Constraction reviews in Kirkland, Washington

More than a week since they came to give an estimate for adding a skylight and fixing my gutters but I haven’t received anything!
Contacted the guy that came and did the measurement a couple of days ago and he said I should receive the estimate soon, but still got nothing!!!

Update to answer the response from the owner: When I called the guy, he didn't tell me that you are waiting for another company to give you the quote! He just told me he probably forgot to send it.
Also, I didn't have any special order! it was a simple 2x4 skylight! I hired another person, and he did the installation in a single day (he did the measurement and installation in one day)

Atrax did an awesome job on my roof and I highly recommend them. Luis was very friendly, professional and very helpful. His work was fast and with high quality.

Luis and the crew were great to work with from start to finish. They were professional, friendly, and paid close attention to the details, not to mention the price was very fair. Of three bids they were the clear frontrunner, and I’ve already decided to work with them on a different project. High value for excellent quality.

Danyllo is a very professional and honest contractor! I got a flat skylight dripping around the corner after heavy rain. Several roof contractors came but no one can pin point the real problem. One even suggested to replace all my skylights without actually going on the rooftop... Then Danyllo came to inspect, find the problem, small and seems unrelated so the previous contractors didn't even notice. It turns out that's the real problem which cause the dripping. The day after, Danyllo and his team came again for the repair job.He took photos during and after the job, explained to me everything in details, answered all my questions. Finally, a professional and honest contractor! I'm so glad I called Atrax and definitely recommend Danyllo to everyone I know who needs better roof service!

Luis is the best! He helped us providing different solutions to fit our budget. The job was done beautifully. We feel so lucky to have a solid roof before the heavy storm hits last weekend. Big thanks!

Tried to get a quote for our roof and gutters, had to reach out to Darryl after his visit to send the quote. We were promised we would have it end of day Monday. It is now Friday, and we still haven't even heard from him. Even if we received the quote now, I would not trust the company to complete the work.

Update: I have still not received the quote as of 9/21/22 and the company is blaming me for their failure. Thankfully we went with a much more professional and timely company that was able to give a quote and complete the roof in the time this company took to respond to me. Will not be recommending this company to anyone.

They were the best. Luis needs a raise he is the best PR man I've met explains the job. Tells you the price of the unexpected. It was a great experience. I would recommend this company to anyone needing to have a roof done

Daniel and Luis did a great job on our roof this morning. I highly recommend them and i will call them again whenever we have a project or repair for our home that is in line wit the work they do. Thank you for keeping our home in great condition and being reliable to work with Daniel and Luis

Atrax came to inspect and repair a roof leak that happened after my roof was hit by a falling branch during a windstorm. They replaced some shingles and repaired the underlayer. Months later the leak started again. Atrax came out right away to check their work as it was still under warranty. Turns out there was another hole from the branch right above where they did their original work. Atrax was kind enough to repair it at no charge even though it wasn't technically part of the original job. Both times they came out to work on my roof they responded very quickly and were very professional.

Atrax recently installed a new metal roof on our main home and ADU. They delivered a high-quality roof for a fair price while demonstrating professionalism, integrity and patience. We’re happy we selected them for our project, they’re our go-to referral for any roofing and/or gutter work. And if for some reason we need a roofer in the future we’ll unquestionably use them again. But we don’t expect to, due to their workmanship.

Our project was a long, complicated effort due to the nature of the roof. Multiple roofing companies declined to submit quotes, or provided opaque ones that allowed for considerable overages. Atrax did the opposite. They provided a quote that was both detailed and accurate, and answered a plethora of questions we had about the details.

They went above and beyond to mitigate the immediate leak, before we’d even selected them for our project. One of their employees, Darrell, spent an entire day at our home doing a detailed analysis of the issue, after which he elected to tarp the entire roof in order to prevent further water entry. He worked independently on the roof in the dark to do so – and did so out of his own empathy for us as homeowners dealing with a leak in our toddler’s bedroom.

We really can’t stress how much we appreciate Atrax’s integrity and patience. They fielded 100s if not 1,000s of our questions throughout the project, and didn’t at any point express even a hint of frustration. And as curveballs arose during the installation they confronted them professionally by providing detailed and thoughtful plans for their resolution, while stressing that any expenses resulting from the complications were their responsibility.

We’d like to specifically thank Danyllo, Luis and Darrell. The three of them went above and beyond to keep us up to date and make sure that we were beyond satisfied with the result.

If you choose Atrax for your project you won’t be disappointed.

Atrax just finished a tear off and reroof of our large backyard shed. Luis was professional, helpful and friendly from bid through completion. Their cleanup was stellar and they even used a magnet in the lawn to make sure that they left no nails behind.
The next time I need a roof or gutters Atrax will be my first call. I highly recommend them.

Atrax Roof and gutter was top notch in every aspect of our roof replacement! Luis was great to work with and they were fast and professional to deal with. They did both a roof repair this winter and replaced our entire roof recently. Highly recommend!

I just wanted to give a shout out to Luis. Dealing with home issues can be stressful and Luis was great and so helpful! He went above and beyond and I would recommend him to anyone.

Luis and his crew were kind, efficient, and reliable. They repaired two skylights for us, installed multiple roof hooks, and cleaned our house and shop roofs! Very professional and fast. Thank you so much, we highly recommend them!

We recently had our roof replaced by Atrax. Luis and Danyllo did a great job. They pay attention to the details and work hard. They response quickly if we have any problems or issues. When the work is done, they cleaned the job site very nicely. We really appreciated their work.

I look forward to recommending Atrax to friends and family. The professionalism, workmanship and communication is top notch. Luis explained the diagnosis of our leak and repair process very clearly. He sent pictures before and after the repair, and once completed, he thoroughly tested his work. He even exceeded expectations by cleaning out the nearby gutter (not an easy task on our home). Luis then assured us that Atrax stands behind the work with a guarantee. Atrax is what I want in a roofing company. Thank you Luis and Danyllo for your excellent work; you have one more loyal customer.

It takes a lot for me to leave a review. Atrax came as a referral to us. After discussing the problem with Luis, who is incredibly knowledgeable, we went with Atrax for a full roof replacement. They got us scheduled quickly, work was done in 3 days, and the end product looks amazing. Atrax has made it to my very short list of companies I would refer on to others. They were professional, listened to our needs, and didn't over-sell or pressure us on things that we didn't need. Atrax fully demonstrated the meaning of integrity through the entire process, which is incredibly hard to find these days. You will not be disappointed in what they have to offer and the end product they produce. At least have a chat with them if you are thinking of a roof repair or inspection. Highly recommended.

We have a leak in the roof above the kitchen. My friend recommended Atrax Roof & Gutter to me. I called them, and they arranged the time very quickly. Their service is very good and the price is very reasonable. This is a company that I will cooperate with for a long time, and I will highly recommend it to my friends. I am very happy to find this company! I don't have to look for a good roof repair company anymore!

I'm recommending Atrax first and foremost because of the quality they provide-- every detail was carefully attended to. My new roof is uniform, unlike some I have seen that look good from afar, however when looked at up-close there are several obvious inconsistencies which can be detrimental to your home. Not with Atrax! They are very genuine, eager to help, and easy to work with. I appreciated their transparency, I feel confident knowing that I received help from people that are honest and truly care about the service they provide as well as the customers they provide it to.

We hired Atrax to replace our roof with metal roof. They were very professional and friendly!
From day one to the last day the project, they were always on time. At the end of each day they sent before and after photos of the project and kept me informed on what was going on.
I honestly can say that they exceeded my expectations. Our new roof looks amazing.

Luis and his team from Atrax Roof & Gutter were great. I had soffits and eave work done in addition to the gutters replaced. They were on time, very professional, very knowledgeable about the the work being done and their work was great! In the future, when I need additional roof work done I will definitely get them a call.
Job took two days in October 2022.
Thank you Team Luis!