Reviews of local pros in Kirkland, Washington

Pacific R&R did an amazing job removing moldy drywall and cleaning out the mold from the wall. James was great to talk to during the estimate and he provided all details to my satisfaction. Their pricing was reasonable and they were able to schedule me in pretty quickly. The floor was even cleaner when they left! Detailed report included photos. Highly recommend.

Pacific remediation did an excellent job at rebuilding and remodeling our home after a house fire, that’s part of my kitchen on their home page. Steffen came immediately to get my home secured.
He was supportive and was very creative to help with design ideas. My home turned out beautiful, updated and modern. Some of the sub contractors were not reliable. Steffen was not able to control reliability of the subs and it often seemed like his staff may be having issue. It took 10 months to complete the interior. My cupboard paint is not holding up at all lots of chipping. I requested my warranty information for cupboards etc. when they came to get the last check. I was assured they would be sent.
I did not receive them. I’m happy that they were able to do a nice job on the repairs.

We had a hot water pipe burst in our crawl space and the plumber who found and repaired the leak recommended Pacific Remediation to assess the damage. We are so grateful they did! Their incredible remediation team did the extensive work to remove flooring, dry wall etc and dry out the damage. They were professional, friendly and committed to doing the job right. Then came the restoration part. We were lucky enough to work with Tyler. He is a true craftsman. We knew we were in good hands as we watched him methodically take on all parts of the repair. His work is of the highest quality and he never rushed if something needed special attention. He was friendly, thorough and did beautiful work!! We would highly recommend Pacific Remediation. Thank you so much to everyone there. Damage to your home is a stressful thing and the entire staff at Pacific Remediation made sure we were taken care of and our home was restored.

I am pleased to express my gratitude for the outstanding work done by Tera-Rose Layton during renovations in my condo. Her professionalism, attention to detail, and effective communication skills made the process seamless and stress-free. She demonstrated a deep understanding of the project requirements and ensured that everything would be executed with precision.

Tera-Rose Layton was proactive in addressing any issues that arose and consistently kept me informed about the progress. Her ability to coordinate with the contractors, vendors, and other stakeholders was impressive.

I appreciate her dedication to delivering high-quality results and her commitment to customer satisfaction. I would highly recommend Tera-Rose Layton to anyone seeking a reliable and skilled project manager for their renovation projects.

I absolutely look forward to working with her again on future projects in my condo.

We had an excellent experience working with Pacific Remediation and Restoration. Steffen and James (co-owners) and Ashley (project manager), along with their skilled team, provided top-notch service. I am impressed with the quality of their work, following a storm where a tree came through our roof and required water remediation and restoration of our house. Tree removal, water mitigation, new insulation, roof, walls, ceiling, paint, and flooring. Everything was handled by PR&R and their subcontractors.

I'll never forget the initial day I called PR&R (in a panic) and Steffen picked up. My intention was to talk to a few contractors and compare but there was no need. Steffen's calm confidence immediately put me at ease and I knew we were in good hands. My intuition served me well. He headed over and got straight to work on protecting our property from further damage, with the help of James's remediation team. What a great first impression! From there, he always took the the time to chat, explain details and ensure the success of the project. I have immense respect for him and the way he does business.

Working with Ashley, our project manager, was a dream. Her easy going yet confident demeanor, feel-good energy, and sense of humor made the experience enjoyable. She regularly stopped by to check on progress and walk us through what was to come next. Together, we admired Tyler's meticulous repair work. This collaborative atmosphere, coupled with the fact that she has this process down to a science, instilled trust and allowed the rest of us to relax. I really appreciated that!

Steffen and James worked tirelessly, communicating information to my insurance company in order to help me get the claim paid. Having previously worked with a local and very popular water mitigation/restoration company whose CEO was frustratingly deceptive, I'm so thankful for PR&R's methods and values. They turned a stressful and inconvenient situation into a positive experience.

Thank you PR&R team! Hanley, Tim, Russ, Cassi, Tyler- you were all a pleasure to work with.

Left me without running water in kitchen for days...
then left my apartment a construcion site. They told me the process would be 4 hours, then turned into days/weeks. If I knew my apartment would turn into this I would have never started this process until after holidays. No communication whatsoever.

We used Pacific to remediate a leak in our bathroom and to do the whole remodel. Would totally recommend. These guys are the best contractors I have ever worked with and we are so happy with the finished result. Although I’m glad to have a beautiful bathroom, I’m sad to finish working with them.

When our previous contractor unexpectedly abandoned us after a devastating pipe break left 70% of our home in ruins, we were absolutely panicked. Then, Pacific Restoration and Remediation stepped in like true heroes! From the moment they assessed the damage, they expressed a genuine desire to help us rebuild our lives and our home. What truly stood out was how easy the entire crew was to work with. They were incredibly responsive to our communication style, happily engaging in conversation whenever we visited the site to check on progress – it made a huge difference to our day-to-day!

Personally, I was dealing with a lot of stress and high anxiety throughout this ordeal, and I know I wasn't always the easiest to work with. However, the entire team at Pacific Restoration and Remediation handled everything with such grace and understanding. They were consistently patient and supportive, which meant the world to me during a very difficult time.

Beyond the exceptional service, the quality of their work was outstanding. Pacific Restoration and Remediation didn't just put our house back together; they completely transformed our dated home into a modern, contemporary space that truly reflects our style. They took a truly awful situation and turned it into an incredibly positive outcome for our home's aesthetic and functionality. We are absolutely thrilled with the final results!

We were also so impressed that the owner of the company, Steffen, often took the time to personally swing by the site to check in on the progress. It was clear that Steffen has an incredibly keen eye for detail and held his team to the highest standards. If anything wasn't quite to his liking, he ensured it was redone to perfection. This level of commitment from the top down truly reflects their dedication to excellence.

A special shout-out to the project manager, Ashley, who was our main point of communication. She kept us consistently updated, making us feel in the loop every step of the way. We always felt like we could reach out to her with any questions, and she consistently made herself available. It was such a relief to have someone so communicative and supportive guiding us through the process. The entire remediation and restoration process with Pacific was unbelievably smooth, and we are so incredibly grateful for their commitment, expertise, and genuinely wonderful and understanding team who delivered beyond our expectations!

James and his team are excellent. My wife and I just bought a house and our master shower drain was completely disconnected. This dumped water into our kitchen ceiling and walls. The first company that came to look at my water damage in my kitchen took one look and said the whole thing had to be gutted. So I called Pacific Remediation and Restoration at the request of my agent.

James came out, started assessing the water damage, asking me questions, and explaining how the whole process works and why they need to use certain tools, etc. Very informative! He also let me know that a salvaging of the kitchen was possible, but that he'd try everything he could first to dry it all out with minimum damage. Well that's exactly what happened, Pacific Remediation was able to get it all cleaned up in a timely and professional manner, with only dry wall tear out and some cosmetic damage to the kitchen. Super honest company, fantastic quote. My suggestion: don't waste your time with any other water damage repair shop.

My house was burned down 2 years ago, and I have been working with Pacific in the last two years remotely to rebuild my house in Bellevue. They pay attention to details and extremely professional. They are the company you can trust and I feel so luck to have Pacific as a partner to build our dream house. THANK YOU!

Superb. Pacific Remediation really saved my basement. I originally had another company do a mold remediation and they didn't complete the job after they didn't pass the test. I called James and Hanley and within a week, they were at my place cleaning up the mess and doing a stellar job. Passed mold inspection with flying colors. Not only were they friendly, they were fast, efficient and really stand by their work.

This has been the worst experience I have ever had dealing with a water damage situation. After they started drying everything for a week, I find out their plumber left an unattached water line in the garage, so we had MORE water damage! If you like attention to detail and don't like pushy, aggressive people please avoid.

When our rental home burnt down a few years ago, it was one of the worst things that happened to us. The garage was completely burnt down and the main house sustained substantial smoke and fire damage. Needless to say, we needed to do a substantial clean up and restoration to the property. I checked and interviewed about a dozen contractors and Steffen and Pacific Restoration and remediation stood out. Their communication was excellent, the price was fair and the team easy to work with. They were set up with the latest contractor portal so selection of parts, fixtures and equipment and approvals were easy. Their project manager Ashley was outstanding and efficient. Steffen was amazing to work with. His attention to detail was great and he personally was very involved with the design and gave numerous suggestions to improve the layout. His team was adept with helping with the insurance reviews, sub-contractor selection, city and county permit filings, inspections and overview. The only cons were that a few of the sub-contractors turned out to be unprofessional but Steffen was quick to remedy the situation and replace them. The project also took longer than expected because it was in unincorporated King county with a different permitting process and a few other unexpected issues which are to be expected in a large construction project. Post construction, the inspection went smoothly and had surprisingly few issues to address. The home was so beautiful once it was complete, that there was a bidding war to rent it. A year later, we had a few issues cropping up like an AC system malfunction and a leaking sink. Steffens team responded promptly and fixed them. I would wholeheartedly recommend this company for their reliable and professional work ethic. Over the past few years, Steffen has become more of a friend to our family and we are very grateful we got the chance to work with him and his team.

I contracted Letdel Construction to for a full remodel of my house. They did all the design, 3D modeling, and permitting. They were able to get started faster than the other contractors I spoke with. These guys are awesome and I am referring them to my friends.

Efron from Letdel Construction handled everything for our project, from design and permitting to the build itself. We needed a DADU in the backyard, a full interior remodel, and a new roof. His team delivered with professionalism, clear communication, and top-quality work. Highly recommended if you want your project done right from start to finish.

This is my first time ever doing a home project that requires a contractor, and I called around but Efran and his team made it so easy. Everything from making the plans, design, getting everything together for the permits. It's been a great experience!

Letdel Construction Group did an amazing job on our home addition. They handled the drawings and permits quickly, and the build was completed faster than expected. Great communication, solid craftsmanship, and a smooth process from start to finish. Highly recommend them for any design-build project!

These guys are amazing. Fair prices and phenomenal work. We've been using them for at least 4 years now and have no intention of using anyone else!

These guys suck at driving on the freeway. Dangerously slowing down and speeding up on 522 to not let people pass their big dump trucks on the left lane…

I want to say, we have had Ricardo and team work on our lawn, deck painting and overall outdoor repairs. The team is amazing, thorough, professional and answers all questions and makes suggestions. I highly recommend them!!! We have worked with them for many years!!!

Cat calling in 2026 is crazy, especially in a work truck, can’t get more sexist than that