Flooring reviews in Seattle, Washington

Nice place

Good

Great place to get new flooring and tile!!

Great selection, still deciding on color.

Great service
Job done as scheduled
Very prompt and courteous.

Brand name flooring showroom and sales. Not for the bargain hunter is my impression.

Odd place for a floor store, Like You get done with a M's game, your exhausted, drunk, and you say, MAN I NEED NEW FLOORS REALLY BAD. BAM, here you go.

I have video evidence of one of your drivers recklessly speeding in heavy traffic on the I-5.

Whew! Don't waste your time, they aren't interested in helping you if you stop by.

Great selection of carpet

left the job a mess, did not clean up at all. caret scraps, fuzz , metal parts. not like they just did not vacuum, but left big mess

Absolutely! I love this store, which probably explains why I've been working with them for 17 years.

It's somewhat difficult to get any customer service in the showroom. But the warehouse staff was great, friendly and helpful.

Disappointing experience. Needed to redo the floor in a bedroom. Guess the job wasn’t worth their time or I wasn’t attractive enough. Could not get one single person to speak to me. Very disappointing.

Amazing wierd place, you walk in, no one looks up or talks to you. Very quiet, really wonder what they do there all day...hmmmmmm. Called in and was promised a call back, never came.

People are crazy on here, showroom is fine, staff are ok, do your HW. And for the woman before me, the cheaper the carpet, the more it sheds after first install, don't be a cheapass.

Scott is incredibly rude and short to people. By far one of the worst customer service experiences I’ve ever had, how does a place like great floors employ a person with such a miserable attitude? Do not shop here

It is true, you go inside the store and all the sales person or every person tbat works tbere avoids eye contact with the customer . The customer is ignored completely. Hard to believe that a business can work this esy.

Awesome Carpet, Awesome Installers.... We Love our Warm & Cozy Carpeted Rooms!!

No concern for the safety of their employees or customers. Apparently their sign on the door "masks required" is just for show and does not apply to them. No one is ever wearing a mask in here, in violation of King County mandate. If you want to avoid covid, stay away from this business!

Came in here to check out some laminate floors and as soon as step in my foot at the door—- the lady just screams “Oh my are you having twins!” I am 7mos pregnant and I am tired hearing people saying my belly is big but this lady of this place cant help herself and keep her mouth shut—-wow! that was a nice greeting for a customer who just walk in a business establishment. So unprofessional! I assume shes so bored with her job and couldnt help her mouth shut!