Reviews of local pros in Ocean Park, Washington
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Great integrity and customer service! We assumed our hot water heater needed to be replaced, but Cliff suggested that he test the elements first. He ended up saving us hundreds of dollars by replacing parts instead of the whole thing! Cliff was super professional and easy to work with, and we had a great experience with the folks in the office via phone as well.
We are impressed and certainly recommend. -
These guys have helped me get out of my personal plumbing binds many times at my nearby beach house. They are honest, helpful and not always cheap but I have zero issue paying a little more for quality service and solid outcomes. They warranty their work as well, although I've yet to have any issues with the work they've done for me.
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We woke to snow on the ground and so of course no heat. A friend recommended Taft and with one call, they were at my door in 20 minutes. Less then an hour I have a warm and toasty home. Could not be happier with Mike. The prices were perfect. A good price for fantastic work.
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Wonderful people, good quality service, we'll use them again.
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Overall you have to hope they get it right the first time. Took them almost 5 months to "find the time" to fix something that they broke. Super frustrating, long wait times for service, questionable skills (how many times do you have to come out and try and solve the same problem? ) expensive charged for every visit. I know they're the only game in town but a little focus on customer satisfaction would be nice.
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Taft Plumbing did a solid job installing a new hot water heater at my property. The work itself seems to have been done correctly, and I appreciate that part of the service. However, I’m giving only two stars because of the billing experience. Neither I nor my property manager were told ahead of time that they don’t accept credit card payments over the phone. Since I live out of state, I had no way to pay immediately, which resulted in unexpected late fees that felt unfair under the circumstances. Clearer communication up front about payment methods and policies would have prevented a lot of frustration. Updating their payment system would benefit everyone.
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Recently had an issue with replacing a toilet valve. Taft was great help in getting me going down the right track. Thanks!
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Just wanted to say how great Taft plumbing has been for me. I purchased a bare lot with no utilities. I contacted Taft for some bids. The owner Clayton met me at my lot, he answered all my questions and gave good advice for moving forward with installing utilities. They installed a septic system and water on my lot and did all the excavation work for that and the electrical.
Bob and JP did all the work and were very professional, polite and did quality work. I appreciate that. Bob did a great job on the excavator and had my lot looking really nice once they finished installing everything. Anna in billing has also been great. She answered questions I had about my bill and clarified everything with me. Taft is very easy to work with and has great employees and does quality work. I would highly recommend them if you have a need for their services.