All reviews for D.A. Burns

I am not new to D A Burns and I am so thankful their quality remains the highest around. I like a whte couch and lots of white spaces in my rugs. After a long absence in stlrage they are white again. Not by magic but hard work and not giving up. There was no times up gotta go....just almost got it. I am so pleased once again. DA Burns is still the best.

The man you sent was very professional and personable. I scheduled you to come again and clean my sofas. I hope to get Dd Kabul again to do the job.

D.A. Burns is a great place for rug cleaning! Staff is friendly and efficient. I had price estimate quoted over phone and company was very faithful to stick to estimate- no trickery. I highly recommend this company

I took in a 10 year old white wool rug. It had been subject to my 8 year old son spilling and dropping food on it for most of his life. It had never been cleaned and came out looking bright and uniform. Staff were friendly and helpful. Great experience.

Our 25-year-old white carpets came out looking great after the DA Burns technician spot treated and steam cleaned them. We were notified of our two-hour window a day in advance, and received a confirmation call the morning of the service. The technician was on time, and worked conscientiously and efficiently taking care not to scrape walls or furniture. We have been using DA Burns for over forty years, through three homes, and have always been happy with the service they provide.

This was my first time to use DA Burns and the entire experience from setting the appointment to packing up the equipment after cleaning was positive and professional. I will use them again and recommend them for anyone looking for carpet care.

Im a repeat customer because this company provides excellent service and does a quality job on my carpets and upholstery. My technician was careful and spent significant time doing a thorough and complete job. Hire this company if you want the best!

Excellent job and clean operation.
Round two - had my area rugs sent out for cleaning which is not a small task given my steel and wood dining table that needed to be moved. Kellen and James expertly and carefully moved that, as well as other heavy pieces and reinstalled my brightened, clean carpets. These guys are simply the best! Thank you DA Burns for hiring such professional young men and doing such a great job

When you need a professional, predictable carpet cleaner, hire D.A. Burns.

From the first interaction on the phone I felt like a service was being provided instead of me having to ask for service.

The appointment planning, in my case, was short notice but I was still accommodated and even on a Saturday. A note to those needing service, plan ahead to try and get an 8AM appointment as the cascading later appointments are all windows of time (e.g. technician will arrive between 2:30-4:30 vs. see you at 8AM!)

Communication makes the difference. I received a call the day before my appointment to give me my time window. I received another call, day of & in the morning, from the technician confirming time and offered expectation setting answers to my questions.

Upon arrival the technician, Larry, called to confirm his parking location and even moved a bit to accommodate a neighbor. Kind and thoughtful, he got straight to work and, albeit deserved, offered no criticism of our tired carpets, only optimism for an acceptable outcome.

The work was completed above expectations and will provide a few more months to our floor's coverings.

Ask for Larry if you appreciate a kind personality and hearty laugh.

Very nice job from beginning to end. Everyone from on the phone to the two young men who picked up and re-delivered our rug were very pleasant and helpful. They positioned it just exactly right in the room. And the rug was beautifully cleaned and looks so fresh and bright.

I think DA Burns is great! I have had quite a few rugs cleaned there and they do an excellent job. This time we had a rug both cleaned and repaired. The repair person, Julie, is excellent to work with. She gave us a good idea of which repairs were the most necessary and worked with us to come up with a good plan. Highly recommend her work and we will definitely use DA Burns again!

We had a really big oriental rug that needed to be cleaned and then held onto for a little while before the person who was going to be taking it could pick it up. The folks at DA Burns were efficient and kind from beginning to end! They communicated well and helped unload the car when we brought it and put it back onto the roof of the car when it went away at the end. Not our first experience with the Burns. We always go back because they are the best!! Really outstanding service!

This week I had DA Burns come out and clean my carpet. I considered a number of carpet cleaning services, but I was impressed with the professionalism of DA Burns. I was very happy with the final result. It was very easy to schedule and they worked around my requirements. The young man who actually performed the service, Connor, was a very pleasant and efficient worker. He was on time and let me know ahead of time when he was en route to my house. All in all, a very good experience.

I had an unknown substance spilled on a very valuable couch. I took the couch cushion to D.A. Burns, and they were very professional and straightforward about the chances of getting it out. I appreciated their realistic assessment. Fortunately, it came out beautifully and the couch is as good as new now! The price was also very reasonable, and they had the piece ready before the promised date. A great experience and I couldn't be happier.

Awesome experience all around. Only took a week or so to have the work completed . . . and Alvaro was so very helpful/knowledgeable at the Bellevue location - and the old wool rug turned out beautifully (before/after photos included :-)).

I have been a customer of DA Burns for the past 25 years. I recently had our cream, wool, carpet on our staircase cleaned. The individual who cleaned them was on time, respectful, listened to my concerns and did a fantastic job in a short period of time. The stairs turned out beautifully and I am very pleased! They have a minimum charge ($250) which I was made aware of prior to arrival. They also called the day prior to confirm the appointment and arrival time.

Always a pleasure working with DA Burns. They are very professional and customer oriented, whether it’s a service person at my home, office staff, or warehouse assistance with drop-off rug cleaning. I would recommend them to anyone that wants a carpet cleaning job well done.

My whole house carpet cleaning experience was extremely positive. Bob showed up when I was told he would. He was very pleasant, and thorough. We had placed much of the furniture on carpet sliders, and a few pieces were very heavy (I helped in those cases.) One of our rooms was highly packed with heavy furniture, and he had a great plan to strategically move things to get to all the carpet. As he was wrapping up, I asked if I could add a recliner chair that I had, that had never been cleaned. He added it to the invoice, and again, was very thorough in his cleaning. To top it off, it was very affordable for how much area he covered, and the furniture moved. He even put back on the outdoor spicket cover. I highly recommend DA Burns in Bellevue, WA. THANK YOU, BOB, for all your hard work.

I’m very grateful finding DA Burns! We have a long, narrow living room and needed an area rug cut down to size, with finished edges, to fit in the room. We also needed a matching carpet pad. The people at DA Burns were especially helpful in answering questions and explaining the process. They did an excellent job with our rug, the pricing is more than reasonable and the whole project was completed in less than a week!

We brought our shaggy living room rug to DA Burns to do a cleaning after having used it for a few years. The process to get a quote was very easy over text. They also offered the best deal after shopping around a few other local options.

The Leary location is very convenient, clean and open. They’re very efficient (took about 7 days to clean our rug). The employees are all very nice (even when we came is 5 minutes before close to pick up our rug). They even gave us a free bottle of spot cleaner. I will definitely use them for future rug cleaning and furniture cleaning services!

I have relied on DA Burns for in home carpet/ furniture cleaning and to clean area rugs that I take to their plant on Leary Way for over 40 years. Their service and quality of clean is excellent. Most important, is that if I have ever been disappointed with a cleaning or my order was not completely filled . . . one phone call and D A Burns corrected the problem - asap .