All reviews for Mountain Heating & Cooling

The technician Sam, was on time, knowledgeable and friendly. He explained exactly what he was doing and checking in easy to understand lay person terms. He was thorough and professional throughout the visit. Because of Sam, I asked Mountain to give me a quote on more work. He is obviously a good spokesperson for your company. Even though this was a “low cost” service paid for by my home insurance, I was treated as a valued customer.

Great service from technician Jim, friendly, fast and accurate diagnostic and repair. My only complaint is that it took 4 days after I called AHS my Warranty repair company to get service. Way to long without Hot water! This was the Warranty company's fault and the plumber. I will really consider next time whether to extend or keep AHS home warranty.

Mountain Plumbers did an exceptional job fixing the leak in our kitchen sink under warranty. The entire process was seamless from start to finish. Communication was outstanding — from the dispatch center to the technician on site. Everyone provided top-tier customer service and made the experience stress-free.

We couldn’t be happier with the quality of work and professionalism shown throughout the job. If we ever have any future plumbing issues or repairs, we will not hesitate to call Mountain Plumbers immediately.

Thank you again for an amazing experience — job well done!

My home warranty company wouldn't cover my claim and when I called to make sure they were still coming out to fix my drain the price that they quoted me was a fair and reasonable price. The staff was friendly and knowledgeable. Jim was awesome. I have plumbing from haties and he was able to get my drain back up and running in no time. He even replaced the drywall he had to cut out to get to my shower drain. I have had many plumbing companies come out for one thing or another but Jim is the first one to not leave an open hole in the wall.

I had an excellent experience with Mountain Heating and Cooling through a home warranty service request for an electrical issue at our home. From start to finish, the service was outstanding.

Our technician, Devon, was incredibly friendly, professional, and patient. He took the time to really listen to the full backstory of the problem instead of rushing through the visit, which I truly appreciated. It was clear he cared about understanding the issue correctly so he could fix it properly.

Devon went above and beyond to troubleshoot the problem and make sure everything was working the way it should before he left. His attention to detail and commitment to getting things right made a huge difference.

It’s rare to come across service professionals who combine technical skill with such great customer care. Devon absolutely delivered both. I would highly recommend Mountain Heating and Cooling to anyone needing service, and if you’re lucky enough to get Devon, you’re in great hands.

Thank you again for the excellent service!

The rating for pricing was based on my home warranty deductible. Not the company charges which I will never see.

I’d give 5 stars, but they ended up not needing to do anything, but nonetheless helpful. The service tech that came out was knowledgeable and gave me a better understanding of the issue and how I could alleviate it a bit myself

Easy to schedule, accommodated my availability, and showed up early on the estimated time window. Technician was friendly and knowledgeable. Good experience overall. My only concern is that his opinion was vastly different from the company who did the tune up and felt there was a leak. I hope Mountain's technician is correct!
EDIT: I just watched the footage from my carport camera and noticed that the technician only removed the side panel while looking for the leak. Not sure if that's standard but I was also told this would take hours and he was here about 20 minutes. Again, I hope he's right that there's no leak but I'm concerned.

They Scam people!!! We got a new furnace installed in 2021 from them and it was still under manufacturer warranty now. I needed to replace a small part for the furnace and so I contacted them and they confirmed I had the manufacturer warranty and told me $149 for the diagnoses and assured I don’t need to pay anything else, but after their person came and went, they sent me an estimate of $1042 even though it was covered under the warranty !! But then I got it fixed myself with the part being only $140 and I easily fixed myself quickly. They were trying to scam!!!
I need your reply scam people