Roofing & Gutters reviews in Ridgefield, Washington

Ibex did a great job of doing a pre inspection outside and in the attic. They had a great estimate cost that went up a little after the original roof was removed when they could see more clearly the plywood that needed replacing. Their upgrades to our roof and components was excellent. They fixed issues that were keeping the attic from venting properly which was one of the reasons we had to replace 19 sheets of plywood. The roofing was finished in 1 1/2 days and looked excellent. The roofers interacted with me very well answering any questions I had regarding the project. A post inspection was done after the job was finished to make sure everything was done to IBEX standards. We were then given photos of before, during and after job completion. I was very pleased with the new roof.

As a General Contractor, I want to know that I can find the materials that I need in a timely, efficient and cost effective manner. While building a goat barn for a client I found that it was challenging to find quality gutters in a specific color and within a short timeframe. After trying multiple venues and finding no success, Ibex Roof was recommended to me by an associate. Not only did they have what I needed but they got it to me on the same day. The associates there, Trent and Sam were very professional and provided exceptional customer service. I will definitely be using this company and their services again in the future.

I was looking for great roofing company. I scheduled 5 estimates with different companies. IBEX Roof was 3rd on my list. Kyle came and did presentation that absolutely sold me. I didn't even waited for the 2 remaining companies and their estimates. Kyle was professional and friendly.
Next stop was Johnny the project manager. Johnny contacted me to introduce himself and walked me thru what will be next. Johnny explained everything clearly and in timely manner. Again being very professional and attentive to whatever questions I had. All was scheduled for 11/23/22.
Fidel and Don arrived on time, introduced themselves and went straight to work. Amazing work by 2 hard workers. They finished at 4:30pm and came back on Thanksgiving ( I had no problem with that) to dov the final touch ups and clean up.
Today 11/25/22 Johnny came back for final walk thru. I am very happy and satisfied with the great job they did. Amazing work . I forgot to mention that free gutters promotion with my roof will be installed on 12/1/22
Here are pictures before and after. Left is after and right is before
I highly recommend this company
THANK YOU

I’m very happy with my new roof and gutters. All the workers were friendly and cleaned up daily. Jeff Belozer kept me updated. Everything was done as expected. I would use Ibex roof again. It was a good experience.

During Luke’s initial assessment of my TPO roof, he pointed out dozens of mistakes in application from previous roofing companies.

I chose to have Ibex replace and repair all those mistakes. Financing with their partnered credit union was fast and easy.

When we finally had a dry day, Luke and Caleb got to work. They were efficient and thorough. Luke provided pictures before, to show problem areas, and after, to show the repair. I even had a whole section of TPO replaced, as a previous company used the wrong application and method to attempt a repair.

I would highly recommend Ibex Roofing. They are prompt, communicative and professional. Luke did a great job explaining to me in layman’s terms the entire process.

Jayden at IBX Roof was very professional and informative. Needed new barge boards and roofing on front side of house. From getting an estimate to the finished work went very smoothly. Highly recommend this roofing company

Amazing experience with this company beginning to end. You never know what you are going to get with any sort of construction company and I guess I always hear horror stories so I am always weary but every step of the way I felt reassured and comfortable with this company. Jacob came out to do the estimate and was nothing but professional, kind, and informative. When he passed the job onto the project manager, Trevor, the good service continued. The level of professionalism continued. Very good communication, quick response time, took the time to answer questions, and at the end of the day the work was exceptionally done. I highly recommend working with this company for your roofing needs. As a part of my roofing job they also got my attic ventilation up to code, installed new gutters and got my insulation up to code. It felt full service! The roof was done in 2 days, gutters in one day, and insulation in less than a day. No disruption to me.

Ibex Roof was good to work with. They did my roof & gutters. I enjoyed the crew. However, The price came in overn$1000 higher than the quote. I am trying to find out why!
Linda

When no one was available, IBEX pulled right through a storm. When others refused to do the work, IBEX jumped right in. When everyone else uses cheap, generic materials, IBEX uses the right stuff meant for the region. Could not be more pleased with the work, speed, courtesy, communication and workmanship.

Excellent experience on my roofing project. The estimate process was very thorough and everything fully explained. My project manager, Jeff, coordinated the process and kept me well informed. The crew showed up as scheduled and worked hard to get everything done in two days. They left the job site pristine when they were finished and Jeff came out the next day to check the work. My roof looks great! Highly recommend these guys.

From the sales person to the project manager and then roofers we have been treated well. Always making sure we understood the process and what to look forward to. I would highly recommend this company. Its been a good experience from start to finish.

Constant roofing offers are delivered to my physical mailbox. Three in one week. How annoying! Here is an idea...keep track of who you send your marketing material to so you A) Aren't wasting marketing money B) Clogging up people's mailboxes with the same ridiculous, overpriced offers. (We all know you are the most expensive roofing company in the area). C) Fire your marketing person for wasting your money so foolishly. Have a nice day.

Jacob and Jeff did a amazing job communicating the plans for a new roof and the three different shingles types that they had to offer. The work was done quick by their team and finished in less then 72 hours, they even took photos to show where they would need to replace the plywood before replacing it so that the customer knew about it! And the finished work.

Every aspect of our communication and dealings with IBEX roofing and Jeff Eason was top notch. Their knowledge, professionalism, and customer service set a new standard of greatness and one we should all expect from every company we deal with.

With an almost 20 year roof, living in a damp forest, we knew it was time for a new roof. Sam, the sales person, and Jeff, the project manager were very knowledgeable and professional. They worked with our budget and timeframe. Jeff even installed the solar tube himself during the work. We keep thinking we've left the hallway light on! Well worth the price, for the peace of mind of a great roof over our head. Well done Ibex, thank you!

The works was done on time and earlier. The project manager Jeff Eason was very respectable and always making sure that everything is done right. From the sales with Sam newman down to the roofers that removed and install the roof is 5 star worker. Highly recommendable from all aspect.

Great company, contractor manager Jeff Eason did a wonderful job of managing the site and handling the curve balls that happened throughout the roofing and insulation project. Good pricing for high skill level provide. Jeff ensured all agreed upgrades and options were provide. Wonderful company and would suggest to anyone I know who needs work done.

Great experience with Johnny, who came out to look at a possible leak problem we are having in one spot with our 5 year-old roof's flashing. Even though he was not sure that is where the water is entering, he took the time to tighten down all the flashing in that area and even cleaned out part of the gutter! Highly recommend Ibex!

Ibex and Jeff Eason did an outstanding job on roofing our house. The finished product turned out better than what I expected.
The corporate ethos of Ibex is second to none.
I'm very happy that I selected them to do our roof.

Absolutely awesome group of guys. My new roof and gutters look amazing. Took two days for roof. About an hour and a half my gutters were up, in the pouring down rain.
Thank you Jeff for your management of the job and your guys.

I recently had the pleasure of engaging the services of IBEX Roofing Company for the installation of a new roof, and I am delighted to say that my experience was nothing short of outstanding. From start to finish, IBEX demonstrated a level of professionalism, expertise, and customer service that far exceeded my expectations.

First and foremost, the quality of work performed by IBEX Roofing was exceptional. The crew members consistently displayed impressive levels of skill, precision, and attention to detail throughout the project. What truly sets IBEX Roofing apart is their unwavering commitment to customer satisfaction. They actively listened to my concerns, promptly addressed my questions, and ensured I was fully informed and involved in the decision-making process.

During the initial home visit consultation, I had a conversation with Joshua, one of IBEX Roofing's representatives. He inquired about the satellite dish on my roof and whether I wanted it to be removed during the roof installation process. I agreed to have it removed, assuming that the information would be relayed to the project manager. Unfortunately, it appears that this detail was overlooked, and the crew began their work without removing the satellite dish.

However, I must commend the crew members for their prompt response and willingness to accommodate my request when I brought it up as the project neared completion. Despite not being initially included in their scope of work, one of the crew members assured me that he would take care of it. True to his word, he promptly removed the satellite dish. I am extremely grateful for his proactive attitude and commend him for going above and beyond to ensure my satisfaction. This incident truly highlighted the exceptional level of customer service and dedication displayed by the crew members at IBEX Roofing.

In conclusion, my experience with IBEX Roofing Company was nothing short of exceptional. The outstanding workmanship, dedication to customer satisfaction, and remarkable professionalism displayed by the crew members were truly commendable. I wholeheartedly recommend IBEX Roofing to anyone in need of roofing services.