Reviews of local pros in Richland, Washington

4.6 based on 1571 reviews Back to the listing
    5

    Steve, Daniel, and the entire Limitless H&C team are extremely professional and got my retrofit done quickly and efficiently. I highly recommend this company. They will get the job done right for you!

    5

    Best service I’ve received. Tech was on time and communication was great.

    5

    The guys were great. They made sure I had no questions. They even put up woth my little dogs... 10 out of 10

    5

    25 year old System went out on a Friday called setup new installation for the next Thursday, provided portable ac System to keep house cool until new System could be installed. Arrived when they said they would, very friendly, went to work and 6 hours later new System up and running. Price was excellent as I shopped around. Questions are answered very quickly. Excellent instruction on how the system works. Highly recommend this company. Had a friend use them also and we are both very impressed. A+.

    5

    The tech guys arrived the same day and they were able to diagnose the issue with my heating system. They were courteous and very professional. I would highly recommend Limitless Heating & Cooling LLC !

    5

    A power surge caused our thermostat to not work correctly, Kevin the owner of Limitless had taken care of my folks last year and their thermostat issues. Mom gave a Glowing review, she said their prices were good and that they had taken very good care of themso we gave Limitless an call and they were out here the same day we called. They were very knowledgeable and the prices on their thermostat and their yearly service charge were affordable. We would highly recommend them to anyone who needs help with their HVAC.

    5

    I started using TEM’s services because they support Junior Achievement (by donating a 1-year service program.). I’ve continued with them due to professional service, including bending over backwards to correct any mistakes.

    5

    The Technician arrived at the scheduled time. He performed the annual furnace maintenance and went over his testing observations with me before he left. I also received an email hard copy for my files. Total Energy is a top rate and professional organization that I have used for more than 8 years.

    5

    Love these guy generally speaking but this time especially. Noah (tech) gave me great advise on how to manage my system better during the really cold weather we had before Christmas. Thanks Noah and Total Energy!

    5

    Thankful for my service contract. Every time they have been to the house, they are friendly, courteous, knowledgeable and professional. This last time they caught an issue that could have turned disastrous. Fixed it and gave me piece of mind.

    5

    Arlen and his team were able to come out to my house and diagnose an thermostat problem that I’ve been trying to fix in my house for years. They were able to identify the problem and remedy the issue within an hour or so of being at the house and I was back to normal operation! Now my gas bill actually makes sense! Thanks Arlen and Total Energy Management!

    5

    I purchased a home that had an HVAC system that had been installed by a different local contractor. It struggled in the summer and I had Total Energy take a look at the unit to see if everything was good with it. They discovered that the ductwork had been poorly designed and was undersized for the space. They made a few simple modifications that completely fixed the problem. House was comfortable and energy bill went down! The system could breathe! They know what they are doing and are a good honest company. Definitely recommend.

    5

    I recently had Juan Hurtado come to my house for a service call. He was on time and professional. I had some concerns that he addressed beyond a normal service call to my satisfaction. He answered all the questions that I had, which were many. Great job Juan !!

    5

    George, Arlen and their guys were wonderful to work with and they saved our house from certain eventual disaster when our new hvac system needed several revisions and to be relocated entirely due to another company's careless work.

    Thanks again Total Energy Management for making our home safe and comfortable to live in!

    5

    Have been helpful in their bi-yearly main.tenance. Easy to schedule and workers are very knowledgable. Have used them for 15+ years and will recommend to others

    5

    My out door unit was not working correctly and over the phone pretty much had it diagnosed. When he got there he quickly confirmed what was wrong and had it fixed but looked into other issues but all else was in order. Pricing was upfront and seems ver reasonable.

    5

    Rowdy with Total Energy was wonderful to work with. Very professional, upbeat, and very knowledgeable and informative.
    We will continue to always use Total Energy.

    1

    The salesman was nice, but the service was terrible! They installed our system without a filter!! The HVAC cleaner discovered when he came to clean the ducts. They had to put a return in our bedroom, the whole the cut was crooked and larger than the return. They had to call someone in to repair it. And.... they didn't bolt down the outdoor unit. Our family experienced similar issues with service. DO NOT use Total Energy!!

    1

    I asked them for an estimate for a heat pump in my new workshop. A guy showed up and took information, and promised to get back to me with an estimate in a few days. I never got anything, so I called and asked what happened. They said they would get the estimate in a couple more days, but I never received anything. Unprofessional and unreliable. I went with another local company, got a good price and the unit works well.

    5

    Shawn was awesome, I told him I wanted a bit of a tutorial as he was conducting the annual heating service and he gladly showed me what he was doing step by step. He was professional and confident in his abilities and he worked efficiently to take the time he said it would to complete the job. With winters around us getting colder I’m confident my system stays up and running. Shawn is clearly an asset to Total Energy Management. I also have to give props to Mike DePeel at TEM, 5 years ago, Mike designed the three zone carrier infinity series for this home and I’ve never been happier with it. Thank you!

    5

    Received prompt professional assistance over the weekend both from TEM Management as well as field rep after our AC stopped working. The TEM team is always great to work with.