Home Services reviews in Redmond, Washington

4.7 based on 910 reviews Back to the listing
    5

    They have friendly customer service and a welcoming environment.

    1

    Do not allow this landscaping company install bamboo! They put bamboo in my neighbors garden against a shared fence. They specifically assured me in person it would be installed in a way to keep it contained. Now I have bamboo roots growing throughout my plantings. They also installed bamboo up against our exterior wall. The roots grew into and blocked the drainpipe from our deck above the garage. It's also causing mildew and damage to our siding. Argh!

    5

    Best workers I've ever had the pleasure of working with. Extremely innovative and creative. My yard has never looked better and I would recommend this amazing organization to anyone with landscaping needs. They are quintessential to your home looking the best it can be.

    1

    Nussbaum Group was responsible for the installation of our yard five years ago. We did not expect everything to be done perfectly, but there has been multiple big problems. They installed the wrong type of soil for our green roof -- so our plants have never thrived. (this year we worked with them to repair the soil problem. We paid them several thousands of dollars for lax workers with the result that we have even less soil on our green roof, and the plants looked worse than they ever did.

    We recently had a board certified master arborist out to look at our landscaping and make recommendations. It is clear from his report that our trees (and we have a lot of them) were installed incorrectly -- so that even after 5 years many of the trees are not established. Many of our trees are therefore stressed and have other problems. I will have to hire another professional to come out and see what they can do to correct this.

    We found Dale Nussbaum to be in general, unresponsive, to be months late on the timetable for trying to solve some problems, (promised to come in July and arrived in October) and all in all difficult to deal with.

    4

    The Nussbaum team handled an extensive renovation of our property with a superb outcome. The team were easy to work with and respectful of our property.. The budget was managed carefully with clear communication and process on change orders and additional work that we requested. We can't imagine trusting our property to anyone else and would not hesitate to use Nussbaum again or to recommend them to anyone else. I would encourage anyone who is considering using them to ask about cost of ongoing maintenance because it can be pricey.

    5

    Nussbaum has been an amazing company to work with on our outdoor renovation. Our project turned out AMAZING! From the very beginning to post- construction they have been meticulous, thoughtful, thorough and incredibly professional. Their management of the project is a dying breed of great thoughtful work. When any drama or uncertainties came up they were able to find a solution and make it even better than the previous plan or idea. The crews on site were awesome! Their knowledge, incredible craftsmanship, attention to detail blew us away. The materials used were also stellar quality. Whether it carpentry, water features, plant scape or design, the crew had a depth of knowledge in bringing this project to life. They worked thru some wicked winter conditions with joyous attitudes and never skipped a beat with keeping on schedule. The company treated our project and home like it was their own. We have recommended them to many people and will use them on our next big project. Great company, great work!

    5

    We had Augusta out for a spring clean up and loved their work so much we hired them for ongoing lawn maintenance. They’ve done such a good job, our neighbors regularly compliment our yard! They are very quick and have great communication

    5

    My yard needed significant clearing, pruning, mulching, etc. When I contacted Augusta, Marcus got back to me within a couple hours. I liked that I could just send photos rather than having to schedule a time to meet. His estimate was extremely detailed and exactly what I was asking for. Plus, different aspects of the job were called out as separate line items so I could see the various costs and make a decision on what I wanted done.

    We discussed other things I wanted but, rather than just doing the work to get the money, he recommended I hold off until fall to make sure we don't damage some of the plants and trees. I appreciated that ethic immensely as I don't know better, and they easily could have just done the work.

    Our conversations via email were clear and prompt. They had no issues whatsoever in understanding what I wanted done via email or when they were on site.

    The crew showed up on time in the morning and worked their butts off the entire day. Midway through the day, Marcus asked me to come out to discuss a few options to make sure they were doing what I wanted, which was awesome. The team worked into late evening.

    The second day they showed up early morning to complete the remaining work (it was a *lot* of work). Mid-day Marcus had me come out again to do a walkthrough of the yard. There were a few items I wanted tweaked a bit which they completed with no issues.

    The yard looks fantastic now. I would recommend Marcus to anyone without reservations. I'm having them come back in the fall at minimum and probably sometime between now and then for a spruce up. The only thing I wish is that they be available for regular maintenance out in Duvall. Hopefully that becomes an option sometime in future.

    5

    Arath was very personable and took care and time towards his work

    3

    I signed up for their mowing and seasonal treatment program this year but unfortunately had to let them go in less than two months. The staff members are pleasant to work with and the mowing is great. However, for some reason they keep rescheduling my spring treatment on the day before. After being pushed out for 3 weeks, I called them about this situation and the agent promised to note my concern and make sure it doesn't happen again. Unfortunately, the treatment was pushed out twice more after the phone call. With no idea when they will show up, I eventually terminated the program.

    5

    Marcus and team did an amazing job in my property with a large yard doing cleanup, pulling weeds, trimming trees , shrubs, bushes etc. Marcus walked over the property with me, listen to my needs and provided exact details on what will be done and provided a reasonable quote. He and team showed up on time for the work, and worked very hard over a day and half to clear a large amount of debris, in addition to shaping and trimming trees and bushes. Would highly recommend them.

    5

    Quick, Clean, Everything I needed! I just hired the Augusta Team to come take care of my yard recntly, Andrew did an excellent job!

    5

    I received a door handle flyer from them for front yard cleanup a week ago. I happen to have a large group of laurels around my front yard that needs trimming and price is reasonable. So I reached out to them. We agreed on an appointment for 8am yesterday

    Marcus showed up on time, literally on the dot. We walked through the front yard and agreed on the amount of work. Marcus then proceeded to do the work. He was very thorough and it took him most of the day to finish the work. He did a great job and the price was very reasonable for the amount of work he did.

    5

    Arath did an amazing job with my yard cleanup- it all looks amazing and I’m very happy with the great service he provided.

    5

    Our experience with Marcus and his crew from Augusta was so great and nice! Their expertise, professionalism, and passion for creating exceptional landscapes are clearly evident in every aspect of this project. I highly recommend Augusta for any future landscape endeavors, as their commitment to excellence is truly inspiring.

    5

    We had an extensive list of things that needed to be done, pruning, trimming, weeding, and a lot more pruning! We were having a large party and only had a week to get this done. Marcus was prompt with an estimate and they were able to start right away. In three days they had it complete and did a fantastic job. Marcus was very professional and made our time frame work.
    I will recommend and use them again!
    Thank you Marcus.

    5

    Cameron and Arath were very polite and professional. The job got done and they were off to their next job. My yard was a real mess and it looks so much better. I would recommend them to my friends. Thank you.

    5

    The best service around! Thank you Ralf!

    5

    Marcus was courteous and professional. He did a very thorough job mowing our lawn. My husband and I were nervous choosing our lawn servicer for our brand new house but after meeting Marcus, we are confident we chose the right company! Thank you so much Marcus!

    5

    Marcus and Cameron were awesome. Worked hard. Completed their commit. Very respectful of the situation which lead to us hiring out the work. Cleaned up and left everything neat and complete. Would recommend gladly. RE: "on time", they notified me ahead of time that they would be a couple hours late, and I appreciated that.

    5

    Marcus and his crew are great!! I look forward to future projects with him and will recommend Augusta highly to my friends and acquaintances. I really liked the photos he took, though I had full trust in his work.