Constraction reviews in Lakewood, Washington

I had an OK experience not great. Crew was very nice and professional but they were not able to complete work as desired and refused to compromise on price afterwards.

While driving, I observed one of their employees showing obscene gestures out of the window. I would expect more professionalism from employees in a vehicle with their company name.

I can't speak to their quality of work... I had emergency situation with a large amount of disturbed asbestos in my home, and they wouldn't even take the job. They said they were too booked. If a company doesn't have space for emergency situations, then something has gone wrong in my opinion.

Exceptional quality from start to finish. Every interaction felt personal, and they truly cared about delivering great results.

Can't call and ask questions regarding issues with your home if you are renting it. Tried to ask for some results for my home and they told me its between them and the housing manager, yet I rent the home and should be included in these results as I do pay for the home. Great job, lady at the front desk.

Brian, Luis and Moritz did a great job. Super professional and answered all my questions and willing to go the extra mile to keep things clean!

We used NWA to repair water damage to our bathroom & kitchen floors. The process started with the Abatement and cleanup from the water damage. Not only where the on time and extremely professional, but as the home owner, we truly appreciate the care they displayed for our home during the process. We lived in the house while the abatement equipment was running 24hrs a day and again, the staff from NWA, never left the work area a mess and made living with the equipment much more tolerable. Also, the staff, knowing there would be construction repair, took the time and consideration during the abatement to make things easier for the construction crew, saving time and costs. While we hope to never have to go through this process again, if we did, we would not hesitate to give NWA our business. I highly recommend NWA. Thank you to the team at NWA!!

They seemed like decent guys, then Kevin sits down all day and nothing for done, I fired kevin

Zack and his team were on time, great listeners, very communicative and their work was done perfectly. We had water damage in our living room and they came out and took care of things with the least disruption possible. I'd highly recommend them to anyone.

While I've never required or used their service, one of their drivers was a total reckless a-hole. Yesterday morning one of their trucks was going 85-90mph on I5 south (60mph limit), almost causing several accidents while changing lanes wildly without any blinkers or regard to other driver's safety. He was tailgating people and even changed lanes from one end to the other, cutting drivers, and again, no blinkers.
Was he late for an appointment? Does it matters? If he had caused an accident, he would have been late anyway, and in the process made other people late for their destinations.
You have to wonder what kind of service a company with employees with so little respect for the law might provide. The company may not be to blame, but their vehicles have their logo and company name in them, so they represent their values and integrity.

I call into the main line and was greeted by an unfriendly person who had poor phone skills. They did not seem like they wanted my business. The lady transferred me to another line which went to someone else's voicemail.

I am a legit lead, that wants to literally give you my money and they handled my call poorly. I called AdvantaClean right afterwards, got a friendly representative and scheduled an appointment. Simple stuff, and the low Google rating makes sense to me.

I regret to say that our experience with this company has been disappointing. As a preferred vendor for our HVAC company, we had high hopes for their services. However, our interactions with the leadership staff member at their office left much to be desired. They displayed a lack of responsiveness, care, and attention to detail, which made working with them a challenge.

The on-site staff, including repair project manager, were courteous, which was a silver lining in an otherwise frustrating situation. However, the abatement clean-up and repair work fell below our expectations. Despite their efforts, the final outcome of the project did not meet our standards. It appears that the team may be either overburdened with work or lacking the necessary skills to deliver the quality of service we anticipated.

Overall, our experience with this company has been far from satisfactory. We hope that they take our feedback into consideration and make improvements to their operations, particularly in terms of communication, attention to detail, and the quality of their work.

NWA came out to clean our dryer vent. They were punctual. Victor was professional and explained the process and how often we should have this done. There was quite the pile of lint outside the dryer vent, which Victor cleaned up before leaving. I would definitely recommend this company.

Northwest abatement is one of the best companies I have used for my home throughout the years, my business, and my friends love them as well. they’re a decent price given the work that is performed . They show up on time and when they’re running behind or need to reschedule they always call. I’m always understanding as they are a big company and deal with many things besides residential and small businesses , so I am perfectly satisfied with a call. All the staff that have came to my home/business are polite, and well represented . They explain everything throughly and clean up after themselves. They are always willing to answer questions when asked and have the answers on site. They make me feel relieved when there’s any concerns , and make sure that I am well informed . Everyone has different views and opinions but from me they’re the ones I recommend to anyone I know , including my friends / other businesses nearby.

I really appreciate the Northwest abatement team who came to our house to clean our vents. They were very nice and professional. We enjoyed talking with them through the entire process.