Reviews of local pros in Maple Valley, Washington

4.8 based on 741 reviews Back to the listing
    5

    Susie and her team at Tahoma Home Care are AMAZING! They are quick, friendly, and detailed. Communication has been wonderful and she is very accommodating with scheduling. I would highly recommend if you are considering having your home cleaned.

    5

    Had a great experience with Tahoma Home Care! My house desperately needed a cleaning and they got me on the schedule and at a price that I was happy with. Really efficient staff and everything was noticeably cleaner as soon as you stepped into the house. Hiring a cleaner was an act of self love and it’s something I’m going to keep doing because they do a great job!

    5

    I trust Tahoma Home Care completely for cleaning my office space. Since my office is a direct reflection of me to my clients and the community, it's important it stays clean, organized and professional. Don't hesitate to reach out to their team for a consultation, you'll be glad you did.

    5

    Susie and her crew came in and cleaned. They did an amazing job helping life the burden I couldn’t do. Super thorough, paid attention to detail that others hadn’t. She cleaned my home like it was her own. I would highly recommend Tahoma Home Care to anyone looking for an excellent experience.

    5

    Susie and her team are incredible! When I first reached out to her, she came to the house and did a walk through to see exactly what I was looking for and created a checklist based on my needs. She’s been coming out once a month and has exceeded my expectations. It’s been such a great help having her team come out once a month. Susie contacts me the week before my cleaning to verify time and date, so I can plan accordingly. The team is great with kids and dogs and they take feedback VERY well. I am so thankful I ended up finding Tahoma Home Care. Highly recommend 🙂

    5

    Tahoma Home Care performed a deep cleaning of my condo, and I couldn't be more pleased with the results. The crew of two worked diligently the entire time they were here, and now I have a sparkling kitchen and bathroom, along with crystal clear windows, and more, at a very fair price. Highly recommended!

    5

    I switched to using Tahoma Home Care around 6 months ago, and they have been fantastic. Communication is great. Everyone shows up on time on the date cleaning is scheduled. Cleanings are very thorough. Plus everyone is both professional and friendly!

    5

    These cleaners are the best in Maple Valley. We tried quite a few before starting with them and I won't use anyone else now. Cleaning day is my favorite. I come home and the minute I walk in the door everything is so clean and I can just relax. Kate remembers all of my preferences and is so sweet with my pets.

    1

    Buyer Beware:
    The owner will take photos of your home without permission and then post them online if you give a negative review. This is why she has so few negative reviews. She is now blackmailing us saying she will only take down the pictures if I remove my negative review.

    Original Review:
    The owner will claim to create a 'budget' with the customer and give a flat rate charge for reoccurring service. But then proceed to charge way over that without informing the customer or getting approval. I was told my reoccurring service charge would be $200, and it was for 2+ months, but it was $300 out of nowhere after I made a formal complaint of quality of service. The owner never mentioned an increase of charge. I believe it was done as a retaliation for making the complaint. Buyers beware that service will start out great, but the quality of cleaning will decrease over time and if you make a complaint you can expect additional charges without being informed or approved.

    Edit from Owner's Reply: Me 1 star review is based on your lack of communication, the hostility that immediately presented itself when I mentioned issues with the quality of cleaning, and the fact that you were the one to setup the budget with me ($200, 2 people for 2 hours) and said that is what I could expect for the reoccurring full house cleaning and if anything changed you would inform me. You did not inform me or ask for permission, but instead sent 3 people for 2 hours and charged $300. This is a basic bait and switch of services and pricing. You say that the work grew and grew but you never said a thing to indicate this. The things you say I requested outside of the initial walkthrough, I never did. Your lack of communication is the primary reason for my issues with your services and company. You apparently had these issues with me as a customer but never said anything.

    5

    I’m so happy my two best friends told me to reach out to Tahoma Home Care for home cleaning services. Tahoma Home Care is the best! I’m somewhat of a sporadic user of home cleaners but Tahoma Home Care is incredibly responsive, fits me in to the schedule, and everyone who shows up to clean my home is incredible… professional but still fun to talk to and the cleaning is top notch! Everything from my window sills to the grease catchers on my stove are cleaned so well that everything stays clean. I’m lucky to have found such a great team!

    5

    I absolutely love the fact that I can rely on the Tahoma Home Care team to take care of my needs and my customers needs. As a designer, I network a lot with great companies and finding a cleaning company that takes pride in their work really matters. Most people don't care if you are satisfied with a service but not Susie and her team. They go above and beyond to ensure the work completed deserves a 5-star review each time. Thank you for making it easy to share your services with people moving, selling, needing help to catch up or maintaining homes and businesses so people can spend their time doing other things. Thank you!!!

    5

    Tahoma Home Care has worked on several of my real estate listings,, deep cleanings and maintenance, as well as my own residence. Susie does an excellent job with her staff as they are friendly, professional and thorough. I trust her team to do a great job every time and highly recommend them.

    5

    Tahoma Home Care is awesome. They do a thorough cleaning of my house. They show up on time and get right to work. Susie Parr is friendly and really listens to her clients to make sure they get exactly what they want. And she is always happy to make adjustments as needed. We love coming home to our house after they have finished.

    5

    Tahoma Home Care offers great customer service and quality work. They strive to meet every expectation from their clients and have a great attention to detail. The employees are friendly and hard-working. I would recommend this business to anyone looking for quality cleaning services at an affordable rate!

    5

    Tahoma Home Care is amazing! They have cleaned my house twice now and do a fabulous job. Does not smell too strong of chemicals or cleaners and things always look shiny and wonderful. They do amazing with bathrooms and showers as well. Getting all those hard water stains off the glass. Thank you!

    5

    Susie’s team of workers are wonderful. Our cleaning service team, usually led by Angela, did a fantastic job. Susie met with me initially to determine the specific tasks I wanted addressed and set up our schedule from there. She tailor made our service to fit our schedule and communicated clearly if any changes needed to be made. The cost is very reasonable and we couldn’t be happier with their service. I especially loved the fact that Susie’s business is local and she serves and supports her community. I highly recommend Susie and Tahoma Home Care.

    5

    We hired Tahoma Home Care to clean our bathrooms, baseboards, ceiling fans, & light fixtures before the holidays & they did a great job! We appreciated how fast they were too. It was amazing to feel like we were walking in to a new house everyday after they left. Highly recommend!

    5

    This review should have happened a lot sooner. I highly recommend Tahoma Home Care to anyone who needs anything from a regular maintenance cleaning to a deep move out clean. Susie and her team are fantastic and strive to please. I feel as though both the consultation and cleaning were very thorough. You absolutely won’t regret choosing their business for your needs. If I need a cleaning I know who to call!

    5

    Tahoma Home care has been such a great business to work with. It was so easy to get in contact with someone from the start to schedule a cleaning. Susie and her team are very hardworking, pays attention to detail, and always gets the job done right. The cleaning is very thorough, the team is professional, and I highly recommend using Tacoma Home Care for your cleaning needs. Simply the best!

    5

    These ladies go above and beyond! My 3 year old gets excited every Monday after daycare to see how his room looks. They always arrange his stuffed animals in a fun way on his bed and he loves it. As a mom of 2 toddlers, and a full-time working entrepreneur, I love the weight taken off my shoulders knowing my home is clean and I'm not sacrificing my mental health or bank account to make it happen. This team is very easy to communicate with, flexible, and has incredible attention to detail. I appreciate them so much and would refer them without question.

    5

    Susie and her team of housekeepers with Tahoma Home Care have been cleaning my home for several months now and they have done an outstanding job. Besides cleaning my home, where they also shine and makes them stand out from the crowd: They are always on time, extremely reliable, great communication, fast and efficient and very friendly … qualities I have not found anywhere else. From the beginning, Susie was extremely professional and showed up at my home to assess my unique needs before sending me a care plan. Thanks for your quality services!