Reviews of local pros in Olympia, Washington

They're as helpful as they can be

Great people and very helpful

Very friendly and had everything I needed.

Great guys to deal with. Great wholesale prices

Good place for hard to find plumbing parts. Friendly staff.

Excellent staff, extremely helpful, and willing to go the extra mile to make sure customers are taken care of

While these guys primarily serve pros, they are super helpful to DIY folks like myself. Great crew!

Help is slow if they get more than one person in the shop but they were willing to stay after hours to help me puzzle out a plumbing problem

These people in here are beyond awesome and helpful!!!!! I was surprised truly. Great experience buying a toilet, honest, friendly and could not of had a better experience!!!! Great spot!!!!

Friendly and helpful staff. Wide selection.

They have a great supply of plumbing parts. I visited there and the woman behind the counter did a great job answering my questions and finding my parts. This place is open and allows non plumbers to shop.

Outstanding service and a great selection. Second day in a row, stopping in for Type A Pex fittings and hardware. I have been frustrated for over a week trying to find type A Pex materials. Homedepot, Lowes, and Ace Hardware. Olympia Supply and Ace Hardware was my most frustrating when told specifically that they had Type A Pex and even the expansion tool, excitedly I drove 20 minutes to get these items to find it was only Type B crimp Pex. So frustrating!!!!

Ferguson's however, was wonderful and helpful. Great prices and the sales people were knowledgeable on the parts they sell even suggesting different plumbing options to make my project simpler. I will definitely be making this a priority shopping location for all plumbing needs. Thanks a lot for stocking current plumbing parts and accessories not just the antiquated plumbing methods.

Went in to get a part for my septic. Ivy was very helpful and provided excellent customer service and is very knowledgeable. She answered all my questions and provided solutions to the issue at hand.

I was trying to find a specialized washer and was unable to find one at Amazon, Ace or Home Depot. So I stopped by Ferguson Plumbing and the woman said she did not have a replacement, but recommended I try plumbing string. I spent $5 dollars for two packs (one spare) and it solved my leaky faucet. Great support.

The Lacey store has the "worst" customer service ever. 3 people at their desks never looked up from their computers or said, "Hello, can I help you". I was referred by ACEHardware who is #1 in friendly customer service.

These guys are Great! Huge selection of every imaginable part. Staff is always helpful and knowledgeable. Parts not in stock are there the next day. Reasonable prices and high quality products.

Snarky and not helpful. Won’t be back.

Friendly and helpful staff. They seem to be geared more towards contractor and commercial customers, but you can walk in here and get stuff too. However, I didn't see prices on anything. I downgraded them one star because the cashier was not wearing her mask properly ( below the nose) and even pulled the mask down once while talking to me.

Called, waited 20 min on hold to get a guy who sounded like he did NOT want to work there and very vague about company products, tried asking what cost would be for product with exact sizes type etc and the answer was "it varies on what you want to get" I just told you what I wanted. At least he said they sold what I was looking for, not sure if on hand though. Hope their in person customer service is better.

Good customer service but probably one of the worst places to have an account set up at.
I’ve tried to set up a credit account multiple times over the years and every time I go to use it it doesn’t seem to be listed. I end up always having to pay on the spot instead of running products through an account. Definitely not Contractor friendly with accounts.

Always friendly employees that don't talk down to you if you do not know the name of the item you need. They are knowledgeable if you describe the job and part they will pick up on what you need.