Reviews of local pros in Olympia, Washington

Jeremy showed up exactly when he said he would. Cleaned out roots from our sewer pipe and did it all plus cleaned everything spic and spam in about 40 minutes. I will recommend Roto Rooter to everyone!

We came home to find the sewage line had backed up and was overflowing into our shower. Rotorooter was on site by 8am and the technician was amazing! He quickly identified the problem and was able to get our plumbing back online within 24 hours of discovering the problem! They were amazing and I can’t recommend them enough!

We woke up with no water! Turns out the entire system went out the night before & failed to return! It took Gaige all day to replace our control box, replumb several decades of DIY disasters, fix a leak, & more! Totally professional, the work, the employees & the service! We’ll be proud to call Olympic our water specialists from here on out! Thanks I’m off to the shower!

Tony was super helpful and knowledgeable of his craft. Can’t have asked for a better plumber to stop by to help us with a shower repair.

Our guy, Farnood, was perfect. Perfectly professional, understanding, and relentless. The next step, if he did not succeed, was to dig up the yard, so his tenacity, and in the end his accomplishing the task, was priceless. Highly recommend.

Thank you so much for a great job and well done. My technician Vladmir was so professional and he even cleaned up afterward. I will refer others in my building to you. Great service and arrived quickly!

Daniel knew what he was doing. He showed us the problem and replaced the defective part. Completed job quickly and cleaned up site. Craig looked with camera and showed us there was no problem anymore. Thank you Roto-Rooter for fast response and efficient job!

Amazing experience. From my phone call to the final check. Everyone I interacted with was professional, polite and experienced. and made the hole experience very pleasant.Very happy I call roto rooter. Will be calling again for future issues. Special thanks to Roto-Rooter crew: Jeromy, Keith,Marcos, Daniel and Dominic! Thanks again!

Blake was very professional and friendly. He was able to find our leak quickly and fix it. He cleaned up the mess as he went so we didn't have a lot of clean up to do afterwards.

This company will do its own independent investigation and find they did no wrongdoing and just brush any complaints you make off as not their problem.
Frank Jones was the person to tell me that it wasn’t their problem, when you have a problem with their work I hope your complaint is taken seriously.
Do not call this company for service! I needed an emergency service for my home a few week ago and they were able to get a tech out same day and I was told the problem was fixed, only to have to call another plumbing service out to fix the issue I had already paid for, my service was about $800 for a clogged line, call Black Hills Plumbing instead they actually removed the clog and showed proof of the job being done. Cannot say avoid Roto at all cost, wait for a better service to come fix the issue the first time unless you want to pay for it twice like I had to.

Amazing experience with Jessie and Chris today! I shower blockage that turned into a main line issue, and they were able to take care of our very old house without any trouble/additional fees. They were respectful and communicated clearly, and offered recommendations for preventing future issues! I’ll recommend them to anyone in need of services for Kitsap.

10/10! ⭐️💫

I’m having a bad back day, it was a struggle to find the leak. I called Roto-Rooter, they arrived same day! Great experience! My Service Technician, Blake, was very knowledgeable and meticulous.

Very happy with the technician, Seth. He was polite, respectful, knowledgeable and informative. I would ask for him again.
The service was fast, within an hour of when I called. Good communication through texting or email. I liked idea of non-perishable food collection for a percentage off of cost of service. A business that cares for its community.

Had a pluming drainage issue and they were timely and very knowledgeable. They explained everything to me and outlined the options before beginning. They took the time to show me what they found and what needed to be done to fix the issue. There were no surprises at the end, what was quoted was what was charged. I would use them again and refer others.

I am absolutely THRILLED about our service with Roto-Rooter! Cressen was kind, knowledgeable, and fast! He solved our problem, and we will definitely use them again if we have these problems in the future. I also found them VERY affordable.

Well, Jessie number two came out and my plumbing was backing up again and it happened to be tree roads now Jessie number two was awesome, but not quite as awesome of as Jessie number one. i’ve lived in my home for 24 years. I’ve always used Roto-Rooter. I’ve tried other companies and never was as satisfied as I am with Roto-Rooter and their dedication to their customers. Thanks for what you do MICHAEL.

Tony is the best. He fixed our problem and educated us on how to better take care of our house and prevent similar future issues. Quick, polite, 10/10 would recommend again.

We had roto rooter show up to clear a clogged drain line on 11/4. Nathan did a great job and we thought we had it all cleared. They were able to get here within 2 hours of my call. Customer called me and let me know it was backing up again, I called roto rooter out again. Kenny arrived within 2 hours again, discovered what the issue was and got it completely cleared and rinsed the line all the way to the street. I wouldn't hesitate to call them back again, with today's happenings, they have earned a customer for life. Thank you Nathan, Kenny, Joe Joe, and Justin. From a very relieved project manager.

Blake was awesome. He was very friendly and did his job perfectly. He told me some things that I should know and I appreciated it. Thank you so much.

So far so good! I called Roto Rooter on Saturday due to leaking water in my laundry room. The woman who answered my call was thorough and told me about the app (which forgot about and thusly did not show the coupons to the technician 🤦🏽‍♀️).
They were out an hour later and all was fixed efficiently and with excellent service, within only a few hours. I am so Impressed! Blakely, the technician, was professional, informative, and all around nice. He took care of the problem and I couldn’t be happier. Thank you!

My plumber Tony did an excellent job fixing my hose bib. He was professional, efficient, and the repair was completed perfectly. I’m very satisfied with the work.”