Masonry Contractor reviews in Seattle, Washington

Excel chimney fixed a soul-crushing months long expensive and upsetting ordeal that involved other contractors doing terrible work, offering extortionary quotes to essentially knock down my entire chimney and take months to rebuild it, or just tell me honestly that they didn't know what the problem was and that I needed to call someone like Excel Chimney. And legitimately, it was a tricky issue to diagnose and a non-trivial amount of work to fix. As I learned over months, there are a lot of complex material science and constuction engineering things that happen with chimneys. And also, I am so burnt out and stressed after dealing with this since that atmospheric river event of Dec '25, that I must have called them, like... a zillion times. It would have been easy from Excel to have been like "Jesus H Christ, this guy again?" but instead, they clearly put themselves in my shoes and were like "yeah, this is a hard situation and this person needs help." I want to give a special shout-out to Tom Bennet, who really showed leadership. At the same time, every single person who climbed up on a ladder and was on my roof, as well as every single person from the office involved in coordinating, scheduling and invoice, each and eveyone one of them demonstrated these excellent qualities.

We live in a world where skill, fair pricing, compassion are a rare trifecta from businesss. Whenever one finds this critical nexus of qualities that form professionalism, it should be celebrated and raised up so that maybe others will follow suit and preserve the integrity of human civilization.

I am very happy with the result of the new crown, flues, and caps on my chimney. See pics.

Excellent work.

Excellent work rebuilding an old brick chimney

On time, on budget, looks great, good cleanup. I'd use Excel again.

Scheduled major maintenance with this company. They did a wonderful job within a reasonable amount of time for a good price. Very professional.

How is this company in business? Called 3 times just trying to receive a bid, the sales rep on the phone when I finally got through was clueless??? How does this company have any positive reviews?

They did an outstanding job of repairing our fireplace. No matter where Iive in Seattle & surrounding areas, I will definitely call them again if I have problems with any fireplaces.

Excel Chimney is a great. I have recommended them to friends and family.

Great adventure on cloud free day, top of the world bliss.

I was very pleased with the work by Excel. As a (mere) homeowner, I am not in a good position to address the quality of the work, but it seemed very good to me.

I can't recommend Excel highly enough. The on-site guys were very good, clean and quick. Also, the office was responsive to questions/concerns and communicative with schedule.

The excel team helped us solve a poor drafting double sided fireplace. When I suggested a chimney fan, they did all of the research, secured the parts, and coordinated with our electrician for installation. This was not a small project, they had a full team on site, supervised by their foreman, and came back post-installation to double check their work. The fan solved our problem, and they're now our "chimney guys". Only problem is the word is out, so book them as early as you can!

Excel Chimney knows their stuff! Fast and Courteous expert service. My chimney cap flew off in the last windstorm, and Dick responded to my call immediately, and was there the next day to see the problem. He gave me two options, the quick way and the right way, and explained why getting a proper cap that fit would be important. He came back the next day with the cap and installed it.

The team did a great job tuckpointing the brick foundation on our home. The estimate was fast, accurate and fair. The crew that did the work did a detailed job and was great to work with. We look forward to working with them again in the future.

Someone came to evaluate my chimney and give me a bid. They never told me ( and I forgot to ask) what the turn around to me would be for the bid. I called three days later and they said it would be a week but to call if I hadn’t heard anything because “they are so busy”. It has been almost three weeks and I haven’t heard a thing.
If a company wants a job and good reviews I should not have to call to find out the bid and more importantly they should not not bother to call me at all.
These folks have high ratings on Next Door in my neighborhood in Viewridge but I am completely unimpressed.
I went with Safeguard Chimney. Israel was professional and responsive and explained everything thoroughly and wore a mask ( which the Excel person didn’t nor seemed to have in his pocket).

Update, I got a call a week ago with an apology. However, I still wonder a bit about the response here because they had my phone number as well and could have called me if the email bounced back or even a follow up call to an email quote with no response to see if I had questions.
Maybe this was just a one off for their company.

My 85 year old chimney was crumbling and needed so much help. When it rained outside, it rained into my fireplace. Jeremy and his crew rebuilt it from the roofline up and tuck pointed from the roofline down. The flashing was redone, a new cleanout door installed and also a new flue liner. They were able to clean my bricks and reuse them. It's SO pretty now!! I appreciated their communication with what they were doing each day, how long it would take, and what rooms they would need access to. They were very willing to answer every question. Jeremy wore his mask inside, took off his boots, and made sure the jobsite was clean when they were entirely finished. I did end up waiting a few months for a start date, but it was worth the wait. When you
spend money on a larger project you want to love it and I LOVE MY "NEW" CHIMNEY!!! As a side note this company was more affordable than the 3 other estimates I got. Thank you Excel Chimney.

We hired Excel Chimney to do some infill at a client's home. I was so impressed with the quality of work and attention to detail. Not only did they show up on time, the site was left spotless. Thank you Excel Chimney! Looking forward to working on future projects together.

Excel Chimney & Fireplace Repair and Services deserves more than 5 stars. Every person I was in contact with was professional and courteous. The mason who built our fireplace was truly an artist, encouraged our input every step of the way, and the final product was better than I even imagined. I could not be more impressed with the professionalism and quality of work.

We hired Excel to do some brick repair work and tuck pointing. We are so pleased with the results. The work they completed was beyond what we hoped for. The workers were so friendly and professional and worked hard each day they were on site. We are very happy customers and would recommend Excel

Our family is dedicated to using local, family run businesses. Excel Chimney and Fireplace Service is just that. Dick, the owner, is one of those amazing type of men that remind me of my father: honest, polite, helpful and knowledgeable to name but a few. Dick and his crew did masonry/point and tuck work for us that allowed us to keep our existing chimney with an architectural top. Work is top notch. And because Excel chooses to rely on word-of-mouth instead of glitzy advertising and custom-made, fancy bidding portfolios, Dick's prices don't have to include advertising product and design fees. Also, Dick was recommended by both two other masons who were too busy and our roofer, Aza of Mountain Goat Roofing. They know who's good and said Dick is one of the best ever. Our family agrees.

Excel was recommended by our roofer, and we had a very positive experience. Though we didn't get competing bids, I felt his rates were reasonable, and he gave us some options to make it less expensive. The work that was done was excellent, and all of the workers were very courteous.