House Cleaning reviews in Olympia, Washington

I had such a positive experience in hiring American Maid. I needed a deep cleaning appointment that involved removing interior latex paint from every surface of the house; wood molding, doors, cabinets, outlets, hardware, light fixtures - you name it. A crew of people showed up and in a day my house was presentable. Additionally, the crew were friendly and the management staff has done an incredible job with regard to communication and setting expectation on pricing along the way. I would definitely hire this company again!

The American Maid team has been cleaning our house weekly for more than a year. The fact that they are a team makes them efficient and reliable. We had difficulties in the past with individuals working alone having to cancel at the last minute or frequently rescheduling. We have never had this issue with American Maid. They always call to tell us about what time they will arrive, and are in and out within 1-2 hours. They do a thorough job cleaning and will customize to your needs. Their prices are competitive. They are socially conscious, with monthly fundraiser drives. They have special offers every week but we have not taken them up on these extras. Finally, all the team members have been great with our dog(s)! I would highly recommend them.

Update: The team is still doing a fabulous job. Team coach Christina and her team including Jessica and Jessie have consistently cleaned efficiently and thoroughly. They are very reliable.

I used American Maid for close to a year and would keep using them if I didn’t move out of the area. Every person who came to my house did a stellar job! We live on a farm so our floors are always dirty. They cleaned my floors and sink like I have never seen. And several times two of them would work together. Plus they are incredibly pet friendly business. Got to support that!
The only con remark I have is that I would have loved to have the same person every two weeks so I could get to know them better and have them benefit from extra tips as gifts. They work very hard. But I also understand individual schedules and how flexible they need to be

Michele is fantastic coordinating the jobs and full of answers for all your questions. Friendly to customers and enjoyable to talk with for any of my needs as a customer.

The cleaners are fantastic, do exactly what you ask, and give great recommendations on how to help keep the home clean.

Highly recommended this team!

We have been privileged to have the services of American Maid for over a year now and have never been disappointed with any of their employees but we are particularly pleased to have Chloe D as our permanent maid. She does a great job every time she comes to our home to work and as a bonus she is just as personable as she is a hard worker. I would recommend American Maid if you are in need of the services they can and do provide. You won't be disappointed.

First time customer here. We were very happy with the end results of the deep cleaning. Both ladies were wonderful! My furbabies loved them too. I hadn't even noticed till a day later Trisha really cleaned our kitchen cabinets too. That made us so happy. They were in desperate need of it. After they left, I looked everything over and I was very happy with how clean everything was, from the kitchen floor to our oven deep clean, to all our bathrooms and I loved the nice touch of our our toilet paper folding. Seems such a small detail but that's why I loved it. It's the little things in life. Thank you all again, look forward to continuing our monthly services.

While I know they’ve had some turnover in staffing like any company, and the cleaning staff that arrive are different nearly every time, I’ve still had really great, consistent monthly cleaning experiences for nearly 2 years now. I have never had any issues with their work that needed to be addressed after cleanings like with other companies I’ve worked with. We utilize them to clean all of our living space (except bedrooms) and it allows me a base of cleanliness to maintain all month. The team communicates and adjusts easily due to illness or other things, and I have recommended them for other, larger jobs for family and friends and they went well. They use an online system that allows you to easily text them if something comes up, or to track your scheduled cleanings and add on additional cleaning needs. Really easy. If you’re looking for a cleaning company, give them a try!

My house has NEVER been so clean!! It was absolutely the best cleaning I've ever had!! Every detail was cleaned. And to make it even better they enjoyed my dogs and made me feel safe to have them here with the dogs.

Ricardo, and Nikki from the Cleaning Authority recently cleaned our home this afternoon. They were friendly and polite when I greeted them at the door and ready to get to work. They pay attention to detail and are thorough and efficient. Excellent job once again. Thank you!

I get a cleaning once a month and it has been so helpful in keeping up on the house hold chores. The tram sometime changes, but we often get Dylan and when they are here the house is spotless. I plan to continue to use them for a while

The 2 women that cleaned my house for the 1st time were very efficient and worked together in a timely manner. I will use them again

The team that was in our home today was fantastic. They took the time to do a thorough cleaning and the house was spotless when they left. We really appreciate the great work that they did. Amanda, Megan and Christina did a great job. Thank you ladies!!

The team of three, Dylan, Matt, and Ricardo did a totally fantastic job today. They are so very polite and truly just really nice people. They were all so very thorough and professional. PLEASE send them to me again. This team is welcome to come back! They greeted our dog.❤️ They did a great job and we appreciate them. I would give ten stars but am limited to five stars. Thanks for asking.

Excellent job by Mav and Angel. Very pleased with results.

I would give them zero stars but it is not an option to do so. The Cleaning crew never seems to clean the house fully always miss cleaning areas in our home. The Cleaning is not worth spending our money on. Will be finding a new housekeepers. I would not recommend using their service.

The Cleaning Authority has been cleaning my home for several years now. They kept placing my dirty rugs on top of my washing machine for me to then take down and put out in my kitchen. I was annoyed by that. Then a necklace went missing and then a Piece of athletic equipment went missing. I had to fire them. I liked them initially, but they keep bugging me to do Google reviews. This will be the last one I do for them. I can’t trust a company when little things kept going missing in my home.

Excellent as always. Amanda "White" (my name for her because she makes my bathroom sparkle white each time she touches it!) was at it again, working her magic. Heather and Kayley were awesome too. So easy to talk to and have in our home. Very careful and respectful with our things.

Thanks so much for cleaning. Harmony, Chloe, and Nina did a great job. This services saves me so much time and gives me back a weekend :)

I highly recommend The Cleaning Authority.
I am really happy with this service!! We use them twice per month (for about 2 years now). We have a smaller home (approx 1200 sqft). The staff are always pleasant, and quick. The cleaning takes approx 1 hour - which is super fast. I am happy with the quality of the cleaning. I sometimes touch up something they miss, but that doesn't bother me. Its 2 minutes of my time vs 4 hours to clean it myself.

In addition, they accept electronic payments, and will do some non-standard tasks like changing bedding on request. Just ask and they will let you know if they are permitted to do it.

Great service. Great staff. We're very happy.

Excellent service! Cleaning is good and very timely. They come without fail without any reminders. I wasn’t expecting them to come in this snow today and to my surprise they showed up! I am Happy with their ways of working and have no complaints.
Special thanks to Destiny, she’s always very receptive to my requests and smiling!
Keep it up!

Amazing job! Paid attention to details and my house looks fabulous!

The Cleaning Authority did such a great job cleaning our home. Three people showed up on time and quickly got right to work. They were so efficient and moved right through our large house completing a well needed deep clean in around three hours. It almost looked like it did when we moved in and smelled fresh and clean without any over powering toxic chemical smell. We were so thankful and happy with the service and results.