our experience with MaintCo was outstanding.

We worked closely with our project manager, Don Melcher, who was incredibly professional, knowledgeable, and attentive to our needs. Don communicated with us frequently throughout the process, keeping us informed of any changes and ensuring that the work was progressing as expected. He was always available to answer our questions and address any concerns we had.

The renovation itself was extensive, and we had to move out of our home for two months while the work was being completed. MaintCo's contractors were reliable and skilled, and the quality of their work was exceptional. They took great care to ensure that everything was done to our satisfaction, and they always left the job site clean and tidy.

One of the things that impressed us most about MaintCo was their commitment to meeting our timeline. We had a specific date in mind for moving back into our home, and Don and his team worked tirelessly to ensure that everything was completed on schedule. We were thrilled to be able to move back into our home exactly when we had planned.

Overall, we couldn't be happier with the work that MaintCo did on our home. They exceeded our expectations in every way, and we would not hesitate to recommend them to anyone in need of a general contracting company. If you're looking for a team of professionals who will go above and beyond to ensure your complete satisfaction, look no further than MaintCo.

Shilly is an outstanding project manager working with an excellent team. Jake, Zac, Jairo as well as, his family,
Adrian, and Edwardo. ( there may have been a few others that I forgot their names) were so very talented and had expertise in
their specialty areas.
I was so very blessed and lucky to have this opportunity to meet
These sweet and very kind people . They were such a joy to be around!
My kitchen looks beautiful with all the work done now after a few months!
The painting that needed to be done after the repairs, new kitchen floor and beautiful countertops were installed!
All can say is Wow! MaintCo is definitely lucky to have these fantastic people working together whether, actual employees or
contractors
I love these people and I hope that they will stay in touch with me!
What a treasure to have met all of them!
If I could they would have been rated with a 10

YI

I had a very positive experience with Maintco. This was mainly due to their project manager Shilly who saw the project from beginning to end. She did an outstanding job and was very meticulous in all the details. She went over and beyond to make sure we had great customer experience and finished the project in schedule. Thank you!

Our condo used Maintco to fix a water leak and our contractor, Marcela, did a good job in helping with picking flooring, carpet and replacement for countertops. She has up-to-date style and the work was done well. The only complaint was it took longer than expected, partly due to a large crack in the granite that was not budgeted for in the initial bid.

Update: When we sold our condo, the inspection found a small spigot leak. Maintco fixed it right away and removed the hot water heater and washer/dryer to insure there was no additional water damage. I’ve changed my review to 5 stars since the work was done so quickly and professionally.

Maintco did a terrific job replacing some rotten siding on the front of our house. From the estimator to the work crew to the office staff, everyone was professional, friendly, thorough, and a pleasure to work with. My husband and I look forward to working with Maintco on our next house project.

What a wonderful experience.! Shilly was our project manager and boy did she deliver. Her word is Golden. Whatever she said was accomplished. First of all, she was always on time, would answer all my questions, her communication was excellent. when there were hiccups in the project, she had the answers. And not just one but a variety and we would pick what would work best. She worked well with me. The subcontractor, Martin, was excellent also. What a great team they are together. He was always willing to go the extra mile. Martin was always on time also. The communication between Shilly and martin was excellent and also when they communicated back to me.
I would most definitely use them again
thank you Shilly, Martin and the team for all your hard work. It would not have turned out so beautiful without you.
Janet Christiansen
President bridgehaven condominiums

Maintco came and repaired a microwave exhaust fan venting issue. Shilly was very quick to setup an appt. to fix the issue the next day. This was originally installed by Maintco 5 months ago and the fan vent didn't open properly to allow air to flow through the vent piping to the outside. The fix was done by Martin and is now properly vented. He did a good job with the fix and is an excellent dry wall person.

I continue to be so impressed with MAINTCO. I have unfortunately had to call on them a few times over the years due to home water emergencies and most recently in May 2024 when a water pipe burst on a holiday weekend. They responded very quickly and all of the subsequent mitigation and repair work was really well handled. They were also very helpful in working with my insurance company. I highly recommend them.

Maintco did a great job in repairing a leak in our ceiling. All the workers were professional and efficient, and the office staff were very friendly and helpful. We are especially pleased with the final repainting which was very meticulously done. Thank you!

Maintco helped me through an unexpected crises of water damage. From the initial mitigation steps to the starting of the renovation project, they were in constant communication along the way and I felt very well taken care of especially since I had never had to handle a situation like this before! My project manager, Shilly Samampouw, was always lovely to talk to, extremely knowledgeable, and took care of all my questions and concerns quickly. I could tell she would go out of her way to make sure the job was done correctly, and this was helped in no small part through the great subcontractor Martín that we worked with. He was also a pleasure to work with, extremely knowledgeable, and overall put me at ease knowing everything was getting fixed up the right way. The entire Maintco team definitely made this extremely stressful process of dealing with water damage much more bearable, I'd highly recommend them for any and all general contracting jobs, be they emergency situations like mine or not!

Overall good efficient friendly and professional

Shilly, the project manager, was very helpful, informative and helped me decide on carpets color and texture and steps on how to re-organize the rooms. She took many extra additional steps on her own to make sure I was extremely satisfied.

How communication skills were impeccable in as much as being pleasant, nice professional, but also explaining to me step-by-step how the system would proceed. She was very reassuring at every step of the project.

Excellent service and very professional employees.

Maintco sent out Jake to our condo, and he was very pleasant, skilled and clean.

Fixed the issues, spoke to use about the process and didn't leave a mess at all.

Thanks, Jake!

We had extensive water damage to our condo. Maintco came immediately and began the drying out process, followed by re-construction. Maintco kept us apprised of the schedule during the estimate/insurance approval process. Once we had insurance approval, our project manager, Marcela Maas, met with us to determine the scope of work. I was very pleased with how responsive Marcela was to our questions and what an excellent job Maintco did on putting our condo back together. Maintco went above and beyond our expectations. I highly recommend Maintco, and our project manager, Marcela.

We engaged Maintco to repair the water damages in our condo that resulted from a hot water pipe leak in the laundry room. Maintco's project manager Shilly and the work crew headed by Jairo did an outstanding job. Shilly was efficient in arranging the repair schedule. She was always available by phone or in-person when we needed her attention. It was a pleasure to work with Jairo on a day-to-day basis. He listened and communicated well. It was obvious that his crew hold him in high regard. They were able to complete the repair work in less than 2 weeks, which was phenomenal. I would recommend the Shilly-Jairo team for any future jobs.

Highly recommend. Staff was efficient and professional. They were responsive to my needs and concerns. Marcela was a pleasure and always had my satisfaction as her top priority

We recently had our condo repaired by MaintCo after experiencing significant water damage, and we couldn’t be more pleased with their service. From the start, the team was incredibly responsive and flexible, recognizing the urgency of the situation. Marcela, the project manager, was a standout—she kept us informed every step of the way, ensuring we knew what to expect and when. The quality of their work was excellent, and the professionalism of the entire team gave us confidence throughout the process. We highly recommend MaintCo for anyone in need of fast, reliable, and well-managed repairs.

Austin Holt is a qualified gem. So kind and knowledgeable. He saved me in my situation. Thank you, Austin. Cheryl, Mill Creek

Marcela was great to work with. She was super responsive with any questions I had and you can tell that she cared about about the work/service that is provided!

I have nothing but good things to say about my experience. When Zach and Robbie arrived at my home the first thing they asked was if they should take their shoes off. They were extremely kind and courteous while they did their work in my bathroom, and took the time to explain what was going on. They worked quickly and efficiently, and they thoroughly cleaned up after. Excellent experience. I highly recommend.

The remodel of my guest bathroom turned out great! There had been a leak in the wall that caused significant damage. Although we waited a long time for mitigation to happen once Shilly came onto the project and the rest of the work began everything ran very smoothly. Shilly was always very easy to get ahold of and kept me informed on the progress. Jairo and his crew did great work and were polite and punctual. I’d use them again for a bathroom remodel for sure.

Finding an honest professional plumbing service can be challenging. Maintco was recommended by my property manager, and they did a great job. I recommend Maintco to anyone concerned about quality jobs and service.